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The Canvas Dubai - MGallery Hotel Collection

5.0 star property
Family-friendly 5-star hotel near La Mer North Beach

Choose dates to view prices

Photo gallery for The Canvas Dubai - MGallery Hotel Collection

Outdoor pool, open 8 AM to 7 PM, pool umbrellas, sun loungers
Reception
Lobby sitting area
Exterior
Reception

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
23, Kuwait Street, Port Rashid, Dubai, Dubai, 116656
  • Dubai Cruise Terminal
    ‪11 min walk‬
  • BurJuman Mall
    ‪3 min drive‬
  • Gold Souk
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪8 min drive‬

Room options

View all photos for Junior Suite with 1 King Size Bed

Junior Suite with 1 King Size Bed

Junior Suite with 1 King Size Bed

7.0 out of 10
Good
(2 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Presidential Suite, Multiple Beds, Club Lounge Access (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, Multiple Beds, Club Lounge Access (High Floor)

  • 129 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed (High Floor)

  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Dubai

Bur Dubai stay.Your stay at this Bur Dubai hotel places you within 2 miles (3 km) of Dubai Museum and BurJuman Mall. Dubai Creek and Gold Souk are also within 2 miles (3 km).

What's nearby

  • Dubai Cruise Terminal - 11 min walk - 0.9 km
  • Dubai Museum - 19 min walk - 1.7 km
  • BurJuman Mall - 3 min drive - 1.8 km
  • Gold Souk - 3 min drive - 3.3 km
  • Burj Khalifa - 7 min drive - 7.2 km

Getting around

  • Al Ghubaiba Station - 16 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Al Shorafa - ‬2 min walk
  • ‪مطعم جازيبو - ‬7 min walk
  • ‪Candle Light Restaurant - ‬6 min walk
  • ‪Rolla Residence Dubai - ‬5 min walk
  • ‪Indian Coffee House Dubai - ‬4 min walk

About this property

The Canvas Dubai - MGallery Hotel Collection

Family-friendly 5-star hotel near La Mer North Beach
The Canvas Dubai - MGallery Hotel Collection offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. Spa services, a terrace, and a complimentary children's club are also featured at the luxury The Canvas Dubai - MGallery Hotel Collection. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 164 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
The Canvas Dubai - MGallery Hotel Collection offers 164 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Malay, Russian, Thai, Urdu

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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: AED 80 for adults and AED 60 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Free children's club
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: AED 250
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AED 450
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Canvas Dubai - MGallery Hotel Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 157.5 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AED 80 for adults and AED 60 for children
  • Early check-in fee: AED 250 (subject to availability)
  • Late check-out fee: AED 450 (subject to availability)
  • Rollaway bed fee: AED 157.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 8 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Melia
Canvas Hotel Dubai MGallery Sofitel
Melia Hotel Dubai
Canvas Hotel MGallery Sofitel
Canvas Dubai MGallery Sofitel
Canvas MGallery Sofitel
The Canvas Hotel Dubai MGallery
The Canvas Dubai - MGallery Hotel Collection Hotel
The Canvas Dubai - MGallery Hotel Collection Dubai
The Canvas Dubai - MGallery Hotel Collection Hotel Dubai

The Canvas Dubai - MGallery Hotel Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 442 out of 1004 reviews
Rating 8 - Good. 287 out of 1004 reviews
Rating 6 - Okay. 101 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 96 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Never staying here
Stayed 3 nights in Apr 2025

8/10 Good

Vijay

Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Suhaa, Kigali

Disliked: Cleanliness
Stayed 6 nights in Mar 2025

8/10 Good

Peter

Liked: Property conditions & facilities, room comfort

A very pleasant hotel with high staff friendliness

Very good stay - hotel standards very high - staff extremely pleasant at all levels - greeted everyday with a smile at breakfast in the restuarant by Kusum who was very busy and efficient in her work ! Thank you Kusum Unfortunately the pool was out of action during my stay - but the view from the roof pool area was excellent ! Food was good and my only complaint is that the evening meal seating arrangements were not well organised, and that this felt need of improvement ! The distance from the Metro was about 20 minute walk but cheap cost taxis would be a good alternative.
Stayed 4 nights in Mar 2025

10/10 Excellent

Upi

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

SARABJIT, Bedford

Stayed 7 nights in Feb 2025

10/10 Excellent

Akbar

Stayed 10 nights in Feb 2025

8/10 Good

Teia

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in good condition except a foul smell in the room.
Stayed 1 night in Feb 2025

6/10 Okay

nooruddin

Business traveller
Stayed 2 nights in Feb 2025

10/10 Excellent

Liisa Elina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

The hotel was amazing. Lovely pool area. Hotel staff were really friendly and helpful. The location is a bit far from the metro station but taxis were really cheap.
Stayed 8 nights in Feb 2025

8/10 Good

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Fathi

Stayed 2 nights in Jan 2025

10/10 Excellent

Amirah Binti

Stayed 1 night in Jan 2025

2/10 Terrible

Warsame

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst 5star hotels I ever seen. Bad food. Bad room. Bad staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

FRANCESCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost stuff in room 723

The location were perfect.....but isent an email bcs my son forgot a bravialet and neakless, and i haven't got any feedback yet.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mahomed safir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay next time

Perfect staying at canvas room were very clean staff at check-in very helpful
Stayed 1 night in Dec 2024

2/10 Terrible

Sheny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible horrible breakfast - same menu everyday except for Indian section which also did not taste good. Our bedroom toilet was also getting clogged & flooding out but no one came in time to fix it, lived in a dirty bathroom for 3 days. The room service also did not clean the rooms properly, just made the bed & changed towels - nothing else. Bad experience overall, definitely not worth paying the price of a 4 star
Stayed 7 nights in Dec 2024

2/10 Terrible

Kambiz, Evere Brussels

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not a five star ***** only 3*** Overall Aesthetics 1/10 Attention to detail 1/10 Amenities 1/10 Considerate and quality 1/10 Housekeeping 7/10 Members of the kitchen 5/10 Swimming pool --> disastrous 1/10 Life Guards: 9/10 Fitness 0/10 Managers 1/10 Personalised services 0/10 Room services 1/10 No consistency! Room quality 3/10 Dining experience 2/10 No quality of service Honorable gentleman Mr. Maher 🇪🇬 General manager 10/10 He was trained to carefully anticipate; attentive, courteous, intuitive and pleased to delight guests -- but He was the only one! He was absolutely alone in the system!!!!
Stayed 15 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ar Rajalakshmi

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

ENRICO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

John Federico

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Inconvenient, dirty and expensive.
Stayed 6 nights in Nov 2024

10/10 Excellent

Tommi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great place to stay near at cruise port! Special thanks for Kusum about super kind service :)
Stayed 3 nights in Nov 2024

2/10 Terrible

John

Stayed 1 night in Oct 2024