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Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Hotel near Tamarack Centre, connected to the convention center in Cranbrook

Choose dates to view prices

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Breakfast served
Front of property
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Pool

Explore the area

View in a map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
  • Tamarack Centre
    ‪10 min walk‬
  • Cranbrook History Centre
    ‪1 min drive‬
  • St. Eugene Golf Course
    ‪8 min drive‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪15 min drive‬

Room options

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

7.8 out of 10
Good
(56 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds (Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Cranbrook

Close to airport.Stay at this Cranbrook hotel and you'll be within half a mile (1 km) of Tamarack Centre and 2 miles (3 km) of Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 miles (5 km).

What's nearby

  • Tamarack Centre - 10 min walk - 0.9 km
  • Cranbrook History Centre - 1 min drive - 1.3 km
  • Cranbrook Golf and Country Club - 2 min drive - 1.8 km
  • Wildstone Golf Course - 6 min drive - 5.7 km
  • St. Eugene Golf Course - 8 min drive - 6.7 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪Hot Shots Cafe - ‬8 min walk
  • ‪Arby's - ‬12 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Hotel near Tamarack Centre, connected to the convention center in Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 6 meeting rooms available. The business-friendly Heritage Inn Hotel & Convention Centre Cranbrook also features a vending machine, coffee/tea in a common area, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Cranbrook hotel.

  • 100 guestrooms or units
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Heritage Inn Hotel & Convention Centre Cranbrook offers 100 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Days Inn & Conference Centre by Wyndham Cranbrook

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,501 reviews
The price is CA $125
CA $145 total
includes taxes & fees
Oct 20 - Oct 21
Days Inn & Conference Centre by Wyndham Cranbrook

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 30 2025 to September 30 2025 (dates subject to change):
  • Breakfast
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 1027 reviews
Rating 8 - Good. 398 out of 1027 reviews
Rating 6 - Okay. 189 out of 1027 reviews
Rating 4 - Poor. 73 out of 1027 reviews
Rating 2 - Terrible. 44 out of 1027 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

RUCHI, Chattanooga

Stayed 1 night in Jul 2025

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sue

Stayed 1 night in Jun 2025

10/10 Excellent

Eileen, Orono

Stayed 1 night in Jun 2025

8/10 Good

Daryl

Travelled with family
Disliked: Amenities
Noisy and no decaf coffee
Stayed 1 night in Jun 2025

10/10 Excellent

Rachael

We really enjoyed our stay here, beds were comfortable
Stayed 2 nights in Jun 2025

6/10 Okay

Dion

Stayed 1 night in Jun 2025

6/10 Okay

Tiffany

Travelled with family
Stayed 2 nights in Jun 2025

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location. Quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience and good food.
Stayed 1 night in Jun 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was very efficient in helping us do an early check in
Stayed 1 night in Jun 2025

10/10 Excellent

Dan J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was quick and courteous. The room was quiet and spacious. Enjoyed the food in the dining room. All staff were polite and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient, very friendly staff. It’s home away from home when I visit Cranbrook.
Stayed 1 night in May 2025

6/10 Okay

Warren, Rossland

Travelled with family
Disliked: Amenities, property conditions & facilities
1) The employees were friendly and helpful. 2) The room was clean. 3) The room was old and tired. Lots of wear and tear. 4) The breakfast look unappealing to me and my son (14) said it was fine, but was greasy. I did not eat anything as the options did not appeal to me. 5) staff did well considering the hotel was packed with sports teams - tough to deal with. 6) The sofa bed in 228 was ok, but the mattresses was old and tired. 7) my suggestion is to starting renovating and you will make your money back increasing rates over time. 8) Take a good look at your "net promoter scores" and look at your detractors to see where your blind spots are. 9) I would recommend to the budget travel. 10) reimagine and reinvent your hotel. Cranbrook has consistent business and leisure travel.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness
Parking in the main lot is limited. Had to park around the back, which felt less safe than the front. Beds are very soft. The property is a little tired but a great stay for value.
Stayed 2 nights in Jun 2025

8/10 Good

Heinz, Calgary

Travelled with group
Nothing spectacular, but met the needs for what we were looking for. Bartender was awesome, too bad there was No Meatloaf.
Stayed 1 night in Jun 2025

8/10 Good

Dave, Delta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, great hot buffet breakfast and nice pool and hot tub area.
Stayed 2 nights in Jun 2025

8/10 Good

Janet

The bed was very very comfortable and I had a good nights sleep. The toilet bowl was not cleaned. One of the women who checked me in was kind of curt and unfriendly and the vibe was just off putting. They did, however, accommodate my request for a bottom floor room despite being pretty full and I appreciated it.
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
After many days of travel, we were booked on the 2nd floor here and would have had to use the stairs to get our gear to our room. We requested a move to the lower floor and, although it was a bigger room and more money, we weren't charged extra. It was very hot when we arrived but the room was cool with the AC on to greet us. Breakfast was better than most we had on our long trip and the lady serving the dining are was extremely friendly and helpful.
Stayed 1 night in Jun 2025

6/10 Okay

JUDITH, Spokane Valley

Stayed 1 night in Jun 2025

6/10 Okay

Michael

Stayed 1 night in Jun 2025

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
I liked the height of the bed. It wasn't as high as the usual beds and was easier to get into. The hotel was clean and quiet.
Stayed 1 night in Jun 2025

2/10 Terrible

laurie

Travelled with family
Disliked: Amenities
We have checked in and our room smells musty. Though we are on the lower floor there was four stairs to get to the room, which was manageable, but the hot tub and swimming pool are inaccessible to anyone with disabilities. There is no elevator only a very large flight of stairs.
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice , quiet , helpful staff
Stayed 1 night in Jun 2025

6/10 Okay

sheila

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025