Sonesta Simply Suites Detroit Novi

3.0 star property
3-star hotel near Suburban Collection Showplace

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Photo gallery for Sonesta Simply Suites Detroit Novi

Exterior
Suite, Multiple Beds (Two Bedroom) | Room amenity
Breakfast area
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
42600 W 11 Mile Rd, Novi, MI, 48375
  • Place, West Oaks
    ‪19 min walk‬
  • Place, Twelve Oaks Mall
    ‪1 min drive‬
  • Place, Twelve Mile Crossing at Fountain Walk
    ‪2 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪27 min drive‬

Room options

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub One Bedroom)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub Home Office)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom with Home Office)

7.0 out of 10
Good
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Rollin Shower Offic)

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio Home Office)

7.2 out of 10
Good
(37 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Novi

In suburbs.Within 2 miles (3 km) of this Novi hotel, you'll find West Oaks and Twelve Oaks Mall. Twelve Mile Crossing at Fountain Walk and Lucky Strike Novi are also within 2 miles (3 km).

What's nearby

  • West Oaks - 19 min walk - 1.7 km
  • Twelve Oaks Mall - 1 min drive - 1.1 km
  • Twelve Mile Crossing at Fountain Walk - 2 min drive - 2.2 km
  • JDKarting - 2 min drive - 2.5 km
  • Putting Edge Novi - 3 min drive - 3.2 km

Getting around

  • Royal Oak Station - 24 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 32 min drive

Restaurants

  • ‪Panda Express - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Panera Bread - ‬11 min walk
  • ‪Texas Roadhouse - ‬16 min walk
  • ‪Qdoba Mexican Eats - ‬13 min walk

About this property

Sonesta Simply Suites Detroit Novi

3-star hotel near Suburban Collection Showplace
There's a snack bar/deli on site. WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Sonesta Simply Suites Detroit Novi. Parking is available for a fee.

This 3-star Novi hotel is smoke free.

  • 122 guestrooms or units
  • 3 levels
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Elevator
  • No smoking on site
Sonesta Simply Suites Detroit Novi offers 122 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 20-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 20-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Marriott TownePlace Suites Novi
TownePlace Suites Detroit Novi
TownePlace Suites Marriott Detroit Hotel Novi
TownePlace Suites Marriott Detroit Novi Hotel
TownePlace Suites Marriott Detroit Hotel
TownePlace Suites Marriott Detroit Novi
TownePlace Suites Marriott Detroit
Sonesta Simply Suites Detroit Novi Novi
Sonesta Simply Suites Detroit Novi Hotel
TownePlace Suites by Marriott Detroit Novi
Sonesta Simply Suites Detroit Novi Hotel Novi

Sonesta Simply Suites Detroit Novi Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 271 out of 724 reviews
Rating 8 - Good. 182 out of 724 reviews
Rating 6 - Okay. 114 out of 724 reviews
Rating 4 - Poor. 63 out of 724 reviews
Rating 2 - Terrible. 94 out of 724 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Hunter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was filthy with mess on the carpets, dirt on the walls, and stuff smeared on the doors. The baseboards have fallen off the walls and never been replaced or redecorated. There were no services offered during our entire stay. The reception area was cramped and dark, with a tiny "Enter" sign marking it in the parking lot. The security of the place is terrible. There is meant to be a two-door system with key cards required at both doors. However, each day of our stay, there was a block propping open the main door so that anyone could enter the building. This meant the only protection during our stay was the suite door, which clearly hadn't been replaced in a long time and had a very basic lock. The doors are not slow-closing doors, and the walls are thin, which means that you can hear every time a door is closed throughout the day and night. Inside the suite, there was expired food in the cupboards and dirty carpets. Again, the baseboards were missing in the bathroom, and there were hairs in the drains. There was no shampoo or conditioner supplied in the shower, and only 1/2 a roll of toilet paper in the suite. The room description stated it had a queen-size bed, but it was only a little bigger than a single bed. The outlets beside the bed buzzed if anything was plugged in. At night, there were overwhelming smells from very pungent dinners being prepared and music being blasted. The only positives were that the heat worked well and the suite was a good size.
Stayed 2 nights in Nov 2025

6/10 Okay

Alissa D

Travelled with pets
Disliked: Amenities
The staff was fine. The room was a bit dirty and 3 of 5 lights in the room were out. Parking was easy. It was OK.
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

6/10 Okay

Angela

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was great but the room was not clean.
Stayed 4 nights in Nov 2025

4/10 Poor

Nora

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Kitchen lacked silverware and cups. No toaster or hairdryer in room. First room so dirty had to change rooms. Second room not much better but smelled cleaner.
Stayed 3 nights in Nov 2025

4/10 Poor

nancy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room had dirty countertops. one knife. no cups glasses plates. shampoo conditioner body wash containers were empty and moldy. couch was filthy. four burnt lout lightbulbs. no water pressure. various things in need of repair, outer door was kept unlocked to very dark parking lot. lot light was broken. the printer in 'business area' was no working to print boarding pass. nite manager was awesome. as was afternoon mngr. nuff said.
Stayed 3 nights in Nov 2025

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, amenities
hotel is dirty. stained sheets/towels. under the bed/couch of the room doesnt look like its been cleaned in years. roaches seen in the bathroom AND hallway of the 2nd floor. At one point, had asked for fresh towels and was told "we have no clean towels", so went to walmart and bought some
Stayed 3 nights in Nov 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty and nasty
Stayed 5 nights in Oct 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
The suite was very nice and clean. The cable was a bit glitchy but that’s nitpicking. I did have an issue with both my keys constantly demagnetizing though. Had to go to the front desk because I was locked out at least 11/12 times. But the lady at the front desk was very nice and apologetic. In fact all the staff was friendly, courteous and talkative. Will be returning next year.
Stayed 1 night in Nov 2025

10/10 Excellent

Eymmie

Stayed 13 nights in Oct 2025

10/10 Excellent

Nathaniel

Stayed 3 nights in Oct 2025

2/10 Terrible

Ryan

Stayed 5 nights in Nov 2025

8/10 Good

Krista, Detroit

Travelled with partner
Liked: Staff & service, amenities
Not bad for what it is
Stayed 1 night in Oct 2025

8/10 Good

Tanya

Stayed 2 nights in Oct 2025

10/10 Excellent

KeAirah

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Oct 2025

2/10 Terrible

Shreya

Stayed 1 night in Oct 2025

10/10 Excellent

KeAirah

Stayed 3 nights in Oct 2025

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2025

6/10 Okay

Erin

Stayed 1 night in Oct 2025

6/10 Okay

Kenritsu, dumont

Stayed 5 nights in Sep 2025

6/10 Okay

Tim

Travelled with family
Liked: Staff & service
Property is beginning to show signs of decline. Room was Ok, but I will find a different place to stay next time in the area. Some odors, and generally unclean, walls floors etc. just not being kept up. Soaps were empty in the bathroom. I like the idea of the small kitchen for almost a week stay, however would do without for a nicer / cleaner facility
Stayed 5 nights in Oct 2025

2/10 Terrible

Jim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took 3 men each examining my id and credit card to check me in. The room was filthy with mold in the show and a leaking pipe in the kitchen area. Ask to see the room before you commit.i am surprised Expedia deals with this hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco

Stayed 1 night in Oct 2025

4/10 Poor

Patricia Margaret, newberry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways had not been vacuumed for some time, strong odor of marijuana in hallway, overall shabby and dirty appearing. Bathroom had a literal urine stain in front of toilet and rest of floor had visible dirt. Pullout couch cushions had covers due to dirt and deterioration. Carpets in room similarly dirty and again overall shabby and outdated. "Suite" had kitchen appliances which we did not use, had knives but no forks and on requesting some from desk were told to ask the neighbors. I asked about switching rooms initially when I saw the bathroom, no other rooms available and had already paid through expedia so no "refund" available. Asked that they clean the room and they appeared to have partially cleaned the bathroom floor but it still did not look clean The worst hotel I've ever seen.
Stayed 1 night in Oct 2025