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Holiday Inn Dumfries by IHG

3.0 star property
3-star hotel perfect for exploring Dumfries

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Photo gallery for Holiday Inn Dumfries by IHG

Exterior
Breakfast, lunch, dinner served; local cuisine
Property amenity
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, Scotland, DG1 4UQ
  • Place, Moat Brae National Centre for Children's Literature
    ‪3 min drive‬
  • Place, Robert Burns Centre
    ‪3 min drive‬
  • Place, Old Bridge House
    ‪3 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the area

Dumfries

City center stay.Within 2 miles (3 km) of this Dumfries hotel, you'll find Burns' mausoleum and Dumfries Museum. Devorgilla Bridge and Old Bridge House are also within 2 miles (3 km).

What's nearby

  • Dumfries Ice Bowl - 4 min drive - 3.1 km
  • Dumfries and Galloway Golf Club - 4 min drive - 2.7 km
  • Dalscone Farm Fun - 5 min drive - 4.6 km
  • Dumfries and Galloway Aviation Museum - 8 min drive - 6.9 km
  • Mabie Forest Park - 10 min drive - 7.9 km

Getting around

  • Dumfries Station - 9 min drive

Restaurants

  • ‪The Hitching Post - ‬4 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪The Globe Inn - ‬3 min drive
  • ‪Domino's Pizza - ‬3 min drive
  • ‪The Frothy Bike Co - ‬3 min drive

About this property

Holiday Inn Dumfries by IHG

3-star hotel perfect for exploring Dumfries
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Dumfries by IHG. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Dumfries hotel is smoke free.

  • 71 guestrooms or units
  • 3 levels
  • 2 buildings
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2006
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Dumfries by IHG offers 71 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 33-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Dumfries hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Hetland Hall Hotel
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 473 reviews
The price is CA $153
CA $184 total
includes taxes & fees
Nov 27 - Nov 28
Hetland Hall Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 33-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Barclaycard, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Holiday Inn Dumfries Hotel
Holiday Inn Dumfries
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland

Reviews

Holiday Inn Dumfries by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 281 out of 595 reviews
Rating 8 - Good. 212 out of 595 reviews
Rating 6 - Okay. 63 out of 595 reviews
Rating 4 - Poor. 21 out of 595 reviews
Rating 2 - Terrible. 18 out of 595 reviews

Reviews

8/10 Good

Carmel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

courtney

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This property was absolutely perfect for our reqirements. Only a couple things that could have been better but werent in anyway the hotels fault - the lift was out if order and there was paint work being done, this made things slightly difficult with a toddler. Also the staff were amazing! We managed to leave behind a beloved teddy, and the staff are willing to hold onto it until we can get back there from our trip. Wonderful stay
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great grounds
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, clean and helpful staff
Stayed 1 night in Aug 2025

6/10 Okay

JOHN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lift not working. Rooms hot, no air conditioning. A small fan was in the cupboard but I was not aware of it until the morning. Bad night's sleep. Difficulty getting room key cards to work. Problem with billing. I had prepaid 2 rooms but had to pay for one room in check in as it was claimed only one room was paid for. How can this be when 2 rooms were reserved? Was told this morning that it has been fixed. I hope so, I will check my bank statement later. Shame, we have stayed here before and enjoyed it.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Wifi connectivity

One night business stay with no internet access. EE 5G - (not the hotels fault) was very poor, so thought the hotel free wi-fi would make up for this. Unfortunately this was as bad with the signal skipping in and out every 15-30 seconds. I brought this to the attention of the hotel clerk on the desk, who gave me the staff network password. This was the same. I was therefore unable to work or communicate from my room. (GF Room 5) I suggested that the router should be re-booted, but not sure if this happened as nothing changed re. internet access during my stay. I wouldn't stay here again on this basis. Food in the restaurant was ok, breakfast was good
Stayed 1 night in Jul 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lam Yan

Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in ensuring we got a dog friendly room. The grounds are beautiful and parkrun starts at the back door.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaden

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for our Dumfries overnight - the restaurant on site was good and the staff were all very friendly. Lots of free parking available and in a nice area to take a walk after dinner.
Stayed 1 night in Jul 2025

10/10 Excellent

john

Stayed 1 night in Jun 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Exceptional location, very quiet surroundings. Clearly did not have enough staff in the evening. For a long time in the evening there was one person doing the bar with several customers and having to waiter on about 10 tables
Stayed 1 night in May 2025

10/10 Excellent

Simon

Travelled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

vandan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booking executive suit for 2 adults 1 kid as executive suit had seperate bed. But 2nd bed was sofa bed with slim mattress. It was not comfortable to sleep as matress was very thin and hardly protecting back from hurting due to bed's rods.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stay

Thoroughly enjoyed our stay.Check in was quick and friendly.Room was excellent. Breakfast was first class.John was very helpful.
Stayed 1 night in Mar 2025

8/10 Good

Jim

Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Tim

Business traveller
Liked: Cleanliness, property conditions & facilities

An okay hotel with noisy air-conditioning

Hotel on the whole was nice but the air-conditioning unit was so noisy I had to shut it down. The staff all did their job, but there wasn’t a very welcoming feel and there appear to be an issue between the staff and managerin the restaurant.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Very nice place. Bit out of town, slightly too far to walk. Rooms are modern, old part of the Hotel is meeting rooms and bar area. Only issue was the Aircon, which set at low setting didn't really make any difference to the temp. Might have been bust I suppose. Shower fab though and breakfast was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

john

Perfect stay at this lovely hotel

Absolutely wonderful stay at Holiday Inn Dumfries. The hotel was perfect in every way from the room to the friendliness and helpfulness of all the staff. I cannot fault anything about our stay so thank you so much.
Stayed 2 nights in Mar 2025