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Al Habtoor Polo Resort

5.0 star property
Family-friendly 5-star hotel with 3 restaurants

Choose dates to view prices

Photo gallery for Al Habtoor Polo Resort

Cafe
Creator video - submitted by lana__creator
Interior entrance
Outdoor pool, sun loungers
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Wadi Al Safa 5, Emirates Road 611, Dubai
  • Place, Dubai Outlet Mall
    ‪5 min drive‬
  • Place, Zayed University
    ‪5 min drive‬
  • Place, Hamdan Sports Complex
    ‪7 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪24 min drive‬

Room options

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 4 Bedrooms (Polo View)

Villa, 4 Bedrooms (Polo View)

Villa, 4 Bedrooms (Polo View)

  • 29 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms

Villa, 4 Bedrooms

  • 43 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds and 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Dubai

Central Dubai getaway .You'll be within 6 miles (10 km) of Dubai Outlet Mall and 9 miles (15 km) of 117Live Arena. Also within 9 miles (15 km) are Zayed University and Global Village.

What's nearby

  • Dubai Outlet Mall - 5 min drive - 6.8 km
  • Zayed University - 5 min drive - 7.1 km
  • Emirates Aviation University - 6 min drive - 8.7 km
  • 117Live Arena - 6 min drive - 7.5 km
  • Hamdan Sports Complex - 7 min drive - 9.4 km

Getting around

  • Dubai Intl. Airport (DXB) - 29 min drive

Restaurants

  • ‪Horse And Hound Pub - ‬12 min walk
  • ‪Pizza Hut - ‬10 min drive
  • ‪Villa Naas - ‬1 min walk
  • ‪Equestrian Lounge - ‬7 min drive
  • ‪IJAZA Express Cafe - ‬4 min drive

About this property

Al Habtoor Polo Resort

Family-friendly 5-star hotel with 3 restaurants
Al Habtoor Polo Resort offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the luxury Al Habtoor Polo Resort. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 149 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Al Habtoor Polo Resort offers 149 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Luxe Spa has couples treatment room(s). Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: AED 80 per person
  • 3 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 outdoor tennis courts
  • Archery
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Library
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV
  • iPod dock

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 5:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: AED 100 per pet (varies based on length of stay), plus a one-time cleaning fee of AED 150
  • Only dogs are allowed
  • Food and water bowls and pet-sitting services are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 80 per person
  • Pet fee: AED 100 per pet (varies based on length of stay) plus AED 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Al Habtoor Polo Resort Dubai
Al Habtoor Polo Dubai
Al Habtoor Polo
The St. Regis Dubai Al Habtoor Polo Resort Club
Al Habtoor Polo Resort Hotel
Al Habtoor Polo Resort Dubai
Al Habtoor Polo Resort Hotel Dubai

Al Habtoor Polo Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 96 reviews
Rating 8 - Good. 20 out of 96 reviews
Rating 6 - Okay. 20 out of 96 reviews
Rating 4 - Poor. 8 out of 96 reviews
Rating 2 - Terrible. 9 out of 96 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaner very good
Stayed 13 nights in Nov 2025

6/10 Okay

Rachel

Liked: Staff & service
Public areas are spectacular and pristine but room was a little dated although clean. I cannot give a good rating for overall cleanliness though due to the breakfast restaurant being outside and all the cold foods uncovered on a polo resort. Naturally there were flies but they were on the cold foods and trying to eat was difficult with flies buzzing around our plates. We raised this as an issue with management and asked if we could sit inside somewhere. This was not possible as there was no inside seating. We eventually were able to have breakfast in our room but even that was difficult to agree and we had a phone call from room service one morning at 2 am to inform us that we were not allowed to have breakfast in our room. We were asleep at that time. Shame about the flies as this let the whole resort down but getting them to understand that is a real hygiene issue seemed to go completely over their heads.
Stayed 5 nights in Nov 2025

6/10 Okay

Ann

The restaurants in this hotel are really good, especially the Lebanese one, and the polo/barn is really great, but the rest leaves something to be desired. The breakfast buffet was just OK. The pool area badly needs updating - it is not luxurious at all. They put me in a room directly above a construction site (work on the hotel) which started at 8 am and ended at 7 - yet the hotel is huge, and was not full. Also be aware the restaurant/pub can get loud with outdoor music and games. But it’s a fun place. I would just say this isn’t a 5 star hotel. It’s just ok.
Stayed 2 nights in Oct 2025

6/10 Okay

Ahmed

Stayed 2 nights in Sep 2025

6/10 Okay

Avani

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Tarek

Stayed 3 nights in May 2025

2/10 Terrible

J

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
This place is stunning and relaxing. The room was spacious and clean with a beautiful view of the polo field and the Burji khalifa in the distance. The food we had was delicious and a good variety. We used the hotel to stay while we visited our son who lives close by and we will use this hotel again. Fantastic place for relaxing or entertainment. Evening was lovely to sit and enjoy each others company or have a bar meal.
Stayed 4 nights in Mar 2025

2/10 Terrible

Dr. Abdulrahman

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Disastrous Stay: A Five-Star Hotel That Misses the

I recently stayed at a so-called five-star hotel in Dubai, and I was deeply disappointed with both the service and the amenities. The check-in process was slow, and the valet completely ignored me, failing to offer luggage assistance. The bed was rock-hard and uncomfortable, making it impossible to sleep well. The TV was malfunctioning with no channels available, and the Nespresso machine was provided without any coffee capsules. The room’s insulation was poor, allowing cold air and dust to enter, and the AC had no heating option, leaving me freezing on a cold winter night. The water pressure in the bathroom was abysmally low, making it difficult to shower properly. For a hotel of this caliber, these issues are unacceptable. Overall, the hotel’s lack of attention to basic details and poor service makes it feel more like a 2- or 3-star property. I would strongly advise against staying here, as it failed to meet even the most basic expectations.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Doesn't live up to expectations

I was quite disappointed with my stay in Al Habtoor. I expected so much more than what was on offer. Upon checking in, the room was clearly not cleaned properly, but I overlooked until the damp/sewage smell started coming through the bathroom. The AC was set to 25/26 degrees but the room was so cold we had to ask for a heater in Dubai! Never had that experience all my time travelling to Dubai. And of course, despite asking for a heater all day, it wasn't brought until later that evening. By day 2, it was unbearable, and had to ask to be moved to a new room, after already unpacking everything, with a baby as well. The second room wasn't any better in terms of cleanliness, and whenever they were supposed to tidy and clean the room in the mornings, they never changed the sheets, didn't vacuum or clean the floor properly and didn't bother cleaning any surfaces. They would only make the beds and take the rubbish out. It was such poor service. Baby and I were also bitten by some kind of insects and covered in spots. The breakfast on offer too was terrible. Poor options, the bread and pastry was always hard and stale. I skipped breakfast most days, that's how poor it was. Definitely don't recommend. It sounds fancier than it actually is.
Stayed 7 nights in Feb 2025

6/10 Okay

Alexander

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property needs renovation staff need to be more aware . 1 day they forgot to clean our room. On chek out they were nice enough to give is a late chek out as we were traveling with a small child so that is a big
Stayed 5 nights in Jan 2025

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Stay

Excellent room
Stayed 1 night in Dec 2024

10/10 Excellent

Gaby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veterans World Fencing Championships

Great place to stay, wonderful service, bath room a bit tired
Stayed 12 nights in Oct 2024

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service
Re
Stayed 8 nights in Oct 2024

6/10 Okay

Krishnan

Business traveller
Liked: Cleanliness, staff & service, amenities
Ok property, far away from anything.
Stayed 3 nights in Apr 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

We absolutely loved our 2 day stay. This hotel had everything. We loved all the amenities and made use of the Padel and tennis courts, pool & gym. The hotel itself was so clean and felt very glamorous and new. We loved our room, which faced the polo field. It was very clean, spacious and luxurious. The staff were incredible, including all the reception and pool staff, and also those at the Horse and Hound restaurant where the food was absolutely delicious. We also payed for breakfast in our stay for a great price which was a wonderful buffet with so much choice. They even had a live cooking station for omelettes and eggs. We loved all the activities/ games that were available- for example you could play darts or pool in the Horse and Hound restaurant and they also had a snooker table in the hotel. They have a large chess board and other games by the pool. The only disappointment was that there were no table tennis (ping pong) balls available despite having 2 table tennis tables so please make sure to restock those for future guests. It was lovely seeing the polo horses on the field in the afternoon from our balcony. I wish we could have stayed longer and I look forward to returning again in the future.
Stayed 2 nights in Jan 2024

2/10 Terrible

Carl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Abdulah

Travelled with group
Disliked: Cleanliness, staff & service
التظافه سيئة جدا و الافطار لا يليق بفندق خمسة نجوم
Stayed 2 nights in Sep 2023

6/10 Okay

Suzanne

Stayed 2 nights in Jun 2023

10/10 Excellent

Darin Bachir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great villa and super clean
Stayed 1 night in Mar 2023

10/10 Excellent

YASMIN, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good I’m happy

10/10 Excellent

Chukwuemeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome room. Had lots of fun there ;-)
Stayed 4 nights in Nov 2022