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Hetland Hall Hotel

4.0 star property
Enjoy free buffet breakfast at this 4-star Dumfries hotel

Choose dates to view prices

Photo gallery for Hetland Hall Hotel

Exterior
Solway Suite | Bathroom
Deluxe Family Room
Solway Suite
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Hetland Hall Hotel, Dumfries, Scotland, DG1 4JX
  • Dino Park
    ‪4 min walk‬
  • Caerlaverock Wetland Centre
  • Caerlaverock Castle
    ‪16 min drive‬
  • Carlisle (CAX)
    ‪42 min drive‬

Room options

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

10.0 out of 10
Exceptional
(12 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room

Superior Double/ Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Penthouse

Penthouse

Penthouse

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double/ Twin Room

Classic Double/ Twin Room

Classic Double/ Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Solway Suite

Solway Suite

Solway Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Eden Suite

Eden Suite

Eden Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double/ Twin Room

Superior Double/ Twin Room

Superior Double/ Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Dumfries

Dumfries retreat .A stay at this hotel places you within half a mile (1 km) of Dino Park and 6 miles (10 km) of Ruthwell Cross. Also within 9 miles (15 km) are Dryfesdale Lodge Visitor Centre and Lochmaben Castle.

What's nearby

  • Dino Park - 4 min walk - 0.4 km
  • Ruthwell Cross - 5 min drive - 6.9 km
  • Dalscone Farm Fun - 11 min drive - 15.3 km
  • Dumfries Ice Bowl - 14 min drive - 19.2 km
  • Caerlaverock Castle - 16 min drive - 20.8 km

Getting around

  • Annan Station - 9 min drive
  • Carlisle (CAX) - 35 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪Drummuir Farm - ‬5 min drive
  • ‪Solway Gate - ‬8 min drive
  • ‪Morango, Annan - ‬8 min drive
  • ‪Crichton Central - ‬10 min drive

About this property

Hetland Hall Hotel

Enjoy free buffet breakfast at this 4-star Dumfries hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Hetland Hall Hotel also features a terrace, a garden, and a picnic area. Free self parking is available.

This 4-star Dumfries hotel is smoke free.

  • 30 guestrooms or units
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hetland Hall Hotel offers 30 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Dumfries hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
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4.8 out of 5, Exceptional, 145 reviews
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Property amenities

Family friendly

  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hetland Hall Hotel Dumfries
Hetland Hall Dumfries
Hetland Hall
Hetland Hall Hotel Hotel
Hetland Hall Hotel Dumfries
Hetland Hall Hotel Hotel Dumfries

Hetland Hall Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 342 out of 451 reviews
Rating 8 - Good. 76 out of 451 reviews
Rating 6 - Okay. 23 out of 451 reviews
Rating 4 - Poor. 6 out of 451 reviews
Rating 2 - Terrible. 4 out of 451 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

VICKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

Beautiful hotel with lovely grounds and stylish interiors. Very well maintained and the staff were fantastic. The food was even better than expected, great menu choices too. We were lucky to be upgraded to a honeymoon suite which was stunning and a nice surprise.
Stayed 1 night in Jun 2025

10/10 Excellent

Lesley

Travelled with partner
Staff were friendly service was great very attentive to everyone
Stayed 1 night in Jun 2025

8/10 Good

Sheila

We loved our stay at Hetland Hall . The staff are very friendly and polite . The only drawback was the view from our room , unfortunately we had a small wall in front of the window.We were on the second floor and the wall spoiled it for us . We would go back but would want to avoid that room
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value and quality

Amazing place I was really impressed with the quality of the room and the food. To be fair I was not expecting such a quality stay for the price as I used both Travelodge and premier inn most weeks and and they charge far more for less quality
Stayed 1 night in Jun 2025

2/10 Terrible

Chris

Business traveller
Disliked: Amenities, property conditions & facilities
Too late for dinner too early for breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed our stay. Fabulous room. Lovely hotel inside (could use a bit of TLC on outside, but I'm sure the group will sort this). We didn't have lunch/dinner, but enjoyed a lovely meal at a private function and very much enjoyed our breakfasts over two days. The staff were very helpful whenever we asked for anything. My wife remarked on how clean the place was (dust free was the term she used). Lovely grounds and far enough away from busy road to be quiet. All in all, very enjoyable stay and would stay there again when I'm in the area.
Stayed 2 nights in Jun 2025

6/10 Okay

Julie, Flagstaff

Travelled with family, Travelled with group
While staying at the hotel, a medication went missing- my chemotherapy drug. I shared this with the manager but there was no resolution.
Stayed 3 nights in May 2025

10/10 Excellent

Denise

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed a couple of times on business now, I can’t fault it, excellent rooms and even better food. Way better than your standard hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

All clean and nice in the room, staff were pleasant
Stayed 1 night in May 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, clean, spacious, attentive staff and excellent menu!
Stayed 1 night in May 2025

2/10 Terrible

James

Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and food.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent and what was particularly helpful is how the menu is set out, e.g. a separate page setting out all the gluten free items.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Great hotel! Very nice room that was well decorated and clean. The Hotel and grounds were well maintained. The staff were friendly and helpful. The restaurant food was very good. Definitely on my list for another stay.
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Alastair

Stayed 1 night in May 2025

6/10 Okay

Andrew

Travelled with family
Disliked: Staff & service
Not asked if we had stayed before not told the breakfast protocol Evening meal not given menus or plates taken away the staff were too involved setting up for a wedding
Stayed 1 night in May 2025

8/10 Good

R J

Lovely building but average stay

Nice hotel, but not top class. Would have been nice to have water in the bedrooms (even tap water would be fine). Somewhere to put your suitcase would also be helpful. Food was average
Stayed 1 night in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot to stop on our way to the ferry. Rooms were huge and really comfy and breakfast was amazing. Could do with a little attention to inroom facilities as coffee/sugar etc wasn’t topped up before arrival and TV remote didn’t work properly but didn’t spoil our stay. Would definitely stay again and recommend
Stayed 1 night in May 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be a winner

Hetland Hall is an impressive building located in beautiful grounds. Check in was extremely welcoming and this was symptomatic of service throughout our stay. Our room was large, clean and comfortable. The decor is, though, a little bling for my taste . I was disappointed that the Netflix button on the TV remote did not in fact result in bringing up Netflix! That said everything else in the room worked. The bathroom was spotless and the watering can shower was fantastic (although no shelving for washbag etc). The main factor that disappointed was the food offering - both at dinner and breakfast. Same issue with each - portion size was very meagre and at breakfast the scrambled eggs and black pudding (as well as being very meagre) were massively overdone to the point of being inedible. They also got my breakfast order wrong. No checked at dinner or breakfast of everything was ok. If the hotel can sort out portion size and cooking then it's going to be a winner.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely night away

Really good sized family room with comfortable beds. Lovely decor. Staff were really helpful and attentive and the food was lovely.
Stayed 1 night in Apr 2025