2/10 Terrible
Hans
Nov 28, 2025
Possibly the worst hotel experience of my life and I have travelled a lot throughout the world. They must consider hotel.com customers as their lowest priority customer. They put us in a room next to the antique squeaky elevator. The squeak was load frequent and unbearable and apparently a common issue. They should never book that room for anyone and turn it into a storage closet. When after waiting for about 2.5 hours if the elevator was going to be fixed or if they had another room with no answer and feeling totally ignored, we left.
If you stay there make sure to book a view room as the non view rooms face a back parking lot and service area, and are tiny. Make sure to request a room not adjacent to thee elevator.
Hans
Stayed 2 nights in Nov 2025































