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Novotel Cusco

4.0 star property
4-star historic hotel near Cusco Cathedral

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Photo gallery for Novotel Cusco

LCD TV
Exterior
Spa
Miscellaneous
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Room service

Explore the area

View in a map
San Augustin 239 Esquina, Cusco, Cusco, 0
  • Plaza de Armas
    ‪3 min walk‬
  • Cusco Cathedral
    ‪5 min walk‬
  • San Pedro Market
    ‪13 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬

Room options

View all photos for Family Duplex, 1 Queen Bed (Colonial)

Family Duplex, 1 Queen Bed (Colonial)

Family Duplex, 1 Queen Bed (Colonial)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(24 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Colonial)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed (Colonial)

  • Sleeps 1
  • 1 Double Bed

View all photos for Habitación Colonial Matrimonial

Minibar, in-room safe, desk, iron/ironing board

Habitación Colonial Matrimonial

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Twin Beds (Colonial)

Room, 2 Single Beds (Colonial)

Room, 2 Twin Beds (Colonial)

  • Sleeps 2
  • 2 Twin Beds

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About the area

Cusco

Heart of Cusco.At this Cusco Historic Center hotel, you'll be within a 5-minute walk of Cusco Cathedral and Plaza de Armas. San Blas Church and Coricancha are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Coricancha - 3 min walk - 0.3 km
  • Cusco Cathedral - 5 min walk - 0.5 km
  • San Pedro Market - 13 min walk - 1.2 km
  • Sacsayhuaman - 18 min walk - 1.4 km

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Kion - ‬2 min walk
  • ‪A Mi Manera - ‬2 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Fabrica Sportsbar - ‬1 min walk

About this property

Novotel Cusco

4-star historic hotel near Cusco Cathedral
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Cusco. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cusco hotel is smoke free.

  • 99 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Cusco offers 99 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Free daily buffet breakfast

Sonesta Hotel Cusco

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,019 reviews
The price is CA $236
CA $260 total
Oct 9 - Oct 10
Sonesta Hotel Cusco

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:00 AM on weekends; PEN 60.20 for adults and PEN 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PEN 50 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 20422841653

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Novotel Cusco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 730 out of 1007 reviews
Rating 8 - Good. 203 out of 1007 reviews
Rating 6 - Okay. 43 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 12 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Blas A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Venkataramana, Dublin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, Family Friendly, very supportive staff
Stayed 6 nights in Apr 2025

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel near the square. lots to see and do in this area. the staff was super nice, and the room was clean. walking distance to bars, restaurants and touristic places.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rupal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great. Room was clean and we had a 2 story family room which is great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Rahul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with very helpful staff. Very clean. Water fountain was handy. Some little things that would be useful include charging ports on either side of the bed.
Stayed 6 nights in Jun 2025

10/10 Excellent

Alberto Sato, San Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is very good and you can walk around Downtown. The service is really good also and the food is great!
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely magical!!! From the architecture, service and amenities. I felt like a Queen here. I will definitely stay here again. Thank yiu
Stayed 2 nights in Jun 2025

10/10 Excellent

Edlyne

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Edlyne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a beautiful stay, totally recommend anyone coming to Cusco Peru to book the Novotel Hotel. The location was great walkable to a lot of places. Staff was awesome.
Stayed 4 nights in Jun 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, nice location. Building quite old.
Stayed 3 nights in Jun 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to areas of interest...well appointed rooms
Stayed 3 nights in May 2025

10/10 Excellent

Peter, Seattle

Travelled with group
Liked: Amenities
Fantastic staff. Beautiful lobby and courtyard. Amazing location! Comfortable rooms. Great breakfast. Easy and safe baggage storage. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

christina

Stayed 3 nights in May 2025

8/10 Good

Humberto Cruz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to visit Cusco. I definitely recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central; Comfy beds; Great staff
Stayed 4 nights in May 2025

10/10 Excellent

Huma

Travelled with group
Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Leah

Disliked: Property conditions & facilities
This place was loud as the ceiling of the courtyard reverberates all sound of people leaving for early morning tours.
Stayed 2 nights in May 2025

10/10 Excellent

Carla, St Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic experience at this hotel. The staff was incredibly friendly and attentive, making us feel welcome from the moment we arrived. The hotel itself was charming, spotless, and full of character. The location was perfect — we were able to walk everywhere, and all of our tours had no trouble picking us up directly from the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
This property is very nice and close to the main plaza and surrounding areas to eat, shop and explore. The hotel staff are incredible and very friendly. They take care of everything and with a smile. I highly suggest that anyone stay here when visiting Cusco, they deserve more than 5 stars!
Stayed 2 nights in May 2025

10/10 Excellent

Savitri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Johane

Stayed 1 night in May 2025

10/10 Excellent

Jeremy, Bartlett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A haven.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marco

Stayed 1 night in May 2025

6/10 Okay

vinisha

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was always warm and too dry to breathe comfortably.
Stayed 3 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…… . …..
Stayed 1 night in May 2025