The entire stay was magical and we loved every minute of it. The location, atmosphere, environment was all perfect. The place was clean and very well maintained. We loved it!
Good Location, beds need attention, photos of patio view misleading
Pros:
1. Ground floor and right by the pool & grill
2. very short walk to the beach gate & beach
3. the beach service chairs & umbrella are a great bonus!
4. pool & hot tub were great
Cons:
1. BEDS! The king bed seems to be a king on a california king frame. There is way too much space between the footboard and the mattress. The bed frame is VERY rickety. Any slight movement and the whole bed is noisy and is shaking a lot. This is also probably the most uncomfortable mattress we have ever slept on. We enjoyed our trip, but we took turns sleeping on the sofa (more comfy than the king bed). PLEASE upgrade this. This is a great unit, but the bed is terrible. Amazon sells iron platform bases for $100 that do not move a bit. A $75 mattress topper and a $120 headboard from Wayfair would make this a completely different experience. One of the twin beds has the same bed frame issue. It seems to be on the verge of falling apart. The bedding is just ok.
2. There needs to be some transparency on the photos provided here. The photo that is shooting outwards to show the view outside the patio sliding doors is very misleading and editied to NOT show the entire Jetty East parking lot that is the majority of your view. This didn't bother us except that it was hidden in the photos and I feel like that is really misleading.
3. Tennis & pickleball courts. The courts are great and a lot of fun! They are very new BUT... the courts you see in the photo that shows your view outside the patio doors is NOT this resort's courts. We walked over to those courts right outside our door only to be told that those were not for our use. The courts are on the other side of the unit by the parking lot for this complex. Again, this is not a big deal except that the photos show those courts and are not marked to let you know that you cannot access the pretty beach-view courts. The same applies to the gazebo thing in the photos. That is also for Jetty East only (the neighboring property).
All in all we enjoyed the location and ground floor access to everything. Check-in and the wristbands as keys were great. We would likely book a different unit, though, unless the king bed was replaced.
The place was great ! Loved the first floor easy access to everything. The decor was on point , heck in was about an hour wait past 3 and we were ready to get in after a long trip was the only down fall. we will definitely will stay again!
Thank you!
Very nice. Clean. As with any place it would be nice if neighbors were more considerate. Everyone as very polite/nice. Really wish the kitchen wouldâve had a couple potholders moreover I really wished I wouldâve noticed that it didnât have potholders before I had stuff in the ovenđ would definitely stay again
Overall our stay was enjoyable. However this unit did need a few improvements. The beds were not comfortable at all. The bedding should be updated to something more inviting and cozy. The decorative chair in the living room smelled like a foot and there were questionable stains on the couch. All the electrical plugs throughout the unit were loose and not easily accessible. The sliding shower doors were off track and couldnât be fixed (we tried.) The master shower didnât drain well. We couldnât locate a dust pan to sweep up debris. However, the location of the unit is ideal for pool and grill access. We loved being on the first floor. Our family has stayed at The Islander before and both times the staff has been amazing. The tenants have shown to be trustworthy and friendly. Our children forgot goggles at the pool. Both mornings their things were neatly placed in the pool area. I give The Islander 5 stars and this specific unit 3 overall. Hopefully the owners can do some small updates to give a more inviting and comfortable stay for their future guests.
Super great location with kids!!! The front desk people were awesome to fix the ac after the first day, and after being there just a bit we realized the can opener was missing a piece and didnât work and the toaster only worked on one side - they replaced it upon us telling them! Super great customer service.
I would really recommend the owners to replace the master bedroom tv and living room tv with largest ones in both places.
Get rid of the carpet in the bedrooms. Clear the closets out of excess furniture and furnishings - it would help to have room to store luggage in them.
There is still mold around a couple of the vents and the tub grout.
I know they didnât clean the mirrors - because someone had written on it with their finger and when itâs steamy in the bathroom you could read it well. đ The pillows in the master bedroom were awful, but I didnât think to ask about those being replaced.
Our overall experience was really good.