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Citymax Bur Dubai

3.0 star property
3-star hotel near BurJuman Mall

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Photo gallery for Citymax Bur Dubai

Reception
Sports bar
Exterior
Outdoor pool, pool umbrellas
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Kuwait Street Mankhool Area, Dubai
  • Place, BurJuman Mall
    ‪12 min walk‬
  • Place, Dubai Museum
    ‪2 min drive‬
  • Place, Dubai Cruise Terminal
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪8 min drive‬

Room options

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Double Room - includes 20% off Food & Beverage (excluding in-room dining)

7.8 out of 10
Good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

Dubai

City center stay.With a stay at this Bur Dubai hotel, you'll be within half a mile (1 km) of BurJuman Mall and 2 miles (3 km) of Dubai Museum. Textile Souq and Gold Souk are also within 3 miles (5 km).

What's nearby

  • BurJuman Mall - 12 min walk - 1.1 km
  • Meena Bazaar - 18 min walk - 1.5 km
  • Dubai Museum - 2 min drive - 2.0 km
  • Dubai Cruise Terminal - 4 min drive - 2.4 km
  • Gold Souk - 4 min drive - 3.0 km

Getting around

  • ADCB Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Amaravathi - ‬9 min walk
  • ‪U2pura - ‬7 min walk
  • ‪Thai Terrace Restaurant - ‬8 min walk
  • ‪Barrels Sports Bar - ‬10 min walk
  • ‪Burger King - ‬8 min walk

About this property

Citymax Bur Dubai

3-star hotel near BurJuman Mall
Citymax Bur Dubai offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Citymax Bur Dubai.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

  • 1 building
  • 691 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 2010
  • Deli
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Citymax Bur Dubai offers 691 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 40 for adults and AED 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Bur Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 40 for adults and AED 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax
Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai

Citymax Bur Dubai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 238 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 248 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

BIREN, Crystal Lake

Stayed 1 night in Nov 2025

10/10 Excellent

Chetan, ROSEVILLE

Liked: Cleanliness, amenities, property conditions & facilities
Good supportive friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Anup

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was excellent food. We could not get early check in so it was inconvenient. Though we did informed them.
Stayed 2 nights in Nov 2025

8/10 Good

BHARAT LAKHMAN

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms are clean but the shower area is small and no amenities in the Bathroom
Stayed 2 nights in Nov 2025

10/10 Excellent

Gebru Weldejewergs

Stayed 2 nights in Nov 2025

6/10 Okay

Eng. Ahmed

Disliked: Property conditions & facilities
Ok
Stayed 4 nights in Nov 2025

4/10 Poor

Maris

Liked: Cleanliness
Disliked: Staff & service, amenities
40 minute check in queue, short-tempered receptionist. Music blasting from night club all the way to the room making sleeping impossible. Ideal for a cheap party hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Swamy

Stayed 1 night in Sep 2025

10/10 Excellent

Swamy

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Jai Paul

Stayed 1 night in Oct 2025

6/10 Okay

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Room was in good condition and easy to find parking. However, around noon requested housekeeping to come back in a little bit as i was getting ready to leave but they insisted to come in now, and room wasn't cleaned, no towel change. Requested towels but wasn't given until next day even though the guy had them. Wifi was very choppy, difficult to work so I had to buy cellular data plan. Daily party noise from outside until late night, and breakfast buffet options were limited.
Stayed 4 nights in Oct 2025

6/10 Okay

Nicholas, Hollister

Stayed 4 nights in Oct 2025

6/10 Okay

Koon Beng

Business traveller
Liked: Cleanliness
Disliked: Amenities
Room is clean but very basic. Its in the vinicity of Indian neighbourhood. Thus, a lot of Indians booked this hotel. Place is safe, but cater to more for our Indian friends.
Stayed 4 nights in Oct 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF AND LOCATION
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Stayed 3 nights in Oct 2025

10/10 Excellent

Pablo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel good, Breakfast Not

Breakfast should have other options besides food for Indian people. Not everyone eats that food and I paid for a breakfast that I could not eat at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Stayed 2 nights in Oct 2025

4/10 Poor

JAMSHAID MAJID

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Safarmo

Stayed 1 night in Oct 2025

6/10 Okay

Nazimuddin

Stayed 1 night in Oct 2025

2/10 Terrible

Achile

Disliked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Anne

Stayed 2 nights in Oct 2025

2/10 Terrible

Omar

Stayed 2 nights in Oct 2025

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good.
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Stayed 2 nights in Oct 2025