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Kaiserstrasse 20, Düsseldorf, NW, 40479
  • Popular LocationKonigsallee12 min walk
  • Popular LocationRhine Promenade15 min walk
  • Popular LocationDüsseldorf Christmas Market16 min walk
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)11 min drive

Room options

Deluxe Double Room

  • 15 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Studio, Balcony

  • 19 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio, Balcony

  • 21 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Deluxe Single Room

  • 11 sq m
  • Studio
  • Sleeps 1
  • 1 Large Twin Bed

Studio

  • 14 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Single Room

  • 10 sq m
  • Studio
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Studio

  • 19 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Düsseldorf

City center stay.Within a 15-minute walk of this Stadtbezirke 01 aparthotel, you'll find Konigsallee and Rhine Promenade. Hofgarten and Museum Kunstpalast are also within half a mile (1 km).

What's nearby

  • Konigsallee - 12 min walk
  • Rhine Promenade - 15 min walk
  • Düsseldorf Christmas Market - 16 min walk
  • Duesseldorf City Hall - 17 min walk
  • Messe Düsseldorf - 6 min drive

Getting around

  • Nordstrasse U-Bahn - 2 min walk
  • Düsseldorf Volksgarten Station - 5 min drive
  • Düsseldorf Intl. Airport (DUS) - 12 min drive

Restaurants

  • Himmel & Ähd - 5 min walk
  • Da Nando - 7 min walk
  • Hitchcoq - 4 min walk
  • Café Florian - 5 min walk
  • The Bull Steak Expert GmbH - 6 min walk

About this property

Entire place

numa | Artol Rooms & Apartments

3-star aparthotel near Messe Düsseldorf
Numa | Artol Rooms & Apartments offers its guests laundry facilities, dry cleaning/laundry services, and express check-in. Public spaces have free WiFi. Numa | Artol Rooms & Apartments also features express check-out, a front-desk safe, and an elevator.

This 3-star Düsseldorf aparthotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 6 levels
  • Built in 1951
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Numa | Artol Rooms & Apartments offers 66 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 43-inch Smart televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, German

Property amenities

Internet

  • Free WiFi

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • To-go breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 19 for adults and EUR 19 for children

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Eco-friendly toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch Smart TV with digital service

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Virtual front desk
  • Free bottled water

Location highlights

  • Near the boardwalk/promenade
  • Near the airport
  • Near a metro station
  • In the city center

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 66 rooms
  • 6 floors
  • 1 building
  • Built in 1951
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 19 for adults and EUR 19 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Düsseldorf Excelsior
Düsseldorf Hotel Excelsior
Excelsior Düsseldorf
Excelsior Düsseldorf Duesseldorf
Excelsior Düsseldorf Hotel
Excelsior Hotel Düsseldorf
Hotel Düsseldorf Excelsior
Hotel Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf
Hotel Excelsior Düsseldorf
Novum Hotel Excelsior Düsseldorf Düsseldorf
Novum Excelsior Düsseldorf Düsseldorf
Novum Excelsior Düsseldorf
Hotel Novum Hotel Excelsior Düsseldorf Düsseldorf
Düsseldorf Novum Hotel Excelsior Düsseldorf Hotel
Hotel Novum Hotel Excelsior Düsseldorf
Hotel Excelsior Düsseldorf

numa | Artol Rooms & Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 159 out of 547 reviews" "
Rating 8 - Good. 253 out of 547 reviews" "
Rating 6 - Okay. 90 out of 547 reviews" "
Rating 4 - Poor. 32 out of 547 reviews" "
Rating 2 - Terrible. 13 out of 547 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Stayed 1 night in Jul 2023

10/10 Excellent

F.L Rodrigues

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

8/10 Good

JOHN

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Wesley, Ann Arbor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good price x benefit balance. Excellent location, nearby parking lots and train station, also located to a very nice neighborhood with night life. Good for families also.

8/10 Good

Tirso

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

V.K.

Stayed 1 night in Sep 2022

8/10 Good

Azi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Marilyn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible EXperience
My Stay was horrible . Check in too way too much time . I paid around 700 dollars for a scam of a place, The menu for the breakfast did not reflect actuality , no AC. No net on the windows in case you want to open them .Customer service was not very helpful either . If you are looking for a do it yourself overpriced hotel , book this place , Your room is never cleaned and you have to get all your amenities by yourself. No front desk the lobby looks like it's in construction
Stayed 2 nights in May 2022

4/10 Poor

Verified traveller

Business traveller, Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Wrong selection
No turndown service, beds were uncomfortable, the location was not optimal. Check-in service is a bit of a hassle.
Stayed 4 nights in Oct 2021