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Carlton Dubai Creek Hotel

Spa hotel near Gold Souk

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Photo gallery for Carlton Dubai Creek Hotel

Interior entrance
Restaurant
Outdoor pool
Lobby sitting area
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
15 Baniyas Rd, Deira - Al Rigga, Dubai, Dubai
  • Gold Souk
    ‪11 min walk‬
  • Dubai Cruise Terminal
    ‪4 min drive‬
  • BurJuman Mall
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪5 min drive‬

Room options

View all photos for One Bedroom City View

1 bedroom, minibar, desk, iron/ironing board

One Bedroom City View

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom - Creek View

1 bedroom, minibar, desk, iron/ironing board

One Bedroom - Creek View

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Room - Creek View

1 bedroom, minibar, desk, iron/ironing board

Studio Room - Creek View

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Room - City View

1 bedroom, minibar, desk, iron/ironing board

Studio Room - City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Dubai

Heart of Dubai.Within a 15-minute walk of this Deira hotel, you'll find Gold Souk and Al Ghurair Centre. Dubai Cruise Terminal and Dubai Creek are also within 3 miles (5 km).

What's nearby

  • Naif Souq - 6 min walk - 0.5 km
  • Gold Souk - 11 min walk - 1.0 km
  • Al Ghurair Centre - 14 min walk - 1.2 km
  • Dubai Cruise Terminal - 4 min drive - 3.4 km
  • BurJuman Mall - 5 min drive - 3.7 km

Getting around

  • Baniyas Square Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪ماكدونالدز - ‬4 min walk
  • ‪Burj El Khalife - ‬5 min walk
  • ‪Tavolino Grill House - ‬2 min walk
  • ‪Choc & Nuts - ‬6 min walk
  • ‪Fast Meal resturant - ‬6 min walk

About this property

Carlton Dubai Creek Hotel

Spa hotel near Gold Souk
Carlton Dubai Creek Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness center, a rooftop terrace, and spa services are also featured at the business-friendly Carlton Dubai Creek Hotel. Free valet parking is available.

Smoking is allowed in designated areas at this Dubai hotel.

  • 126 guestrooms or units
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Carlton Dubai Creek Hotel offers 126 air-conditioned accommodations with minibars and bathrobes. Kitchenettes offer refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include slippers, bidets, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has couples treatment room(s). Services include Swedish massages, Thai massages, facials, and body scrubs.

Languages

Arabic, English, Filipino, French, Hindi

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  • Spa
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Carlton Dubai Creek Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 105.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 75 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 105.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Carlton Dubai Creek
Carlton Dubai Creek Hotel Hotel
Carlton Dubai Creek Hotel Dubai
Carlton Dubai Creek Hotel Hotel Dubai

Carlton Dubai Creek Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 117 reviews
Rating 8 - Good. 28 out of 117 reviews
Rating 6 - Okay. 9 out of 117 reviews
Rating 4 - Poor. 9 out of 117 reviews
Rating 2 - Terrible. 5 out of 117 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Raamy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Since our last visit to Dubai and stay at Carlton Dubai Creek (4 times), seems like the service at the hotel has be seriously degraded! Sad but true. The bathroom in our room had the shower cubicle leaking badly? Also some of the staff members are somewhat unfriendly and seemed aggressive with there response to our reports of issues with the room. However, some staff members were pleasant and helpful. Unfortunately we won't be staying there for our next visit to Dubai.
Stayed 7 nights in Feb 2025

8/10 Good

fozy

Stayed 9 nights in Feb 2025

6/10 Okay

Subhadipta

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

imad

Business traveller
Liked: Cleanliness, staff & service, room comfort

Not bad but I wouldn't recommend it.

Quite old, poor breakfast, garage access and not convenient. Most of the staff is friendly and the room I got was very big (more like a service apartment). I got a kitchen but no cutleries.
Stayed 7 nights in Jan 2025

6/10 Okay

K

Liked: Staff & service

Excellent location but need some TL

The sink in the main bathroom was leaking quite badly underneath. I reported this to the front desk and showed the man there a photo of the water gushing out. He said he would tell maintenance that there was a problem in the athroim. He didn't listen to what I told him and didn't like at the photo. The Toilet spray hose was also leaking and I explained this too. The leaks ever got fixed. I also complained about lots of tiny fruit flies which seemed to congregate in the kitchen sink area. I used a whole can of fly spray over the week but theyvstilll kept coming. The room housekeeper never replaced the coffee sachets and I bought a jar of coffee. The floor was also not very clean, my feet were grubby after walking around in the evenings. I did like the overlay hotel, it's location and the idea from the rooftop bar were amazing . It just needs a little bit of attention to detail
Stayed 7 nights in Jan 2025

10/10 Excellent

Fadumo

Stayed 4 nights in Nov 2024

8/10 Good

Bisher

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2024

10/10 Excellent

Naveen Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, closer proximity to all tourist locations in and around Dubai City
Stayed 3 nights in Dec 2024

10/10 Excellent

Mustafe

Stayed 2 nights in Dec 2024

10/10 Excellent

Mowlid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the one of the best hotels in Dubai excellent service and great staff I have been there so many times and love to go back there.
Stayed 1 night in Dec 2024

4/10 Poor

stacy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The good thing I liked about this room is that it was very spacious. I felt like I had a mini apartment and that was such a good feeling to have so much space. The bad thing that made it where I would never stay here again is that it was very dirty upon entry. We had to ask somebody to come in and clean it again because the floors had stains the sofa head stained things were not cleaned. They seem to have limited staffing to clean the entire hotel. I think that is why things are not being cleaned properly because you can’t ask limited staffing to do such a huge hotel.This is an older hotel and it shows if you look at the carpet throughout the hotel in the hallways, you’ll see that there are stains everywhere and paint chipping away. I would not stay here again.
Stayed 4 nights in Nov 2024

8/10 Good

Maricar

Stayed 4 nights in Oct 2024

10/10 Excellent

Teck Wee

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Nov 2024

8/10 Good

Osama

Travelled with family
Liked: Cleanliness, amenities
Riza at the front desk was great as usual. But the property is in need of a bit of renovation. Bathroom tap was leaking and air conditioning need to be checked as cigarette smoke smell was coming through. Also there were a lot of small fruit flies in the kitchen area in the room.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mustafe

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Mustafe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aging infrastructure, but amazing staff!

Location is great. Lobby is a big wow (worthy of 4 stars). Room is good, but there are lots of noticeable imperfections (shower floor sloped to drain out of shower instead of into drain, scuffed paint, badly installed tile, strong smell of tobacco smoke in public areas). And there is a lack of some basic supplies - no wash cloth, no dish soap, no kitchen towels, no hair conditioner. I know this review is detailed, but I expect a 4 star hotel to be a wow in the lobby & everywhere else inside the hotel. However, I want to give VERY HIGH PRAISE for the staff. Everyone was friendly, helpful, and professional.
Stayed 3 nights in Oct 2024

8/10 Good

Sadrac

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great. Thank you
Stayed 2 nights in Oct 2024

6/10 Okay

Gulzar Alam

Business traveller
Liked: Cleanliness

Nit value for money

Stayed 2 nights in Oct 2024

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Upgraded my room Huge rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Soodhun

Stayed 2 nights in Aug 2024

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good for everything you need also the shops and the sites for gold, perfumes and spices are walking distance not to forget the creek crossing to bur dubai is so convenient and cheap. I will most definitely revisit.
Stayed 6 nights in Jul 2024

10/10 Excellent

Lutfullah

I stayed 1 night and had super experience with the pool and spa
Stayed 1 night in Jul 2024

10/10 Excellent

SAID

Stayed 2 nights in Jul 2024