"Hotel was very nice and our room was exceptionally quiet. We arrived at check-in time but our room was not ready. We had about an hour wait -- not a ... " More
Heart of Edinburgh
Within a 15-minute walk of this Old Town Edinburgh hotel, you'll find Edinburgh Castle and Royal Mile. Also, Princes Street is within half a mile (1 km) and University of Edinburgh is within 2 miles (3 km).
Full-service spa, dining
A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and laundry facilities.
15 Aug. 2023 by David
I'm glad to hear that you enjoyed your stay at the hotel and that your room was exceptionally quiet. It sounds like you had a comfortable and relaxing experience overall. I understand that the wait during check-in wasn't ideal, especially after a long and tiring journey with flight transfers and layovers. It's great to know that you wouldn't let that deter you from staying there again in the future. Your feedback is valuable, and I hope your next visit will be even smoother. If you have any more details or experiences you'd like to share, feel free to let me know. Safe travels!
27 Jul. 2023 by George
Thank you for taking the time to share your feedback with us!We are delighted to hear that our team at Apex Waterloo Place provided you with excellent service during your stay. We understand that travel plans can be unpredictable, and we are glad that we could accommodate your delayed flights and ensure a smooth check-in process even at such a late hour.Your kind words about our staff being pleasant and professional mean a lot to us. We always strive to make our guests feel welcome and well taken care of, no matter the circumstances.We hope you had a fantastic time in Edinburgh and that your overall experience at our hotel exceeded your expectations. If there's anything else we can assist you with or if you plan to visit Edinburgh again, please don't hesitate to reach out to us.Thank you once again for choosing Apex Waterloo Place, and we hope to have the pleasure of welcoming you back in the future!Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place
16 Sep. 2022 by John
Dear Maria,We are thrilled that you felt comfortable and welcome at Apex Waterloo Place, we do our best to provide our signature warmer welcome.We hope to see you again again soon!Kind regards,John Front Desk Receptionist
1 Aug. 2022 by Ali
Dear Steven, Thank you for taking the time to provide us with a review of your stay here. We are very happy to see that you enjoyed your time in Edinburgh. We would love to see you again soon! Kind regards, Ali
4 Jul. 2022 by George
Dear Ann, Thank you for your review. W and very happy to receive such hearty feedback and we would love to see you again at our property. Thank you so much again.
14 Jun. 2022 by Rita Marques
Dear Carol Thank you for staying with us at Apex Waterloo Place and for finding the time to complete our post-stay survey/ write a review, providing valuable feedback on your experience. We are some of the issues that made the stay less than perfect for you. We strive for all our guests to leave wanting to return, and sadly, on this occasion, this appears to not have happened. I can assure you I have taken note of your feedback and I plan to implement your suggestions in the future. Please do not hesitate to contact myself directly if you decide to return, we will endeavour to ensure you have a lovely stay. Thank you for your time, Rita Marques Duty Manager
14 Jun. 2022 by Rita Marques
Dear Carol, Please see the reply your previous review Kind Regards Rita
Apex Waterloo Place Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A fitness center, spa services, and tour/ticket assistance are also featured at the eco-certified Apex Waterloo Place Hotel. This 4-star Edinburgh hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Apex Waterloo Place Hotel offers 184 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 40-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Apex Waterloo Place Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests traveling with a service animal must contact the property prior to arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.