4/10 Poor
Andrew
Aug 21, 2025
Checked in in the evening and staff were helpful.
Room was basic, which was expected. I did seem to have a problem with my key, but the bar and reception staff were really helpful to resolve. The Aircon in the room seemed to only produce heat (minimum temp 22 degrees Celsius), which made the room very stuffy. Opening the window was the only way to cool the room, but being close to a busy dual carriageway, road noise was then a bit load.
At breakfast, there was only 1 staff member around for serving people, who definitely didn't want to be there and customers seemed to be a massive inconvenience for her. There were items unavailable and the breakfast overall just seemed to have a hostile and negative atmosphere.
Avocado on toast with eggs was nice, the pancakes were a rip off (3 measly small pancakes with some mushed frozen berry thing on them).
Overall, room and breakfast was a bit expensive for what it was, we did sleep okay, but breakfast was a huge let down, and worse still, I saw that we could have got a significant discount on breakfast if we'd have booked it with the room, which was not an option on Expedia.
Andrew
Stayed 2 nights in Aug 2025
