Holiday Inn Express & Suites Plano - The Colony by IHG

2.5 star property
Hotel near Legacy West in The Colony

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Plano - The Colony by IHG

Check-in/check-out kiosk
Exterior
Point of interest
Point of interest
In-room safe, desk, laptop workspace, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
5290 Memorial Drive, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    ‪3 min walk‬
  • Grandscape
    ‪7 min walk‬
  • Stonebriar Centre Mall
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

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About the area

The Colony

City center stay.At this The Colony hotel, you'll be within 6 miles (10 km) of Stonebriar Centre Mall and 12 miles (20 km) of University of Texas at Dallas.

What's nearby

  • Hawaiian Falls The Colony - 3 min walk - 0.3 km
  • Grandscape - 7 min walk - 0.6 km
  • The Colony Five Star Complex - 8 min walk - 0.7 km
  • Legacy West - 5 min drive - 7.0 km
  • Stonebriar Centre Mall - 6 min drive - 8.1 km

Getting around

  • Dallas Medical-Market Center Station - 26 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 21 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Hard Eight The Colony - ‬11 min walk
  • ‪Studio Movie Grill The Colony - ‬19 min walk
  • ‪Culver's - ‬11 min walk

About this property

Holiday Inn Express & Suites Plano - The Colony by IHG

Hotel near Legacy West in The Colony
Holiday Inn Express & Suites Plano - The Colony by IHG offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Plano - The Colony by IHG also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this The Colony hotel.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • Built in 2019
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Convenience store
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Holiday Inn Express & Suites Plano - The Colony by IHG offers 84 air-conditioned accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This The Colony hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Plano The Colony
Holiday Inn Express Suites Plano The Colony by IHG
Holiday Inn Express Suites Plano The Colony an IHG Hotel
Holiday Inn Express & Suites Plano - The Colony by IHG Hotel

Holiday Inn Express & Suites Plano - The Colony by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 500 out of 696 reviews
Rating 8 - Good. 112 out of 696 reviews
Rating 6 - Okay. 37 out of 696 reviews
Rating 4 - Poor. 22 out of 696 reviews
Rating 2 - Terrible. 25 out of 696 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service
Good place
Stayed 1 night in May 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Shelby

Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service

Gave my room to someone else

Go next door and stay at the hotel next door.
Stayed 1 night in Mar 2025

8/10 Good

Lesley

Stayed 1 night in Feb 2025

10/10 Excellent

DIEGO

Stayed 1 night in Dec 2024

8/10 Good

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints!!
Stayed 1 night in Feb 2025

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever.

I didn't even get checked in, because when I showed up at 1 pm after driving hours to get there, I was told by the girl at the counter that I couldn't check in early and to come back at 3. I took my kids to eat and to kill some time and came back, and there was a different person working who told me they canceled my room because they tried to charge my card (it was locked?) and I always pay when I check in. I drove over 3 hours to get there and be told to come back in a bit, then all of a sudden I have 2 tired kids and no room. That is not okay. If I book a room it's because I need a room, and if the option to pay when I get there isn't valid then WHY is it an option?
Stayed 1 night in Mar 2025

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely front desk Kat!
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

I always enjoy staying here. Clean, friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Angela

Stayed 1 night in Feb 2025

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
A classic holiday inn experience not bad at all
Stayed 2 nights in Feb 2025

2/10 Terrible

Tommy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what they show and bad customer service.

Verify pictures and amenities as they are not accurate. Breakfast is not stocked, out of food completely by 8:30 and customer service regarding room features and amenities is laughable. Spend over 50 nights a year traveling and this is one of the worst and dishonest experiences i have had.
Stayed 2 nights in Feb 2025

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was great to have breakfast and coffee every morning. Our room (304) was clean and spacious. I especially appreciated the full-length mirror and small shelf outside the bathroom—it was perfect for doing hair and makeup without taking up space in the bathroom. A thoughtful touch for guests
Stayed 4 nights in Feb 2025

10/10 Excellent

Lonnie

Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Liked: Amenities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Stayed 1 night in Feb 2025

10/10 Excellent

Latoria

Stayed 1 night in Feb 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay👌
Stayed 1 night in Feb 2025

10/10 Excellent

cheyenne

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2025