2/10 – Terrible
Voyageur vérifié
15 avr. 2025
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Avoid and believe the bad reviews.
If i could rate this a zero i would. Read the bad reviews and believe them. Reception is decorated lovely and gives a great first impression and corridors, stairs clearly had new carpet.... that is where it ends. I moved rooms twice and had to pay to get into the third room. Think old university halls of residence being amazing compared to this. Rooms and corridors smell of cigarette smoke , no hot water, paint splashes on everything , tv remotes look like they have been dug up , stained sheets, uncomfortable mattresses, bar poorly stocked ( barman said he was embarrassed to be there), reception not manned. Dirty plates and tables left in the restaurant . Ants in the rooms. I could go on. I was told it was undergoing refurbishment and not all rooms were done, this should be made clear on booking. The last room i went into had been re done allegedly, window wouldn"t stay open and one wouldnt open, cracked , filthy and covered in paint. Finished to a very poor standard with bare splintered wood showing. Thick dust on ledges and skirting. Room not cleaned daily as advertised. Out of date coffee sachets in the room.The managers/owners sat drinking all night in the bar and were very stand offish when I complained refusing to accept anything was wrong. 3 times checked my hot water and just kept telling me I had to go and run it ,left for 10 mins and still cold. It does not deserve the 3 star rating. The pictures on the site are completely deceiving . Spend your money elsewhere.
Voyageur vérifié
Séjour de 2 nuits en avril 2025