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Hotel Inca Real

Property class: 3
3-star hotel in Downtown Cuenca

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Photo gallery for Hotel Inca Real

A courtyard with a wooden balcony, a chandelier, and potted plants.
A hotel room with a bed, two bedside tables, a chair, a sofa, and a coffee table.
A spacious lobby with a high ceiling, wooden balcony, and a tiled floor.
A grand staircase with ornate balustrades and a chandelier, leading to an upper floor with a balcony.
A hotel lobby with a reception desk and a reflection on the polished floor.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
General Torres 8-40, Cuenca, Azuay, EQ 010110
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, New Cathedral of Cuenca
    ‪2 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪12 min drive‬

Room options

View all photos for Standard Double or Twin Room

A bedroom with a large bed, a sofa, a nightstand, and a framed picture on the wall.

Standard Double or Twin Room

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Single Room

A bedroom with a bed, a nightstand with a lamp, a wooden door, and a painting on the wall.

Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two single beds, a wooden wardrobe, a desk with a chair, and a mirror on the wall.

Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, two bedside tables, a chair, a sofa, and a coffee table.

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with two single beds, a wooden wardrobe, a desk with a chair, and a mirror on the wall.

Standard Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

About the area

Cuenca

Downtown Cuenca stay.With a stay at this Downtown Cuenca hotel, you'll be steps from San Francisco Plaza Market and San Cenaculo Church. Convent of the Assumption and Church of Santo Domingo are also within half a mile (1 km).

What's nearby

  • Calderon Park - 2 min walk - 0.2 km
  • New Cathedral of Cuenca - 2 min walk - 0.2 km
  • Convent of the Assumption - 2 min walk - 0.2 km
  • University of Cuenca's Orchid Garden - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km

Getting around

  • 14n - Antonio Borrero Station - 8 min walk
  • Gaspar Sangurima Tram Station - 13 min walk
  • Cuenca (CUE-Mariscal Lamar) - 14 min drive

Restaurants

  • ‪Chocolateria Dos Chorreras - ‬2 min walk
  • ‪Raymipampa - ‬4 min walk
  • ‪Coppelia Restaurante - ‬6 min walk
  • ‪Mansion Matilde - ‬5 min walk
  • ‪Café Del Parque - ‬4 min walk

About this property

Hotel Inca Real

3-star hotel in Downtown Cuenca
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A library, tour/ticket assistance, and a garden are also featured at Hotel Inca Real. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 3-star Cuenca hotel is smoke free.

  • 25 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Inca Real offers 25 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Shopping

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Hotel Inca Real
Inca Real
Inca Real Cuenca
Inca Real Hotel
Inca Real Hotel Cuenca
Hotel Inca Real Cuenca
Inca Real Cuenca
Hotel Hotel Inca Real Cuenca
Cuenca Hotel Inca Real Hotel
Hotel Hotel Inca Real
Inca Real Hotel
Inca Real
Hotel Inca Real Hotel
Hotel Inca Real Cuenca
Hotel Inca Real Hotel Cuenca

Frequently asked questions

How close is Hotel Inca Real to the airport?

Hotel Inca Real is 1.9 mi (14-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

Does Hotel Inca Real have an airport shuttle?

Hotel Inca Real offers an airport shuttle 24 hours a day, for a charge of USD 20.

Does Hotel Inca Real offer free breakfast?

Hotel Inca Real does not offer free breakfast.

Is there a casino at Hotel Inca Real?

No, there is no casino at this hotel.

What time is check-in at Hotel Inca Real?

Check-in start time: noon; Check-in end time: midnight.

Is there free parking at Hotel Inca Real?

This hotel offers free self parking and valet parking.

Does Hotel Inca Real have a pool?

Hotel Inca Real does not have a pool.

Does Hotel Inca Real have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Inca Real have a spa?

There are no spa services available at this hotel.

How close is Hotel Inca Real to downtown Cuenca?

Hotel Inca Real is 0.1 mi away from Cuenca.

Hotel Inca Real Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 36 reviews
Rating 8 - Good. 15 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet despite being only one block from the main plaza. Beautiful old building and has some unloved creaking floors but that's part of the charm.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel.

Muy buena relación calidad - precio
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we want to take a shower, the hot water did not work properly
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Magnifique hôtel mais pas adapté au sommeil

Hôtel traditionnel avec de jolis patios bien situé dans la ville . Mais impossible de dormir pendant 3 nuits : mauvaise insonorisation des chambres : celles situées autour du 1er patio bénéficient de la sonnette de la porte d entrée à chaque entrée ou sortie et de la mise en place du petit déjeuner avant 7h sans compter la musique d ambiance et l absence de rideaux occultants . Le petit déjeuner n’est vraiment pas à la hauteur du cadre surtout à partir de 8h30 : peu ou pas de fruit ( en équateur !) , éventuellement des bananes sur demande, pas de yaourt et un buffet peu achalandé .
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. So authentic. The staff is simply excellent. Few speak English well but I don't have a problem with that. And they are all very patient and friendly. Location is great. Just a couple of blocks away from Parque Calderon, center of old town. The only thing that bugged me a little is how long it takes for hot water to come out of shower. But once I knew that, just let it run before getting ready to jump in. There's restaurant on site and it's pretty good. Breakfast is great. Fruit, juice, coffee, bread, eggs, more than I can handle. Highly recommend.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice colonial house in Cuenca. The rooms are old, but that is the charm. Some bathrooms could look "newer" but all are functional. Staff super friendly and attentive, breakfast was good.
Stayed 6 nights in Apr 2019
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un encanto ! Tan por la amabilidad de sus empleados que por el entorno general. Ese hotel es una verdadera casa con su toque unico, sus historias, y un encanto inolvidable ! Lo hemos pasado muy bien.
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 200 yr old building renovated to become a hotel. Very helpful staff...great atmosphere.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
This was a great hotel. I really like the historical feel.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomiendo con toda confianza

Fue muy corta visita pero muy muy buena en este sumamente lindo hotel. Quien lo disenio le saco el 100% de sus posibilidades.......Muy hermoso y practtico Y todos los que trabrajan alli son super buenos, amables y eficases.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, friendly staff and very helpful. Good food. A very unique hotel. My friends and I would definitely choose Hotel Inca Real again.
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo máximo!

Perfecta atención del personal del hotel, delicioso desayuno, parking, habitación, todo relajantemente espectacular!
Verified review

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

The hotel is an old home converted to a hotel. It has great charm and its a beautiful property. The rooms are a bit old and need some upgrading, but that did not detract one bit from our experience. The hotel staff was amazing, they catered to our every need. Since we cannot include any personal details in this review, I'm going to just call her C. from the front desk help us immensely. Anything we would ask they would run and get or take us to get it. I cannot say enough of our experience at this hotel. The hotel is located at the center of the historic city, walking distance to all the sights. I would recommend and intend on returning with my family again.
Verified review

4/10 Poor

silvia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Cama incomoda, amanecí con dolor de cuerpo. Servicio de limpieza no se informa de que habitaciones están ocupadas, ya que entraron a la habitación estando descansando.
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Sehr freundlicher Empfang. Ausgesprochen hilfsbereites Personal, nette Umgebund, gutes Essen.
Verified review

4/10 Poor

Tatjana

Liked: Cleanliness, room comfort

Charming property with improvement needed

Good location hotel with walking distance to tourist attractions. I got a big room with old-fashioned TV and bath-room, which is in need of a renovation. The sleepy receptionist could be more friendly and professional. However the lousy check-in was nicely compensated by elegantly served breakfast. Some hotel staff was very helpful and provided high-standard customer service.
Verified review

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

viaje de placer/negocio

El servicio fue my professional y Bueno. Hotel es limpio y agradable. el Costo era muy razonable.
Verified review

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great plaster ceiling

Great location, within walking distance from main attractions. I received a room upgrade at check in, something that never happens to me.
Verified review

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

From the moment you enter the 18th century remodeled hotel, located in the old section of Cuenca, you notice the friendly staff. free breakfast buffet is outstanding. I can only recommend, highly, you rstay at this hotel when in Cuenca.
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Lots of character, great price and location.

Overall convenience and comfort. Good price .Hotel restaurant is satisfactory and convenient as there aren't many options in the immediate area.
Verified review

2/10 Terrible

Ricgard & Luisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very dissapointed

The Hotel in general needs a facelift. We were disappointed at the point that we did not spend even one night in the hotel. The room was long and narrow and the floor had carpet over an unleveled floor that feels your feet will pass through; the area to hang your clothes was even to small for two people. The bathroom was untidy, no hair dryer, the shower area was small and dingy that we could not see taking a shower there.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Restaurant in the Inca Real Hotel.
Verified review

8/10 Good

tony peters

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally locacted to all the places and things we

The hotel had a charm about it that we loved. The front desk receptionists were the best. Anna Maria was most helpful and Emma was outstanding. We felt like family. Freddie in the restaurant was very attentive and altogether the experience was refreshing. We will recommend this hotel to all our friends. In fact when we got back to Quito, we did recommend it to two gentlemen visiting from Switzerland and they assured us that they will stay there, since we supplied them with the names of the employees and told them to let them know how highly we thought of them.
Verified review

8/10 Good

Otto

Liked: Staff & service

Zimmer sehr bescheiden für den Preis

Buchung über Hotels.com bescherte uns ein sehr bescheidenes Zimmer im hinteren Bereich des Hotels. Eher klein und dunkel. Der Service sowie das Frühstück waren ausgezeichnet. Die Lage ist zentral.
Verified review

10/10 Excellent

Chortovka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel within walking distance to shopping and dining. Close to a neighborhood park. Lovely old building that's been refurbished. Fabulous tapas restaurant on the premises.