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Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

2.5 star property
Hotel near Jordan Creek Town Center in West Des Moines

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Exterior
Free daily buffet breakfast
Property amenity
Lobby
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, West Glen Town Center
    ‪4 min drive‬
  • Place, Living History Farms
    ‪6 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About the area

West Des Moines

In West Des Moines .Your stay at this hotel will put you steps from Jordan West and a 5-minute walk from Jordan Creek Town Center. Also, Bridgewood Plaza is within half a mile (1 km) and Cinemark Century Jordan Creek 20 is within 2 miles (3 km).

What's nearby

  • Jordan West - 2 min walk - 0.2 km
  • Jordan Creek Town Center - 3 min walk - 0.3 km
  • Topgolf - 11 min walk - 1.0 km
  • Cinemark Century Jordan Creek 20 - 11 min walk - 1.0 km
  • West Glen Town Center - 4 min drive - 3.5 km

Getting around

  • Des Moines International Airport (DSM) - 29 min drive

Restaurants

  • ‪Great Teriyaki - ‬15 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Auntie Anne's - ‬14 min walk
  • ‪Spare Time Des Moines - ‬3 min walk
  • ‪Great Wok - ‬15 min walk

About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Hotel near Jordan Creek Town Center in West Des Moines
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG also features coffee/tea in a common area, laundry facilities, and an elevator. Free self parking is available.

This West Des Moines hotel is smoke free.

  • 99 guestrooms or units
  • 4 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers 99 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Similar properties

Premium bedding, desk, iron/ironing board, free WiFi
Hyatt Place West Des Moines Jordan Creek
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,003 reviews
The price is CA $139
CA $155 total
includes taxes & fees
Nov 16 - Nov 17
Hyatt Place West Des Moines Jordan Creek

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek by IHG

Reviews

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 701 out of 988 reviews
Rating 8 - Good. 208 out of 988 reviews
Rating 6 - Okay. 44 out of 988 reviews
Rating 4 - Poor. 17 out of 988 reviews
Rating 2 - Terrible. 18 out of 988 reviews

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Was ok.

Floor 3 reaked of human waste, elevators smelled disgusting as well. Pool was closed for maintenance, kids weren’t happy.
Stayed 1 night in Aug 2025

10/10 Excellent

MICHAEL DEWAYNE, Collierville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Travelled with group
Stayed 1 night in Aug 2025

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for the first time. Unfortunately, we didn’t get in until late, so we didn’t get as much time to spend here. Typically I don’t do a review but I didn’t want to pass up the chance. If you are debating if you should stay here….I at BOOK IT! This was one of the very best places I have ever stayed. It was a beautiful facility, very clean and well-kept. I left feeling like I can’t wait to visit again! In fact, we decided to stay and extra night, but there were not open room, so we had to move another hotel….and I was sad because this other hotel (newer and more expensive) was horrible. This one set the bar pretty high, so it is no wonder we didn’t like any other one we went to. The only thing I didn’t care for was the pillows. My husband slept great and really thought all was exceptional. Give it a try….I think you will be very pleased! Thanks for a great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Than you for the help!

I was traveling with family and needed access to a wheelchair. The staff made that available and had it available during our stay. Thank you for the great stay and friendly service.
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, they had to relocate us to sister property and make sure we got a suite do to issues beyond their control
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay, walked into Lobby and felt refreshed. Everything was clean and fresh! Breakfast was amazing! Pool was fun a little hot and humid but it is July
Stayed 1 night in Jul 2025

10/10 Excellent

Kristen

Stayed 1 night in Jul 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Harold

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Harold

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince and ease of access to our travel
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Lezlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Diane, Germantown

Stayed 1 night in Jul 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michaele

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Gerson

Stayed 1 night in Jul 2025

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Arkeesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Stefani

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has seen better days. There are stains on the carpets and ceilings. There was hair in and around the shower indicating that they do not do a very thorough job of cleaning. The ac unit made a loud whiny sound and clicked off and on all night despite using the setting on constant fan. The pool had only one towel and no hot tub. There are many better choices for the price they are charging. This one has been added to my avoid list for sure.
Stayed 1 night in Jun 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness
Very nice and quiet hotel and delicious breakfast in great area
Stayed 1 night in May 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was courteous and friendly. It is the cleanest and quietest hotel I have ever stayed at.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025