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Coast Courtenay Hotel

3.0 star property
3-star hotel with free WiFi, connected to a shopping center

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Photo gallery for Coast Courtenay Hotel

Seasonal outdoor pool
Restaurant
Property amenity
Lobby
Room, 2 Queen Beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant

Explore the area

View in a map
2605 Cliffe Avenue, Courtenay, BC, V9N 2L8
  • Place, Landmark Cinemas Courtenay
    ‪3 min walk‬
  • Place, Sid Williams Theatre
    ‪3 min drive‬
  • Place, Courtenay and District Museum and Paleontology Centre
    ‪3 min drive‬
  • Airport, Campbell River, BC (YBL)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(59 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchenette

Room, 2 Queen Beds, Kitchenette

Room, 2 Queen Beds, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Courtenay

In shopping district.You'll be within half a mile (1 km) of Landmark Cinemas Courtenay and 2 miles (3 km) of Sid Williams Theatre with a stay here. Courtenay and District Museum and Paleontology Centre and Simms Millennium Park are also within 2 miles (3 km).

What's nearby

  • Landmark Cinemas Courtenay - 3 min walk - 0.3 km
  • Sid Williams Theatre - 3 min drive - 2.5 km
  • Simms Millennium Park - 3 min drive - 2.8 km
  • Courtenay and District Museum and Paleontology Centre - 3 min drive - 2.8 km
  • Mount Washington Alpine Resort - 29 min drive - 36.3 km

Getting around

  • Comox, BC (YQQ-Comox Valley) - 16 min drive

Restaurants

  • ‪Tin Town Cafe - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Quality Foods - ‬1 min walk
  • ‪Boston Pizza - ‬1 min walk

About this property

Coast Courtenay Hotel

3-star hotel with free WiFi, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, barbecue grills, and multilingual staff are also featured at Coast Courtenay Hotel. Self parking is free. A complete renovation of Coast Courtenay Hotel was completed in September 2024.

Smoking is allowed in designated areas at this 3-star Courtenay hotel.

  • 91 guestrooms or units
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Coast Courtenay Hotel offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 55-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Games
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation.

Property Registration Number 928

We should mention

  • The seasonal pool will open July 14 and close September 30.
  • Pool access available from 7:00 AM to 10:00 PM.

Property is also known as

The Cliffe
Courtenay Hotel
Coast Courtenay Hotel Hotel
Coast Courtenay Hotel Courtenay
Coast Courtenay Hotel Hotel Courtenay

Coast Courtenay Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 307 out of 427 reviews
Rating 8 - Good. 79 out of 427 reviews
Rating 6 - Okay. 35 out of 427 reviews
Rating 4 - Poor. 4 out of 427 reviews
Rating 2 - Terrible. 2 out of 427 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bradly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was nice and clean and the staff were friendly and helpful. The
Stayed 1 night in Sep 2025

10/10 Excellent

Alyssum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. We stayed two nights. Would definitely return!
Stayed 2 nights in Oct 2025

10/10 Excellent

Yixuan

Stayed 1 night in Oct 2025

8/10 Good

Raven

Stayed 1 night in Sep 2025

6/10 Okay

Lara

Travelled with family
Liked: Staff & service
Construction at ten pm at the back of hotel. They forgot to put towels in the room. I don’t understand why you pay extra for pets but then get a room with half patched drywall and torn up carpet. Beds were comfy and pillows perfect! And there’s one of those automated coffee machines. Staff were very friendly.
Stayed 1 night in Sep 2025

8/10 Good

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
The property is renovated and very clean The kitchenette is very handy. The hotel is very close to all amenities, easy to shop or drive to outdoor explorations. The staff is very welcoming and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sarah, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, would stay again.
Stayed 3 nights in Aug 2025

6/10 Okay

Erin

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Gary

Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with partner
Liked: Staff & service
The room was very clean. A very comfortable bed and the shower was incredible. Great staff. The only downside is that there is minimal handicapped parking, and no elevator. Would stay again if we were visiting Courtenay.
Stayed 1 night in Sep 2025

10/10 Excellent

Jenifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and staff were super friendly!
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher W

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, efficient check in. Good value for money.
Stayed 1 night in Sep 2025

8/10 Good

Raven

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

6/10 Okay

Rodney, Courtenay

Liked: Staff & service, amenities
It was fine. The bathroom had a weird smell and some mould around the edges, but the bed was clean over all.
Stayed 2 nights in Sep 2025

6/10 Okay

Peggy

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Small room, tiny bathroom, coffee pot did not work, no hot water in sink.
Stayed 2 nights in Sep 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Possibly stay again

It was a nice stay. Rooms were clean, building looks nicely renovated. Only a couple of suggestions. Bathrooms are small. Bottles of water in the fridge. Possible continental breakfast? Oh, and people at desk in evening need to be more alert.
Stayed 2 nights in Sep 2025

10/10 Excellent

Douw

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to assist us. Very friendly and helpful.
Stayed 1 night in Sep 2025

4/10 Poor

Timothy, Holberg

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The room i stayed in had damaged light fixtures, switch covers and fresh drywall putty covering holes that was not painted. The bathroom plumbing would "scream" when the upstairs guests would use the bathroom. It definitely was not worth the price
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Christine

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Checking in was fast with a very friendly clerk at the ready. Once in our room, we noticed a fowl smell and brought it to the clerks attention. He brought us a room deodorizer that helped but was a temporary fix. The smell wouldn't go away so we had asked for the spray an additional 2 times. On top of that issue, we had a mouse in our room that left droppings in the bathroom. I called the front desk to have our room cleaned up and looked at. All room service did was take out the dirty towels, empty the trash and make the beds. Nothing was scrubbed in the bathroom and mouse poop was still on the bathroom baseboards and in our shower. Checkout was 9/14 and not a single member of management has reached out to address these concerns.
Stayed 6 nights in Sep 2025

8/10 Good

Lorin

Travelled with group
Liked: Amenities
We had a good stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

SUJIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025