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Swissôtel Al Murooj Dubai

5.0 star property
Family-friendly 5-star hotel near Dubai Mall

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Photo gallery for Swissôtel Al Murooj Dubai

Courtyard
Property video
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Room service
  • Spa

Explore the area

View in a map
Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, Dubai, United Arab Emirates, 117546
  • Dubai Mall
    ‪4 min walk‬
  • Dubai Aquarium & Underwater Zoo
    ‪6 min walk‬
  • Burj Khalifa
    ‪10 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

2 bedrooms, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

TV

Deluxe Twin Room, 2 Twin Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

2 bedrooms, minibar, in-room safe, individually furnished

Apartment, 3 Bedrooms

8.4 out of 10
Very good
(6 reviews)
  • 200 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Penthouse, Multiple Beds

Penthouse, Multiple Beds

Penthouse, Multiple Beds

  • Sleeps 8
  • 3 Double Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 200 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Apartment, 2 Bedrooms

2 bedrooms, minibar, in-room safe, individually furnished

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 145 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (Duplex)

2 bedrooms, minibar, in-room safe, individually furnished

Apartment, 3 Bedrooms (Duplex)

  • City view
  • Sleeps 8
  • 3 Double Beds

View all photos for Apartment, 2 Bedrooms

TV

Apartment, 2 Bedrooms

  • 145 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Apartments - New Year Gala Dinner

2 bedrooms, minibar, in-room safe, individually furnished

2 Bedroom Apartments - New Year Gala Dinner

  • 145 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

2 bedrooms, minibar, in-room safe, individually furnished

Classic Twin Room, 2 Twin Beds

7.6 out of 10
Good
(16 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Bedroom Apartments - Ramadan Iftar Offer

2 bedrooms, minibar, in-room safe, individually furnished

2 Bedroom Apartments - Ramadan Iftar Offer

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Swiss, Premium Room, 1 King Bed

Swiss, Premium Room, 1 King Bed

Swiss, Premium Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

2 bedrooms, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed

2 bedrooms, minibar, in-room safe, individually furnished

Swiss, Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Twin Room, 2 Twin Beds

2 bedrooms, minibar, in-room safe, individually furnished

Swiss, Executive Twin Room, 2 Twin Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Dubai

DIFC stay.Within a 15-minute walk of this DIFC hotel, you'll find Dubai Mall and Burj Khalifa. BurJuman Mall and Dubai Creek are also within 6 miles (10 km).

What's nearby

  • Dubai Mall - 4 min walk - 0.4 km
  • Dubai Aquarium & Underwater Zoo - 6 min walk - 0.6 km
  • Burj Khalifa - 10 min walk - 0.9 km
  • Dubai Fountain - 13 min walk - 1.2 km
  • Dubai World Trade Centre - 3 min drive - 2.6 km

Getting around

  • Financial Centre Station - 15 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Zenon - ‬9 min walk
  • ‪Melange - ‬8 min walk
  • ‪Caffè Divino - ‬7 min walk
  • ‪Origin 33 - ‬8 min walk

About this property

Swissôtel Al Murooj Dubai

Family-friendly 5-star hotel near Dubai Mall
Swissôtel Al Murooj Dubai offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 7 meeting rooms. A children's pool, a health club, and a hot tub are also featured at the luxury Swissôtel Al Murooj Dubai. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

  • 392 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. A pillow menu is available. This Dubai hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: AED 120 for adults and AED 60 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300 per accommodation, per stay
  • New Year's Day (January 1) Gala Dinner per adult: AED 1130
  • New Year's Day (January 1) Gala Dinner per child: AED 656 (from 5 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodations, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodations. The additional fee charged at the property for 2-bedroom accommodations is AED 20 per night.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AED 120 for adults and AED 60 for children
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Roda Al Murooj Hotel Dubai
Roda Al Murooj Hotel
Roda Al Murooj Dubai
Al Murooj Rotana Dubai
Al Murooj Rotana
Roda Al Murooj
Swissôtel Al Murooj
Swissotel Al Murooj Dubai
Swissôtel Al Murooj Dubai Hotel
Swissôtel Al Murooj Dubai Dubai
Swissôtel Al Murooj Dubai Hotel Dubai

Swissôtel Al Murooj Dubai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1003 reviews
Rating 8 - Good. 247 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ankita

Liked: Cleanliness, amenities, property conditions & facilities
The property is just infront of Dubai mall. And close to most of the places
Stayed 6 nights in Apr 2025

10/10 Excellent

Mario

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
nice property. great staff
Stayed 4 nights in May 2025

2/10 Terrible

Dhanapal

Disliked: Cleanliness, amenities, property conditions & facilities
Very bad maintenance not worth it please dont spoil the name of swiss quality
Stayed 1 night in May 2025

10/10 Excellent

Cleavon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Close to the Dubai Mall
Stayed 1 night in May 2025

10/10 Excellent

Hussein

Stayed 3 nights in May 2025

2/10 Terrible

Annie

Stayed 6 nights in May 2025

10/10 Excellent

Jacqueline

Stayed 7 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms. Walking distance to dubai mall.
Stayed 2 nights in May 2025

8/10 Good

Stephanie

Stayed 3 nights in May 2025

10/10 Excellent

Boggie Agnieszka

Liked: Property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

ansaf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. They have excellent breakfast included in the rate. There are surveillance cameras everywhere which provide good security. Things the hotel can improve on included 1. Provide quite time in the early hours. There is an ongoing costruction and noise every morning 2. They close the balcony around the pool around 10PM. Would be nice if they kept it open little longer.
Stayed 5 nights in May 2025

8/10 Good

Sheffali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located within walking distance from Burj Khalifa and Dubai Mall, making it a convenient option. The hotel has good service and helpful staff. The key card was not working properly so our lights kept getting switched off but other than that the stay was nice.
Stayed 5 nights in May 2025

10/10 Excellent

Nisha

Liked: Cleanliness, property conditions & facilities
Brilliant staff and beautiful place
Stayed 5 nights in May 2025

10/10 Excellent

lovepreet

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and affordable place to stay if u want to exlore dubai downtown.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
If you want to walk to Dubai Mall it will take you 15mins just to cross the road, the traffic is mental.
Stayed 4 nights in May 2025

6/10 Okay

Razwan

Business traveller
Liked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Balveer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Service and Hospitality – A Truly Memorable Stay! I recently stayed at Swissôtel Al Murooj Dubai, and I can honestly say it was one of the best hotel experiences I’ve had in Dubai. From start to finish, the service was absolutely top-notch. The reception team were incredible—so friendly, professional, and helpful. They made the check-in process quick and easy, and were always available to assist with anything I needed throughout my stay. It really set the tone for what turned out to be a fantastic visit. I also want to give a big shoutout to the pool attendants, who were consistently attentive and courteous. Whether it was bringing fresh towels, helping find a great spot by the pool, or simply offering a warm smile, their service was flawless. And of course, I can’t forget the room cleaning staff. Every day I returned to a beautifully cleaned and organized room. The attention to detail was impressive, and it truly added to the comfort and luxury of the stay. This hotel exceeded all expectations—not just because of its excellent location and amenities, but because of the amazing staff who genuinely care about the guest experience. I highly recommend Swissôtel Al Murooj to anyone visiting Dubai. I’ll definitely be returning!
Stayed 3 nights in Apr 2025

10/10 Excellent

marioye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing that stood out about this hotel if nothing else was the customer service I cannot rate this hotel any higher than I’ve rated them if I’m able to rate them 100 I would. From check-in to check out, the entire staff went above and beyond to help make our trip memorable. Rupa at the front desk was helpful in giving us tips on where to go and what to do. the 2 managers at the front desk, I don’t remember either names, but they were also beyond helpful. I know the hotel is going through some renovations and I look forward to return soon . Thank you all for making this a wonderful vacation.
Stayed 6 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Eldiiar

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, room, staff, everything! They had a breakfast buffet each morning, and although it was good, it was a little chaotic. Perhaps a better way to direct a line around it, especially for the omelette station would help with people cutting or shoving themselves in front of others would help. Otherwise we loved and enjoyed everything else!
Stayed 3 nights in Apr 2025

2/10 Terrible

husnain

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 4 nights there they were doing construction on the upper floor from morning 7am to until idk when because I would leave my room at 11am. I wouldn’t sleep all night or the morning because they have club and people raving there car so loud. Also the room service was bad. Complained 3-4 time all they had to offer was free ride to airport.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Perfect Stay

My stay was amazing! My room was gorgeous and clean. I loved the fish tank in the hotel lobby too! The staff was amazing! Ahmed, the hotel manager, made sure everything was perfect! Michael made sure there was a shuttle waiting for us at the airport. The drivers were all professional and nice. The hotel was in walking distance to everything! The surrounding area was safe and the hotel staff made sure we had sure we had proper directions to sites and car arrangements for sites that were far away. Make sure you attend seafood night at the hotel. The food was incredible! Also, the Coco lounge on site was incredible too. Claire, the hostess was so nice. The food was great too. The aesthetics were perfect.
Stayed 2 nights in Apr 2025

10/10 Excellent

Boye Gustavsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2025

4/10 Poor

Vidhi

Travelled with family
Liked: Staff & service
We booked a room with 2 beds but they said they messed up booking and gave us a room with single bed. There was construction somewhere around hotel that started at 8am daily and it got very loud and we couldn’t sleep . We requested to move to a higher floor but once again got the same reply that no room is available.
Stayed 6 nights in Apr 2025