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The Grand Hotel Eastbourne

5.0 star property
5-star beachfront hotel near South Downs National Park

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Photo gallery for The Grand Hotel Eastbourne

On the beach
Reception
Terrace/patio
2 restaurants, breakfast served
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
King Edwards Parade, Eastbourne, England, BN21 4EQ
  • Congress Theatre
    ‪5 min walk‬
  • Devonshire Park Lawn Tennis Club
    ‪8 min walk‬
  • Eastbourne Pier
    ‪13 min walk‬

Room options

View all photos for Classic Superior Room

Classic Superior Room

Classic Superior Room

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room - Side Sea View

Classic Room - Side Sea View

Classic Room - Side Sea View

9.6 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Classic Seaview Room

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Classic Seaview Room

7.6 out of 10
Good
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Side Sea View

Junior Suite Side Sea View

Junior Suite Side Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse (Penthouse)

Penthouse (Penthouse)

Penthouse (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

7.0 out of 10
Good
(2 reviews)
  • 81 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.6 out of 10
Excellent
(10 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Inland Room

Superior Inland Room

Superior Inland Room

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Eastbourne

On the beach.Your stay at this hotel will put you steps from Western Lawns and a 5-minute walk from Eastbourne Beach. Congress Theatre and Towner Art Gallery are also within half a mile (1 km).

What's nearby

  • Eastbourne Beach - 1 min walk - 0.2 km
  • Congress Theatre - 5 min walk - 0.4 km
  • Eastbourne Bandstand - 7 min walk - 0.6 km
  • Devonshire Park Lawn Tennis Club - 8 min walk - 0.7 km
  • Eastbourne Pier - 13 min walk - 1.1 km

Getting around

  • Eastbourne Station - 15 min walk
  • Gatwick Airport (LGW) - 74 min drive

Restaurants

  • ‪Cornfield Garage - ‬12 min walk
  • ‪Dem Shish - ‬11 min walk
  • ‪Bistrot Pierre - ‬3 min walk
  • ‪PizzaExpress - ‬12 min walk
  • ‪Pomodoro E Mozzarella - ‬10 min walk

About this property

The Grand Hotel Eastbourne

5-star beachfront hotel near South Downs National Park
The Grand Hotel Eastbourne offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a hot tub, and a steam room are also featured at the luxury The Grand Hotel Eastbourne.

This 5-star Eastbourne hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1875
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Grand Hotel Eastbourne offers 152 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Eastbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 24 for adults and GBP 12 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Pets are not permitted in the common areas of the property.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

Additional fees apply to children aged 0-16 when booking dinner on a dinner, bed and breakfast rate. Breakfast is included for all guests who book this rate.

We should mention

  • The seasonal pool will open April 05 and close September 13.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Eastbourne Grand Hotel
Grand Eastbourne
Grand Hotel Eastbourne
The Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel
The Grand Hotel Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel Eastbourne

The Grand Hotel Eastbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 1 night in Apr 2025

4/10 Poor

Emma

Travelled with family
This didn’t feel like a 5 star experience. The hotel is tired, staff are nice but the service is average and it feels understaffed. Overall it was expensive and disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities
All great
Stayed 1 night in May 2025

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room we opted for was rated as De Lux which we thought was rather over the top. The bed in the room was designated a double bed but in fact it was the smallest double we have ever tried to sleep in. Also the absence of a refrigerator was also unusual in a room designated De Lux. The food was reasonably good but rather over priced and the wine was riidiculously over priced. Having lived in South Africa for over 30 years we were aware that a bottle of Robertson Sauvignon Blanc would cost around around R150. Obviously transport costs would inflate the price but we would not have thought it would jump from R150 to R1080 plus 12.5% service charge. I would mention that Robertson wine was not particularly highly rated as it was seen as just an average every day drink. Many apologies for appearing to be rather negative in our assessment of this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

TERRY

All the are polite and helpful, evening meals are excellent, had a great time, although have been several to the hotel and looking forward to the next.
Stayed 2 nights in Apr 2025

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location
Stayed 2 nights in Apr 2025

10/10 Excellent

Bethanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the building is stunning. Lots of communal areas and we had some live music in the bar in the evening. Lots of choice at breakfast and they catered to gluten free. Room was lovely and very clean. Only downside is that the leisure facilities are getting a bit run down, but they are still nice to use.
Stayed 1 night in Apr 2025

8/10 Good

lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Samarene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here with wider family, the staff are welcoming and being able to use the facilities before check in time is really helpful when the party is travelling from different places. The rooms were clean and the lounge area was spacious with a good menu. Breakfast food was good quality but service was slow and limited ‘help yourself’ item options (possibly it was busy and there was a lack of restocking). Overall we would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Rianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fabulous stay! I was in recovery from a gastricoperation and had very tricky food requirements. The staff were extremely helpful and went above and beyond to ensure I had meals that met all the requirements (dairy free, gluten free and no acidic or spicy foods). The chef made me tasty alternatives and i enjoyed a delicious afternoon tea that catered to all my dietary requirements. A special mention of Chantelle, who at every dinner service ensured that my meals met all my requirements numerous times. My stay was relaxing, in the perfect location. I would stay again thanks to the impeccable service of the staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Heena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Amazing service. We couldn't find parking and a gentlemen informed us there is an event, but as soon as a slot was available he rushed to us to let us know. Only thing I could improve was: the split between the beds means you fall in the gap, a good mattress topper would have solved this issue.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Real 5*

Everything about this hotel and the experience was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Philip, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service
The indoor pool was great for the kids and the breakfast was very tasty.
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 1-night stay in March 2025. The service from the staff was impeccable and we were made to feel very welcome. The room was clean and tidy, and functional with a very large bathroom. The included amenities (indoor pool, steam room, jacuzzi) and complimentary breakfast was outstanding. We would definitely stay again.
Stayed 1 night in Mar 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Sheila

Disliked: Staff & service, property conditions & facilities
Lovely hotel but thee service(or lack of it) was appaling. Never stayed in a hotel where the service was so bad. Will not ever return here
Stayed 1 night in Mar 2025