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Hampton Inn & Suites West Des Moines/SW Mall Area

2.5 star property
Hotel near Jordan Creek Town Center in West Des Moines

Choose dates to view prices

Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

Exterior
Exterior
Reception
Minibar, desk, laptop workspace, blackout drapes
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View in a map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • Place, West Glen Town Center
    ‪8 min walk‬
  • Place, Jordan Creek Town Center
    ‪10 min walk‬
  • Place, The MidAmerican Energy Company RecPlex
    ‪3 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪14 min drive‬

Room options

View all photos for King, Studio, Kitchenette

Minibar, desk, laptop workspace, blackout drapes

King, Studio, Kitchenette

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Roll In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible

Minibar, desk, laptop workspace, blackout drapes

King, Studio, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for King, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout drapes

King, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

King, Accessible, Bathtub

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible

Minibar, desk, laptop workspace, blackout drapes

King, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

West Des Moines

Beach, shopping nearby .You'll be within half a mile (1 km) of Jordan Creek Town Center and 9 miles (15 km) of Des Moines Art Center. Drake University and Iowa Events Center are within 12 miles (20 km).

What's nearby

  • West Glen Town Center - 8 min walk - 0.7 km
  • Jordan Creek Town Center - 10 min walk - 0.8 km
  • MercyOne Mills Civic Express Care - 2 min drive - 1.8 km
  • Topgolf - 2 min drive - 2.1 km
  • The MidAmerican Energy Company RecPlex - 3 min drive - 2.8 km

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Casey's - ‬6 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪B-Bops - ‬4 min walk

About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

Hotel near Jordan Creek Town Center in West Des Moines
Hampton Inn & Suites West Des Moines/SW Mall Area offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. The business-friendly Hampton Inn & Suites West Des Moines/SW Mall Area also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this West Des Moines hotel.

  • 102 guestrooms or units
  • 5 levels
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Reviews

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 587 out of 914 reviews
Rating 8 - Good. 215 out of 914 reviews
Rating 6 - Okay. 67 out of 914 reviews
Rating 4 - Poor. 26 out of 914 reviews
Rating 2 - Terrible. 19 out of 914 reviews

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Nice comfy beds and Nice reprieve from the road
Stayed 1 night in Aug 2025

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, property conditions & facilities
Good seevice
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Night staff was fantastic Morning check out staff seemed like we were bothering her Breakfast was great
Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was there for the Senior Olympics and super happy the beds were really comfortable. The breakfasts were great - good choices and having hot foot available was excellent. The common areas are having some work done but we did manage a hot tub visit. Very conveniently located for us.
Stayed 6 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk was very friendly and helpful. Hotel was clean and quiet close to shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2025

10/10 Excellent

Junguk

Stayed 1 night in Jul 2025

10/10 Excellent

alice

Stayed 1 night in Jul 2025

6/10 Okay

Joshua

Our room had hair on the sheets and mattress from previous occupants. Hairs looked to be pubic hairs and pet hairs.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle, Fort Calhoun

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, property is well maintained. Clean rooms, good breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Kirsten

Liked: Amenities
Big room
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Ellen

Travelled with family

Comfortable and Pet Friendly

This is a very pet friendly property. We left the do not disturb placard on the door for our 4 day stay and had no problems with our pet in the room. There’s a great walking route around a very nice looking storage building to the rear of the property. The beds were extremely comfortable, the hot tub delightful and the breakfast very good. The only negative when using the pool area was the lack of ventilation and the strong odor of chlorine. The property is conveniently located to all near Mills Civic Parkway, plenty of shopping and restaurants available. This property is well worth a return stay.
Stayed 4 nights in Jun 2025

8/10 Good

Megan

Stayed 1 night in Jun 2025

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elizabeth and her colleague went out of their way to help us get a room in spite of the hotel being overbooked. Our other reservation fell through. She was amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
recommend anytime
Stayed 1 night in Jun 2025

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the parking was easy and the breakfast had many options to choose from.
Stayed 1 night in Jun 2025

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk guy really had bad customer service. But maybe it was just a bad day who knows!
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Stayed 2 nights in May 2025

6/10 Okay

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Few needed improvements.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Getaway

Great long weekend for our anniversary. Great location and the hotel was very clean!
Stayed 3 nights in May 2025