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"I requested 2 twin beds at the time of booking and at arrival. I understand its not a guarantee but at least try to accommodate. The receptionists try
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Your stay at this Bur Dubai hotel places you within 2 miles (3 km) of Gold Souk and Dubai Cruise Terminal. Meena Bazaar and Textile Souk are also within half a mile (1 km).
Business services
This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and concierge services.
I requested 2 twin beds at the time of booking and at arrival. I understand its not a guarantee but at least try to accommodate. The receptionists try to ignore you as much as possible. My room was on the 3rd floor and the hallway gets pretty noisy at 12-1AM because of the restaurant. The restaurant closes at 11PM. I never had dinner there but heard the food is decent. The room service is good and price is reasonable. Hotel does offer buffet breakfast, food is so so. My shower was broken. The spray was all over the place. The water pressure and temperature is good. House cleaning did a good job with stacking up 2 free water bottles a day but did not replace towels. There isn't much English channels, maybe 3/4. The hotel has a sewer smell and they try to mask it with something but the smell isn't favorable. And my main complaint was the sounding calls (12AM and 4AM) for prayer from the nearby mosque, plus music playing in the middle of night for hours. Make sure to bring ear plugs. Lastly, the metro station is about a 15 minute walk. This isn't comfortable when the humidity is high and temps are at 106 degrees F. The bell boys and security do not assist with hailing a cab, they tell you to walk to the main street. The hotel does offer free shuttle bus service upon your depart from Dubai to airport but it only runs certain times of the day.
Gateway Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Business amenities include a 24-hour business center and a meeting room. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Gateway Hotel. Parking is available for a fee. This 3-star Dubai hotel is smoke free.
1 building
180 guestrooms or units
5 levels
Deli
Childcare (surcharge)
Terrace on the roof
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site
Coffee shop
1 conference room
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Snack bar/deli
Babysitting or childcare (surcharge)
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Metro station: Al Ghubaiba Station (0.7 km / 0.5 mi)
Parking: Self parking available for a surcharge
Room Amenities
Gateway Hotel offers 180 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Sitting area
In-room dining (24 hours)
Flat-screen television
Satellite channels
Coffee maker
Shower and tub combination
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Bidet
Telephone
Iron and ironing board available
Desk
Blackout drapes
Air conditioning
Wheelchair accessible
Wardrobe or closet
Toothbrush and toothpaste available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Horizon - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ocean - This coffee shop specializes in international cuisine. Open daily.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AED 120.0 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a smoke detector in each accommodation.
Debit cards not accepted
Staffed front desk
Smoke detector
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitization practices of any association
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: AED 10.00 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AED 60.00 for adults and AED 60.00 for children
Rollaway bed fee: AED 120.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
