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Rixos The Palm Hotel & Suites

5.0 star property
5-star beachfront hotel near Souk Madinat Jumeirah

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Photo gallery for Rixos The Palm Hotel & Suites

Grand Suite, 1 Double Bed (Penthouse - Executive) | Terrace/patio
Creator video - submitted by Expedia Travel & Flight
Exterior
Grand Suite, 1 Double Bed (Penthouse - Executive) | Living area
Grand Suite, 1 Double Bed (Penthouse - Executive)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Palm Jumeirah, East Crescent, Dubai, 18652
  • Place, Aquaventure
    ‪13 min drive‬
  • Place, Lost Chambers Aquarium
    ‪17 min drive‬
  • Place, The Pointe
    ‪17 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Double Bed (Penthouse - Executive)

Grand Suite, 1 Double Bed (Penthouse - Executive)

Grand Suite, 1 Double Bed (Penthouse - Executive)

  • Sea view
  • 592 sq m
  • 1 bedroom
  • Sleeps 9
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

  • Sea view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Sea View (Panoramic)

Suite, 2 Double Beds, Sea View (Panoramic)

Suite, 2 Double Beds, Sea View (Panoramic)

  • Sea view
  • 380 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View

  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View

  • Sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 2 Bedrooms

Senior Suite, 2 Bedrooms

Senior Suite, 2 Bedrooms

  • Garden view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

  • Sea view
  • 250 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds

View all photos for Suite, 5 Bedrooms

Suite, 5 Bedrooms

Suite, 5 Bedrooms

  • 400 sq m
  • 5 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for Suite, 4 Bedrooms (Penthouse)

Suite, 4 Bedrooms (Penthouse)

Suite, 4 Bedrooms (Penthouse)

  • Sea view
  • 370 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds

View all photos for Suite, 4 Bedrooms

Suite, 4 Bedrooms

Suite, 4 Bedrooms

  • 370 sq m
  • 3 bedrooms
  • Sleeps 9
  • 4 Double Beds

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down comforters, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

  • Resort view
  • 215 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Room

Premium bedding, down comforters, Select Comfort beds, minibar

Room

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Premium bedding, down comforters, Select Comfort beds, minibar

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

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About the area

Dubai

Beachside getaway.With a stay at this Palm Jumeirah hotel, you'll be within 6 miles (10 km) of Aquaventure and 12 miles (20 km) of Skydive Dubai. Souk Madinat Jumeirah and Wild Wadi Water Park are within 12 miles (20 km).

What's nearby

  • Aquaventure - 13 min drive - 6.0 km
  • Lost Chambers Aquarium - 17 min drive - 6.4 km
  • The Pointe - 17 min drive - 8.3 km
  • Palm Jumeirah Mall - 20 min drive - 10.7 km
  • AURA SKYPOOL Dubai - 21 min drive - 11.0 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 11 min drive
  • Dubai Intl. Airport (DXB) - 49 min drive

Restaurants

  • ‪Club Vista Mare - ‬20 min drive
  • ‪Asia Asia - ‬20 min drive
  • ‪La Maison - ‬9 min walk
  • ‪Ibn Albahr - ‬20 min drive
  • ‪Bebabel - ‬20 min drive

About this property

Rixos The Palm Hotel & Suites

5-star beachfront hotel near Souk Madinat Jumeirah
Some rates at Rixos The Palm Hotel & Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Rixos The Palm Hotel & Suites you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 230 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 682 sq ft of conference space
  • 63 sq m of conference space
  • Built in 2011
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Rixos The Palm Hotel & Suites offers 230 air-conditioned accommodations with minibars and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 40-inch plasma televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas
  • Water skiing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch plasma TV with premium digital channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rixos The Palm Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • New Year's Eve (December 31) Gala Dinner per adult: AED 0
  • New Year's Eve (December 31) Gala Dinner per child: AED 1500 (from 3 to 12 years old)
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Rixos The Palm Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 453 out of 737 reviews
Rating 8 - Good. 184 out of 737 reviews
Rating 6 - Okay. 68 out of 737 reviews
Rating 4 - Poor. 20 out of 737 reviews
Rating 2 - Terrible. 12 out of 737 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic All-Inclusive Stay! Amazing amenities, great food, and exceptional hospitality. The kids club was brilliant also. Dining options were varied and delicious (à la carte restaurants Toro Loco, L’Olivo and Bodrum as well as the buffet on the main restaurant). The staff made us feel truly welcome. A perfect family getaway!
Stayed 7 nights in Oct 2025

10/10 Excellent

Rudolph Barrington Beckford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Unforgettable Stay – 10/10 Across the Board! Our recent stay at Rixos The Palm Dubai was absolutely outstanding from start to finish! Every detail exceeded expectations — the property is stunning, the food is exceptional, and the service is truly world-class. A special shout-out to Diwan, the amazing manager at the steakhouse. His professionalism, warmth, and attention to detail made our dining experience unforgettable. The food was perfection, and his personal touch really elevated the evening. Another huge thank-you to Hazem from guest services — his friendly attitude and willingness to go the extra mile made us feel so well taken care of throughout our stay. And I can’t forget Safy from the photography team. Although there was a scheduling conflict that initially left me a bit frustrated, Safy handled everything with such grace and professionalism. She completely turned the situation around and made the experience enjoyable and memorable — a true testament to top-notch service recovery. Overall, this resort delivers luxury, comfort, and impeccable hospitality in every sense. The team truly goes above and beyond. Rixos The Palm Dubai is a solid 10 out of 10 — highly recommended!
Stayed 5 nights in Oct 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food - Amazing ! Staff - unbelievable ! We had such a good time
Stayed 6 nights in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

prem

Stayed 7 nights in Aug 2025

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! I would say is if you are going just as a couple, there is A LOT of families with kids even in the pool area around the bar and that wasn’t very nice. Also, not much reservations available for the restaurants for dinner. The day we got there we wanted to book and everything was booked out. But besides that, our room was beautiful, the hotel was so clean and the food was good.
Stayed 6 nights in Aug 2025

10/10 Excellent

Arjan

Travelled with partner
Liked: Cleanliness, amenities
Best holiday I’ve ever been on
Stayed 5 nights in Jul 2025

10/10 Excellent

Gloria Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining experience
Stayed 6 nights in Jul 2025

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay - love the sports bar

Another amazing family stay at the Rixos Palm! Huge thanks to Jhonathon at the pool bar, Shanka, who seems to earn a promotion after every visit, and all the wonderful bar staff, restaurant teams, and kids’ club entertainers. The Rixos makes you feel at home from the moment you arrive. Unlike many other "all-inclusives" where you're often told what you can’t have, this place has everything covered, from top notch kids’ entertainment to fancy cocktails and à la carte dining. There's a great buffet for casual meals and super comfortable beds. It may not be the most design-led hotel in Dubai but it makes up for that in service. If you're after great food, fantastic bars, and family-friendly fun, this is the hotel for you.
Stayed 2 nights in Jun 2025

10/10 Excellent

Liam

Stayed 2 nights in May 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing stay! Great customer service and beautiful hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Mikalai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Anna

Stayed 7 nights in Feb 2025

10/10 Excellent

Paula Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bedroom suite was huge. Food in the steak restaurant was amazing
Stayed 5 nights in Jan 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Third visit, this hotel is amazing. Suitable for all ages, the choice and quality of the food is excellent
Stayed 4 nights in Jan 2025

10/10 Excellent

Emma

Stayed 4 nights in Dec 2024

10/10 Excellent

Justyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel,staff very friendly.Got an upgrade from 3 bedrooms to a penthouse,very much appreciated!In a restaurant chefs more than happy to help with my gluten free diet requirements. The only thing was that,it’s time to renovate interiors,fresh wallpaper and a lick of paint would make it perfect.
Stayed 4 nights in Dec 2024

10/10 Excellent

Edward Charles

Travelled with family and small children
Everything about this hotel was first class. The staff are unbelievably attentive. The food in th buffet restaurants was excellent. We had 3 meals in the ala carte restaurants which were all exceptional. Would highly recommend this hotel for anyone looking for great service dining and exceptional staff
Stayed 6 nights in Nov 2024

10/10 Excellent

KENNY OLADIPUPO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Of The Staffs Are.Exceptionally Great With Outstandimg.Customer Service. The Young Ladies At The Cookie Snack Bar At The Lobby Are The Face Of The Resort. They Engage With Every One Passing Bye With Beautiful Small And.Passion For The Best Customer.Experiemce
Stayed 8 nights in Aug 2024

10/10 Excellent

Greig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rixos has it ALL!

There is not enough I can say about Rixos, on The Palm. Exceptional views, fantastic service, excellent accommodation and it has everything you need - pools, the beach, a spa, a full service salon - whatever you need and want, they have it. We were spoilt for choice with the restaurants, each one providing something different and unique. We will be back as a family for our next trip. They have a beautiful kids club and the package is all inclusive. This resort is great value for money.
Stayed 7 nights in Nov 2024

10/10 Excellent

Alan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for super efficient staff great for family’s loads to do and great experience all around will definitely be heading back.
Stayed 11 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay. Treated like with the upmost respect. Any issues or concerns where dealt with straight away.
Stayed 6 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Sep 2024