Honestly, a somewhat boring experience. The hotel lives up to the pictures and the staff is really nice and friendly, but:
We booked the hotel fully aware that it was a bit âisolated,â as we were simply in need of peace, quiet, and relaxation. With that in mind, we chose a hotel with a good restaurant, since we knew there werenât many options nearby and we just wanted to swim, relax, and mostly enjoy ourselves at the hotel.
However, the restaurant is completely unacceptable.
As an example, they list 20â30 beers on the menu, including draft beer. In reality, they have 3â4 beers and no draft beer system at all.
They have two soft drinks to choose fromânothing sugar-free, nor a Fanta or similar.
Every day when you ask, youâre told that itâs âjust sold out.â
Weâve been here for 10 nights now, so that clearly isnât true.
There are 4 ice creams on the menuâthey have 2.
There are 3 smoothies on the menu. They only have 1. Simple things like Strawberry and Banana is not available.
We have yet to order food without being told, âsorry, we donât have that.â
Weâve even experienced this with simple items like french fries, spaghetti, and avocado.
Nothing changes from one day to the next. They simply donât restock items when theyâre missing.
In the end, we had enough and requested to be moved to another Voco hotel, so they wouldnât âlose the money,â for everyoneâs benefit.
Hotels.com was very helpful, but despite their involvement, the hotel refused to cooperate. Very disa