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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
3-star hotel near Iowa Events Center

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Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Property amenity
Meeting facility
Indoor pool
Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1050 6th Ave, Des Moines, IA, 50314
  • Place, Iowa Events Center
    ‪5 min walk‬
  • Place, Casey's Center
    ‪10 min walk‬
  • Place, Des Moines Civic Center
    ‪16 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(17 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

7.6 out of 10
Good
(47 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(42 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.1 out of 5, Very good, 1,000 reviews
The price is CA $128
CA $144 total
includes taxes & fees
Jun 7 - Jun 8
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About the area

Des Moines

Downtown Des Moines stay.Within a 10-minute walk of this Downtown Des Moines hotel, you'll find Iowa Events Center and Community Choice Credit Union Convention Center. Also, Casey's Center is within half a mile (1 km) and Des Moines Civic Center is within 2 miles (3 km).

What's nearby

  • Iowa Events Center - 5 min walk - 0.4 km
  • Casey's Center - 10 min walk - 0.8 km
  • EMC Expo Center - 11 min walk - 1.0 km
  • Des Moines Civic Center - 16 min walk - 1.4 km
  • Hoyt Sherman Place - 2 min drive - 1.4 km

Getting around

  • Des Moines International Airport (DSM) - 20 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Northern Vessel - ‬12 min walk
  • ‪Caribou Coffee - ‬13 min walk
  • ‪Pho 515 - ‬8 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

3-star hotel near Iowa Events Center
Holiday Inn Downtown - Mercy Area by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 8999 square feet (836 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at Holiday Inn Downtown - Mercy Area by IHG. A roundtrip airport shuttle is free at scheduled times.

This 3-star Des Moines hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 10 levels
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

How close is Holiday Inn Downtown - Mercy Area by IHG to the airport?

Holiday Inn Downtown - Mercy Area by IHG is 6.1 mi (20-min drive) away from the Des Moines International Airport (DSM) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on Jun 7, 2026 start from CA $164, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Downtown - Mercy Area by IHG have an airport shuttle?

Holiday Inn Downtown - Mercy Area by IHG offers a free airport shuttle, available from 7:00 AM to 10:30 PM at scheduled times.

Does Holiday Inn Downtown - Mercy Area by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Downtown - Mercy Area by IHG, but buffet breakfast is offered for a fee of USD 10.95 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Downtown - Mercy Area by IHG?

No, there is no casino at this hotel, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Downtown - Mercy Area by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Downtown - Mercy Area by IHG have a pool?

Holiday Inn Downtown - Mercy Area by IHG features an indoor pool.

Does Holiday Inn Downtown - Mercy Area by IHG have a restaurant?

Holiday Inn Downtown - Mercy Area by IHG is home to Genevieve Restaurant, which features American cuisine.

Does Holiday Inn Downtown - Mercy Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Downtown - Mercy Area by IHG to downtown Des Moines?

Holiday Inn Downtown - Mercy Area by IHG is 0.8 mi away from Des Moines.

Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 409 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our room wasn't ready when we checked in, so they gave us a free upgrade to 2 queens. Super friendly staff!
Stayed 1 night in Feb 2026

6/10 Okay

Carrie

Room was fine
Stayed 2 nights in Feb 2026

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and we will be back!
Stayed 1 night in Feb 2026

2/10 Terrible

Camilla

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The rooms were dinghy. Shuttle was horrible we ended up having to uber back and forth to the Casey Center. The parking was absolutely the worst and inconvenient. Should have advertised you would have to park so far away and lug your luggage through the snow. Should of had discounts for all the inconveniences. Soda machines were sold out our entire 3 day stay. Carpet in our room was so dirty it was crunchy. Worst experience ever. Dont be deceived by their pictures like I was. Never will return.
Stayed 2 nights in Feb 2026

4/10 Poor

Lisa

Travelled with partner
Liked: Cleanliness
First, not sure why the hotel parking lot and garbage were closed. We had to park across the street from the hotel, in the Mercy One Hospital parking lot. We wouldn't mind the walk if it weren't below zero and we didn't have to carry our belongings. Secondly, the room walls are super thin. You can hear your neighbor from the top, left, and right. If you want a quiet night's sleep, I wouldn't recommend staying here unless they tear down those thin walls. It was just terrible. Third, breakfast was not included, which was another disappointment. $27 and more for two people for breakfast. At that point, we would rather go somewhere else for a cheaper or better breakfast. Lastly, the staff was nice, and so was the lady working at the hotel bar. Overall, we wouldn't stay there again.
Stayed 1 night in Feb 2026

6/10 Okay

Starr

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The parking was terrible. The actual parking lot is closed for some reason so we had to park across the street and walk through the snow. The night and day staff at the desk were rude and short. The pool was FREEZING! The air in the pool room was outside temperature (10 Degrees) We ordered food and it was brought to the desk and NO ONE notified us. We finally went down and the person said it had been there for 40 minutes. Our room phone didn’t work. The thermostat was so touchy. It would go from 68-79 on about five minutes. The only thing nice about this place was our room was clean. I will never stay there again.
Stayed 1 night in Feb 2026

6/10 Okay

Yelena

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were excellent. Parking lot was closed for construction with no convenient access. Not aware of this prior to booking. No AC capability in winter time, apparently. Room and hallways were too warm for my comfort.
Stayed 3 nights in Feb 2026

4/10 Poor

Bethany

Travelled with group
Liked: Staff & service
Disliked: Amenities
We could smell weed outside our room, the parking lot was closed so we had to park across the street. We were next to the hospital so there were lots of sirens. None of the ice machines worked. You would think with the inconvenience you would get free breakfast but you had to pay for it which was not great. Would not stay there again.
Stayed 3 nights in Feb 2026

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean. It probably hadn’t been used in a while as the water was rusty when we turned it on. Also, the tv had no signal which was not a big deal as we were there for a competition and really had no time for tv. The staff was incredibly nice. The room was very nice.
Stayed 1 night in Feb 2026

6/10 Okay

Linette

Stayed 2 nights in Jan 2026

6/10 Okay

Jillian

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness
Clean room
Stayed 1 night in Oct 2025

2/10 Terrible

Lauren

Business traveller
Disliked: Staff & service, property conditions & facilities
I was in a non-smoking room yet woke up to cigarette smoke permeating the room and especially the bathroom. When I told the front desk, they did not react and didn’t offer any kind of discount. I sent a message to the hotel afterwards and never got a response.
Stayed 3 nights in Jul 2025

8/10 Good

jennifer

Travelled with partner
Liked: Cleanliness
Hotel was good option for walking to Casey Center for Paul McCartney concert. Lobby was filled with concert goers end of evening, and it took hotel over 30 minutes to open stairwell. People were piled up in lobby, security was nowhere to be found, and front desk didn't have keys to open stairwell. People were tired, had to use bathroom, etc, and it took too long to accommodate the guests needs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Stayed 1 night in Oct 2025

10/10 Excellent

Janet, Toledo

Liked: Cleanliness, amenities
Very clean
Stayed 1 night in Nov 2025

4/10 Poor

Jorge

Goo
Stayed 1 night in Oct 2025

10/10 Excellent

Rodah

Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Stayed 2 nights in Oct 2025

2/10 Terrible

Marisol

Business traveller
Disliked: Cleanliness, staff & service, amenities
The manager was rude and the hotel had working AC’s but did not want to turn it on. The rooms were hot and 88 degrees. Horrible horrible service!!! Would not recommend.
Stayed 3 nights in Oct 2025

4/10 Poor

Chrystina

Amenities were
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice motel, the parking was undergoing construction. So by the time we got our things packed up into the car, we didn't have time or the desire to walk back in for breakfast. Not the motels fault.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff
Stayed 4 nights in Oct 2025

2/10 Terrible

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Check in was fine and the front staff was friendly. The room was clean but the air didn't work in the room and the room was very hot. The staff recommended opening the window to help cool the room which helped but the traffic from the highway was extremely loud. If you plan to stay here, bring your own fan. Also, the parking lot is closed due to structural hazard (for over a year) and you have to park a half-block away.
Stayed 2 nights in Oct 2025