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Five Volcanoes Boutique Hotel

3.5 star property
Enjoy the outdoor pool at this 3.5-star Cyuve hotel

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Photo gallery for Five Volcanoes Boutique Hotel

Outdoor pool, pool umbrellas, sun loungers
Deluxe Double Room Single Use
Breakfast, lunch and dinner served
Exterior
Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
B.P. 3103, Kigali, Cyuve
  • Volcanoes National Park
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund
    ‪10 min drive‬
  • Musanze Caves
    ‪21 min drive‬
  • Goma (GOM)
    ‪80 min drive‬

Room options

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

Deluxe Double Room Single Use

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the area

Cyuve

In Cyuve .You'll be within 3 miles (5 km) of Cathedral of Ruhengeri and 6 miles (10 km) of Shyira Diocese Cathedral with a stay here. Musanze Modern Market and Red Rocks Arts Centre are also within 6 miles (10 km).

What's nearby

  • Cathedral of Ruhengeri - 4 min drive - 4.9 km
  • Musanze Modern Market - 6 min drive - 6.3 km
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 10 min drive - 10.8 km
  • Musanze Caves - 21 min drive - 21.5 km
  • Mgahinga Gorilla National Park - 57 min drive - 46.4 km

Restaurants

  • ‪Amikus Coffee & Pizza - ‬6 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬5 min drive
  • ‪Crema - ‬4 min drive
  • ‪Volcana Lounge - ‬5 min drive
  • ‪La Paillotte - ‬6 min drive

About this property

Five Volcanoes Boutique Hotel

Enjoy the outdoor pool at this 3.5-star Cyuve hotel
Five Volcanoes Boutique Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Five Volcanoes Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Cyuve hotel is smoke free.

  • 11 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Five Volcanoes Boutique Hotel offers 11 accommodations with minibars and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate dining areas and include desks. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Flat-screen televisions come with satellite channels. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French

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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Fan
  • Living room

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Five Volcanoes Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 265.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (one way)
  • Rollaway bed fee: USD 265.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Five Volcanoes Boutique Hotel Ruhengeri
Five Volcanoes Boutique Ruhengeri
Five Volcanoes Boutique
Five Volcanoes Hotel Cyuve
Five Volcanoes Boutique Hotel Hotel
Five Volcanoes Boutique Hotel Cyuve
Five Volcanoes Boutique Hotel Hotel Cyuve

Five Volcanoes Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely horrible! It is incredibly overpriced, at the same rate as a Luxury Hotel, but they have service comparable to a Motel in Rural Alabama. They don't have a restaurant, they have a cafeteria with a fixed menu. The portions are tiny (cheap) and I left each meal still feeling hungry. They do not have internet in the Rooms. They do not stock their minibar. Half of the electrical outlets in each room do not work. The entrance of each room is accessed through a back alley walkway so that the rooms feel like a Maids Quarters. Each room is built out of cinderblocks and no insulation, so it is very cold at night. The bathroom showers do not drain correctly so the bathroom will flood during a shower. The rooms are not properly cleaned for new guests, and running your finger along surfaces yields a large amount of dust. Criminally Overrated!
Stayed 3 nights in Mar 2021

10/10 Excellent

June, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool to relax by. Terrific staff and food.
Stayed 1 night in Dec 2019

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best!

This was one of the best hotel experiences i have ever had! The staff was so welcoming and helpful. They even clean your hiking boots. I would come back just to stay here one more night.
Stayed 2 nights in Jan 2020

10/10 Excellent

Robin, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing hotel - Woken by stunning birdsong, terrific views of the volcanoes, excellent food and great wine selection. I had wonderful service from the small & dedicated staff. They arranged a super guide (Honore) to take me gorilla trekking. Couldn’t fault the place!
Stayed 2 nights in Nov 2018

10/10 Excellent

Milli, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, nice pool and good food. We stayed in a deluxe room which was lovely and spacious. The rooms are a little dark but have a nice little terrace with two comfortable chairs. Nice touch to have a fridge/minibar and kettle with coffees and teas supplied. I had a massage which was excellent and the cleaning of the boots post trek and snack pack provided all were nice touches that added to our positive experience. Would definitely recommend staying here!
Stayed 3 nights in Oct 2018

8/10 Good

MANJIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024