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4.4 out of 5

"Awesome hotel, great location. The staff was the best so far in our European journey. Scots are very welcoming and very proud of their country! " More

By a verified traveller on Sat 20 Jan 2024

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Hotel Description

4-star eco-certified hotel near Edinburgh Castle

Heart of Edinburgh

Within a 15-minute walk of this Old Town Edinburgh hotel, you'll find Edinburgh Castle and Royal Mile. University of Edinburgh and Princes Street are also within half a mile (1 km).

Dining, sauna

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the gym and perks like free WiFi. There's a sauna on site, and laundry facilities and concierge services are also offered.

City Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
CA $150* Per night/room 24 Mar. - 25 Mar.

Castle View Deluxe Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Castle View Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

City Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apex Grassmarket Hotel ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Apex Grassmarket Hotel

Everyone (3) Couples (4) Family (5)
5 out of 5
Awesome hotel, great location. The staff was the best so far in our European journey. Scots are very welcoming and very proud of their country!

Posted by , from Sachse on 20 Jan. 2024

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Comment from Hotel Management

21 Jan. 2024 by Paul / Assistant Night Manager

Dear Monica,Thank you so much for taking the time to share your wonderful feedback about your recent stay at our hotel! We are thrilled to hear that you found our hotel awesome and enjoyed its great location. It warms our hearts to know that our staff left a lasting impression on you and contributed to making your European journey memorable.We hope you had the chance to explore and enjoy the beauty of our country. If there's anything specific that stood out or any suggestions you may have for us to enhance our services further, we would love to hear them.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future!Warm regards,

4 out of 5
Staff was really nice and it was in a great location. The room was clean and comfortable. I wish the breakfast offered porridge, omelette s and different style of waffles that weren’t as heavy. The gym was nice but a little small.

Posted by , from HAYWARD on 9 Nov. 2023

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Comment from Hotel Management

10 Nov. 2023 by Angelika | Reception Apex Grassmarket

Dear Anjanette,Thank you for taking the time to provide a review of your experience with us. It is greatly appreciated.We are happy to read that you have enjoyed your stay. Thank you for your kind words about our staff and room. We sincerely apologize that our breakfast did not meet your expectations. We will pass on your comment s to our F&B team. We hope to have an opportunity to welcome you back in the future.Kind regards,

5 out of 5

Posted by on 11 Oct. 2023

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Comment from Hotel Management

1 Nov. 2023 by Angelika | Reception Apex Grassmarket

Dear Harold,Thank you so much for taking the time to share your review of Apex Grassmarket Hotel. We are delighted to hear that you had a good stay with us!At Apex Grassmarket Hotel, we strive to provide our guests with a memorable and comfortable experience, and it is always gratifying to know that we have succeeded in doing so. We value your input, as it helps us continually improve our services.Once again, thank you for choosing Apex Grassmarket Hotel, and we look forward to welcoming you back for another wonderful stay in the near future.Warm regards,

4 out of 5
Overall the hotel was very good and the staff were helpful. Probably the only issue was the bathroom - getting in/out of the tub/shower was difficult and dangerous. The mat provided solved the issue of slipping in the tub but getting into and out of a tub that high should have grab bars for safety. I can’t imagine anyone older or with any type of physical difficulties utilizing the tub/shower successfully.

Posted by on 25 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by Gergely

Dear Page,Thank you for your valuable feedback. We're pleased to hear that you had a very good overall experience at our hotel and found our staff to be helpful. We appreciate your comments regarding the bathroom, and we take your safety concerns seriously. We'll definitely look into adding grab bars for improved safety, ensuring a more comfortable and secure experience for all our guests, especially those with mobility challenges. Your input is invaluable, and we hope to welcome you back in the future with these improvements in place.kind regards,Gergely BocsiDuty managerApex Grassmarket

2 out of 5
Room was not very clean. Towels were worn (one had a hole in it). Checkin 40 minutes past checkin time.

Posted by , from FARIBAULT on 24 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by Gergely

Dear John, We apologize for the cleanliness issues and the delay in check-in. Your feedback is important to us, and we'll work to improve these aspects for a better experience in the future. Thank you for bringing this to our attention.kind regards,Gergely BocsiDuty managerApex Grassmarket

5 out of 5
For first time international travelers this we as perfect way to start our trip!

Posted by on 18 Sep. 2023

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Comment from Hotel Management

18 Sep. 2023 by Adeelah Asry

Dear George, Thank you for choosing us as your first international travel experience! We're delighted to hear that your stay with us helped kick off your trip in a perfect way.It's always a pleasure to be a part of our guests' travel adventures, and we hope you had an amazing time exploring new places. If you ever decide to return to Edinburgh, please know that we'd be thrilled to welcome you back.Safe travels and many more wonderful journeys ahead!Warm regards,Adeelah AsryNight Manager, Apex Grassmarket Hotel

5 out of 5
All the staff were friendly, the hotel was clean, great location to the city center and nice restaurant. Highly recommend.

Posted by on 13 Apr. 2023

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Comment from Hotel Management

20 Apr. 2023 by George M

All the staff were friendly, the hotel was clean, great location to the city centre and nice restaurant. Highly recommend

5 out of 5
Amazing location so close to the heart of Edinburgh. Easy to walk to all the main sites. Very quiet and felt very safe

Posted by , from Charlotte on 10 Apr. 2023

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Comment from Hotel Management

10 Apr. 2023 by Reception

Dear Lisa,Thank you for taking the time to write us a review. We are thrilled to hear that you enjoyed your stay and found our location to be amazing. Being in the heart of Edinburgh and within walking distance to all the main attractions is definitely one of the highlights of staying with us. It is also great to hear that you felt safe and comfortable during your stay, as our guests' safety and security is our top priority.We appreciate your feedback and hope to have the pleasure of welcoming you back in the near future.Warm regards,

4 out of 5
I loved the room with the view of the castle. The only thing I was not a fan of was I contacted the hotel and requested that I wanted early check in. I was told in writing that I would have a room upon my arrival and once I arrived the room was not ready. I understand that things happen but do not tell someone you will have a room and not provide them with one for early check in.

Posted by on 10 Apr. 2023

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Comment from Hotel Management

10 Apr. 2023 by Reception

Dear Samantha,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed the room with the view of the castle.We apologize for the inconvenience caused by not being able to provide you with an early check-in as per your request. We understand that this is frustrating and can impact your experience with us. While we do our best to accommodate requests for early check-ins, sometimes unforeseen circumstances can delay the preparation of a room. Please know that we take your concerns seriously, and we will review our communication process to ensure that our guests are provided with accurate information.We hope that this experience does not deter you from staying with us in the future, and we look forward to having the opportunity to provide you with a memorable and enjoyable stay.Best regards,

5 out of 5
The hotel was in a great location. The staff was friendly and helpful. Amy was a huge help to us and i can’t say enough kind words about her.

Posted by , from Belton on 4 Apr. 2023

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Comment from Hotel Management

5 Apr. 2023 by George M

Thank you for sharing your feedback with us about your recent stay at the Apex Grassmarket Hotel. We are delighted to hear that you enjoyed our great location and that our staff provided you with friendly and helpful service, especially Amy who went above and beyond to assist you.Our team takes pride in providing our guests with a warm welcome and exceptional service, and we appreciate your kind words about Amy. We will be sure to pass your compliments along to her and recognize her for her outstanding service.Thank you for choosing Apex Grassmarket Hotel for your stay, and we look forward to welcoming you back for another memorable experience in the future.Warm regards,Georgios MiliarasFront Desk Duty ManagerApex Grassmarket Hotel

Property Features

Apex Grassmarket Hotel offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and 7 meeting rooms are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Apex Grassmarket Hotel. Parking is available for a fee. This 4-star Edinburgh hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Edinburgh (ZXE-Edinburgh Waverly Train Station) (1.2 km / 0.7 mi)
  • Metro station: Princes Street Tram Stop (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Apex Grassmarket Hotel offers 169 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Electric kettle
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Metro Bar & Brasserie - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:00 AM

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests traveling with a service animal must contact the property prior to arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Online Penalty Collection
  • Children stay free 5
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.50–17.50 for adults, and GBP 0–17.50 for children
  • Self parking fee: GBP 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apex Hotel International
  • Apex International Edinburgh
  • Apex International Hotel
  • Apex International Hotel Edinburgh
  • Hotel Apex International
  • Apex International Hotel Edinburgh, Scotland
  • Apex Grassmarket Hotel Edinburgh
  • Apex Grassmarket Hotel
  • Apex Grassmarket Edinburgh
  • Apex Grassmarket
  • Apex Grassmarket Hotel Edinburgh, Scotland
  • Apex Grassmarket Hotel Hotel
  • Apex Grassmarket Hotel Edinburgh
  • Apex Grassmarket Hotel Hotel Edinburgh

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Green Tourism Program

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.