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Mercure Hotel Düsseldorf Neuss

Property class: 4
Enjoy the free WiFi at this 4-star Neuss hotel

Choose dates to view prices

Photo gallery for Mercure Hotel Düsseldorf Neuss

A cozy restaurant with wooden tables and chairs, a bar area, and a 'Welcome' sign.
A modern hotel lobby with seating areas, large windows, and a painting on the wall.
A modern lounge area with a sofa, ottoman, and a bookshelf filled with books.
An outdoor patio area with wooden tables and chairs, green cushions, and umbrellas providing shade.
A hotel room with a large bed, two bedside tables, and wall-mounted lamps.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Am Goldberg - Am Derikumer Hof 1, Neuss, NW, 41469
  • Place, Hummelbachaue
    ‪19 min walk‬
  • Place, Battle Kart Düsseldorf-Neuss
    ‪3 min drive‬
  • Place, Messe Düsseldorf
    ‪24 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪29 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, two bedside tables, and wall-mounted lamps.

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Multiple Beds

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, Multiple Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About the area

Neuss

In Neuss .Within 2 miles (3 km) of this Neuss hotel, you'll find Battle Kart Düsseldorf-Neuss and Rhine. Also, St. Quirinus Neuss is within 3 miles (5 km) and Port of Neuss is within 6 miles (10 km).

What's nearby

  • Hummelbachaue - 19 min walk - 1.7 km
  • Battle Kart Düsseldorf-Neuss - 3 min drive - 3.7 km
  • Merkur Spiel-Arena - 24 min drive - 31.0 km
  • Messe Düsseldorf - 24 min drive - 31.3 km
  • Cologne Cathedral - 33 min drive - 42.1 km

Getting around

  • Neuss Holzheim Station - 7 min drive
  • Norf S-Bahn - 10 min walk
  • Düsseldorf Intl. Airport (DUS) - 28 min drive

Restaurants

  • ‪Haus des Döners - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Delphi Grill & Pizzeria - ‬3 min drive
  • ‪My Lan - ‬6 min drive
  • ‪Kijji Mediator - ‬12 min drive

About this property

Mercure Hotel Düsseldorf Neuss

Enjoy the free WiFi at this 4-star Neuss hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3789 square feet (352 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Mercure Hotel Düsseldorf Neuss. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Neuss hotel.

  • 115 guestrooms or units
  • 5 levels
  • 3789 sq ft of conference space
  • 352 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mercure Hotel Düsseldorf Neuss offers 115 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Covered self parking on site (EUR 6 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during July, August, September, and October:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day, plus a deposit of EUR 10 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 6 per day (in/out privileges)
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Neuss
Accor Duesseldorf Neuss
Mercure Hotel Düsseldorf Neuss
Mercure Düsseldorf Neuss
Mercure Dusseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel
Mercure Hotel Düsseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel Neuss

Frequently asked questions

How close is Mercure Hotel Düsseldorf Neuss to the airport?

Mercure Hotel Düsseldorf Neuss is 19.1 mi (28-min drive) away from the Düsseldorf Intl. Airport (DUS) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Hotel Düsseldorf Neuss?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf Neuss on Nov 8, 2026 start from CA $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hotel Düsseldorf Neuss have an airport shuttle?

Airport shuttle services are not available at Mercure Hotel Düsseldorf Neuss.

How close is Mercure Hotel Düsseldorf Neuss to the beach?

This hotel is 11 mi (18-min drive) from Strabeach.

Does Mercure Hotel Düsseldorf Neuss offer free breakfast?

Free breakfast isn’t provided at Mercure Hotel Düsseldorf Neuss, but buffet breakfast is offered for a fee of EUR 18 per person. It's available on weekdays from 6:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Mercure Hotel Düsseldorf Neuss?

No, there is no casino at this hotel.

What time is check-in at Mercure Hotel Düsseldorf Neuss?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Mercure Hotel Düsseldorf Neuss?

Free parking is not available at this hotel. Self parking is available for EUR 6 per day.

Does Mercure Hotel Düsseldorf Neuss have a pool?

Mercure Hotel Düsseldorf Neuss does not have a pool.

Does Mercure Hotel Düsseldorf Neuss have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Hotel Düsseldorf Neuss have a spa?

There are no spa services available at this hotel.

How close is Mercure Hotel Düsseldorf Neuss to downtown Neuss?

Mercure Hotel Düsseldorf Neuss is 0.2 mi away from Erfttal.

Mercure Hotel Düsseldorf Neuss Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 131 out of 531 reviews
Rating 8 - Good. 241 out of 531 reviews
Rating 6 - Okay. 104 out of 531 reviews
Rating 4 - Poor. 37 out of 531 reviews
Rating 2 - Terrible. 18 out of 531 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Ideal 2 nights for our needs.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay with lovey breakfast.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
it is an excellent option for staying near dusseldorf at a better rate excellent breakfast and room confort
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Hotel in a cute residential area with a park and supermarket nearby
Stayed 5 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location seems quiet but only a 10 minute walk to Norf station and then direct to Dusseldorf or Cologne in 30 mins. Clean hotel and quiet too.
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. There was no refrigerator iron in the room, but the staff was very accommodating.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good !!!!

It was good !!!!
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness
Good
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Staff & service
Water are not reprenish daily, Even after request. Breakfast is good with many varieties. Staff on floor is friendly.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Price quallity combination
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Property good,swimming pool not in use.Rooms would benefit from air conditioning.Bar & restaurant seldom open and little else around.
Stayed 3 nights in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Helt greit overnattingshotell
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Alles total abgelebt, Haare im Bett und im Bad. Flecken an den Wänden und auf dwm Boden. keine Klima. Fenster nicht besonders schalldicht. musste das Zimmer wechseln. das zweite Zimmer war etwas sauberer, aber trotzdem kaum zumutbar.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Saubere Zimmer, freundliches Personal und reichhaltige Auswahl beim Frühstück. Tiefgaragenparkplätze für große Autos teilweise etwas eng. Internet / WLAN-Verbindung könnte zudem besser sein.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauberes Zimmer Ladestation etwas teuer
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Die Betten waren sehr hart, wir hatten nur eine Flasche Wasser 0,5l für 2 Nächte
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Gut
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Struttura datata
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wände bemalen Fensterdecken Farbe blättert ab wenn überhaupt 2 sterne.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Fas Personal war sehr freundlich und das Zimmer sauber. Parkplätze gab es auch genug und es gibt auch eine Tiefgarage. Über Das Frühstück kann ich nichts berichten weil ich bei einem Freund gefrühstückt habe. Insgesamt war es ein schöner Aufenthalt im Hotel.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Zimmer sind gut, Frühstück ist reichhaltig und gut, sehr freundlicher Personal das Hotel müsste außen und der Fahrstuhl renoviert werden. Preis Leistung ist sehr gut
Stayed 1 night in Aug 2025