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Novotel Cusco

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Photo gallery for Novotel Cusco

Lobby
Staircase
Hallway
Lobby
Hallway

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Business services
  • Bar

Explore the area

View in a map
San Augustin 239 Esquina, Cusco, Cusco, 0
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Place, Coricancha
    ‪3 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Twin Beds (Colonial)

Room, 2 Single Beds (Colonial)

Room, 2 Twin Beds (Colonial)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed (Colonial)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed (Colonial)

  • Sleeps 1
  • 1 Double Bed

View all photos for Family Duplex, 1 Queen Bed (Colonial)

Family Duplex, 1 Queen Bed (Colonial)

Family Duplex, 1 Queen Bed (Colonial)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Colonial Matrimonial

Minibar, in-room safe, desk, iron/ironing board

Habitación Colonial Matrimonial

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the area

Cusco

Heart of Cusco.At this Cusco Historic Center hotel, you'll be within a 5-minute walk of Cusco Cathedral and Plaza de Armas. San Blas Church and Coricancha are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Cusco Cathedral - 3 min walk - 0.3 km
  • Coricancha - 3 min walk - 0.3 km
  • San Blas Church - 3 min walk - 0.3 km
  • San Pedro Market - 12 min walk - 1.0 km

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Kion - ‬2 min walk
  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cafe D’Wasi - ‬2 min walk
  • ‪La Fabrica Sportsbar - ‬1 min walk
  • ‪7 Vidas Taproom Cusco - ‬1 min walk

About this property

Novotel Cusco

4-star historic hotel near Cusco Cathedral
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Cusco. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cusco hotel is smoke free.

  • 99 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Cusco offers 99 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Interior
Wyndham Costa del Sol Cusco
Cusco Historic Center
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,231 reviews
The price is CA $175
CA $193 total
Jun 2 - Jun 3
Wyndham Costa del Sol Cusco

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:00 AM on weekends; PEN 60.20 for adults and PEN 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PEN 50 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 20422841653

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cusco Novotel

Novotel Cusco

Novotel Hotel Cusco

Accor Cusco

Novotel Cusco Hotel Cusco

Novotel Cusco Hotel

Novotel Cusco Hotel

Novotel Cusco Cusco

Novotel Cusco Hotel Cusco

Frequently asked questions

How close is Novotel Cusco to the airport?

Novotel Cusco is 3.2 mi (15-min drive) away from the Alejandro Velasco Astete Intl. Airport (CUZ) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Cusco?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Novotel Cusco on Jun 7, 2026 start from CA $206, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Cusco have an airport shuttle?

Novotel Cusco offers an airport shuttle 24 hours a day, on request, for a charge of PEN 50 per vehicle, one-way.

Does Novotel Cusco offer free breakfast?

Free breakfast isn’t provided at Novotel Cusco, but buffet breakfast is offered for a fee of PEN 60.20 for adults and PEN 35 for children. It's available on weekdays from 5:00 AM to 9:30 AM and weekends from 5:00 AM to 10:00 AM.

Is there a casino at Novotel Cusco?

No, there is no casino at this hotel.

What time is check-in at Novotel Cusco?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Novotel Cusco?

Free parking is not available at this hotel.

Does Novotel Cusco have a pool?

Novotel Cusco does not have a pool.

Does Novotel Cusco have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Cusco have a spa?

There are no spa services available at this hotel.

How close is Novotel Cusco to downtown Cusco?

Novotel Cusco is 1.2 mi away from Cusco.

Novotel Cusco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1006 reviews
Rating 8 - Good. 194 out of 1006 reviews
Rating 6 - Okay. 47 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Abbey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice courtyard
Stayed 1 night in Feb 2026

8/10 Good

Moritz

Stayed 1 night in Jan 2026

10/10 Excellent

Zully

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so beautiful! I would definitely recommend!
Stayed 2 nights in Jan 2026

10/10 Excellent

mey-ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Yen Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property; excellent location; the beds were very comfortable, but I wish we were able to turn on the AC. we ended up opening the windows at night instead.
Stayed 2 nights in Dec 2025

8/10 Good

Jane

Nice clean bedding was glorious after some less than perfect stays in Peru!
Stayed 2 nights in Dec 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with central location and nice staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yen Ying

Stayed 3 nights in Dec 2025

10/10 Excellent

miranda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

lukas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and very accommodating.
Stayed 5 nights in Dec 2025

8/10 Good

Yonatan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Colonial rooms are nicely decorated, staff was very helpful and sensitive to any need we had. The only problem with Colonial rooms, witch are located one floor above the lobby court, is the noise that's comming either from the lobby or from the adjacent room, since the walls are thin.
Stayed 4 nights in Dec 2025

6/10 Okay

Yunjian

Stayed 1 night in Nov 2025

10/10 Excellent

ELIZABETH REYNA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible servicio, y el hotel es hermoso. 100% recomendable.
Stayed 7 nights in Oct 2025

6/10 Okay

maria, Apollo Beach

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The standard room does not meet the expectations of a 4-star hotel. A standard room at the Holiday Inn is far superior to that at Novotel. There was no coffee machine provided—only instant coffee sachets—and no body lotion was available. Overall, the standard room is too pricey for the limited benefits offered.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel highly recommended
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel great staff great location
Stayed 1 night in Oct 2025

10/10 Excellent

Giovanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Julio, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Novotel Cusco! The location is unbeatable—just a short stroll from the Plaza de Armas—making it perfect for exploring the city. The staff was exceptionally friendly and went out of their way to make us feel welcome and cared for throughout our stay.
Stayed 1 night in Aug 2025

8/10 Good

DAVID LOPEZ

Stayed 2 nights in Sep 2025

10/10 Excellent

Ravi, North Attleboro

Stayed 1 night in Sep 2025

8/10 Good

Abdul, Granger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia VIP program is a joke that has never been honored in any property we have visited. Just a recipe for disappointment. The hotel itself was very nice with excellent service and very attentive staff. The breakfast was above par and dinner was excellent. Would love to stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Archana

Stayed 2 nights in Sep 2025

8/10 Good

?as?????

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

heather, chicago

Stayed 1 night in Aug 2025