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Kimpton Charlotte Square by IHG

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Photo gallery for Kimpton Charlotte Square by IHG

Exterior
Creator video
Lobby sitting area
Interior
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
38 Charlotte Square, Edinburgh, Scotland, EH2 4HQ
  • Place, Princes Street Gardens
    ‪2 min walk‬
  • Place, Princes Street
    ‪2 min walk‬
  • Place, Edinburgh Castle
    ‪12 min walk‬
  • Airport, Edinburgh (EDI)
    ‪27 min drive‬

Room options

View all photos for Premium Room

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed (New Town View)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room, 1 Double Bed (New Town View)

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(17 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Twin Bed (City)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 Twin Bed (City)

9.2 out of 10
Wonderful
(12 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed (Essential)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 Double Bed (Essential)

9.4 out of 10
Exceptional
(37 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Essential)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Twin Beds (Essential)

9.4 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite, 1 King Bed

Room amenity

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Townhouse)

Room amenity

Suite, 1 King Bed (Townhouse)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Charlotte Square View)

Suite, 1 Bedroom (Charlotte Square View)

Suite, 1 Bedroom (Charlotte Square View)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Sleeping)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room (Sleeping)

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Alba Skylark)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed (Alba Skylark)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Edinburgh

Heart of Edinburgh.Within a 15-minute walk of this Edinburgh City Centre hotel, you'll find Princes Street Gardens and Edinburgh International Conference Centre. Edinburgh Castle and Greyfriars Kirk are also within 2 miles (3 km).

What's nearby

  • George Street - 1 min walk - 0.1 km
  • Princes Street Gardens - 2 min walk - 0.2 km
  • Princes Street - 2 min walk - 0.2 km
  • Edinburgh International Conference Centre - 9 min walk - 0.8 km
  • Edinburgh Castle - 12 min walk - 1.1 km

Getting around

  • Princes Street Tram Stop - 7 min walk
  • Edinburgh Haymarket Station - 13 min walk
  • Edinburgh Airport (EDI) - 34 min drive

Restaurants

  • ‪Johnnie Walker Princes Street - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Popeyes - ‬2 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Badger & Co - ‬3 min walk

About this property

Kimpton Charlotte Square by IHG

5-star luxury hotel near Princes Street Gardens
Kimpton Charlotte Square by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A fitness center, spa services, and multilingual staff are also featured at the luxury Kimpton Charlotte Square by IHG. Parking is available for a fee.

This 5-star Edinburgh hotel is smoke free.

  • 199 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
Kimpton Charlotte Square by IHG offers 199 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. A pillow menu is available. This Edinburgh hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Kimpton Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (GBP 45 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 30 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (29 inches high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 30 per person
  • Covered valet parking fee: GBP 45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza Edinburgh

Crowne Plaza Edinburgh Roxburghe

Crowne Plaza Roxburghe

Crowne Plaza Roxburghe Edinburgh

Crowne Plaza Roxburghe Hotel

Crowne Plaza Roxburghe Hotel Edinburgh

Edinburgh Crowne Plaza

Roxburghe Crowne Plaza

Roxburghe Crowne Plaza Edinburgh

Roxburghe Edinburgh Crowne Plaza

Roxburghe Hotel Edinburgh

Roxburghe Hotel

Roxburghe Edinburgh

Roxburghe

Hotel Macdonald Roxburghe

The Roxburghe Hotel Edinburgh Scotland

Macdonald Roxburghe Edinburgh

Principal Edinburgh Charlotte Square Hotel

Principal Charlotte Square Hotel

Principal Edinburgh Charlotte Square

Principal Charlotte Square

The Roxburghe Hotel

Crowne Plaza Edinburgh The Roxburghe

The Principal Edinburgh Charlotte Square Scotland

Macdonald Roxburghe Edinburgh

Roxburghe Hotel Edinburgh

Kimpton Charlotte Square Hotel Edinburgh

Kimpton Charlotte Square Edinburgh

Kimpton Charlotte Square

Hotel Kimpton Charlotte Square Hotel Edinburgh

Edinburgh Kimpton Charlotte Square Hotel Hotel

Hotel Kimpton Charlotte Square Hotel

Kimpton Charlotte Square Edinburgh

Macdonald Roxburghe Edinburgh

Roxburghe Hotel Edinburgh

The Principal Edinburgh Charlotte Square

The Roxburghe Hotel

Crowne Plaza Edinburgh The Roxburghe

Principal Edinburgh Charlotte Square

Hotel Macdonald Roxburghe

Scotland

Frequently asked questions

How close is Kimpton Charlotte Square by IHG to the airport?

Kimpton Charlotte Square by IHG is 9.1 mi (34-min drive) away from the Edinburgh Airport (EDI) airport, the closest popular airport to the property.

How much does it cost to stay at Kimpton Charlotte Square by IHG?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Kimpton Charlotte Square by IHG on May 25, 2026 start from CA $485, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kimpton Charlotte Square by IHG have an airport shuttle?

Airport shuttle services are not available at Kimpton Charlotte Square by IHG.

How close is Kimpton Charlotte Square by IHG to the beach?

This hotel is 3.8 mi (24-min drive) from Portobello Beach and 15.2 mi (44-min drive) from Seton Sands. Don't forget your sunscreen!

Does Kimpton Charlotte Square by IHG offer free breakfast?

Free breakfast isn’t provided at Kimpton Charlotte Square by IHG, but full breakfast is offered for a fee of GBP 30 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Kimpton Charlotte Square by IHG?

No, there is no casino at this hotel.

What time is check-in at Kimpton Charlotte Square by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Kimpton Charlotte Square by IHG?

Free parking is not available at this hotel. Valet parking is available for GBP 45 per night.

Does Kimpton Charlotte Square by IHG have a pool?

Kimpton Charlotte Square by IHG features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Kimpton Charlotte Square by IHG have a restaurant?

There are 2 onsite restaurants, offering options like Mediterranean cuisine and light fare.

Does Kimpton Charlotte Square by IHG have a spa?

Pamper yourself with a day at Kimpton Spa, where you can enjoy massages, body wraps, and mani/pedis.

How close is Kimpton Charlotte Square by IHG to downtown Edinburgh?

Kimpton Charlotte Square by IHG is 0.7 mi away from Edinburgh.

Kimpton Charlotte Square by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 780 out of 1017 reviews
Rating 8 - Good. 137 out of 1017 reviews
Rating 6 - Okay. 61 out of 1017 reviews
Rating 4 - Poor. 23 out of 1017 reviews
Rating 2 - Terrible. 16 out of 1017 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, we arrived early and they had no issue taking our bags and making us feel welcome. Incredibly nice staff, room was great, wonderful hotel, highly recommend
Stayed 1 night in Apr 2026

10/10 Excellent

david

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The staff here are well trained, knowledgeable and courteous - each and every one of them.
Stayed 2 nights in Feb 2026

2/10 Terrible

Charlotte

Travelled with family
Black mold on the bathroom tiles, a noisy minibar fridge that kicked in through the night and barely any sound proofing in the rooms. When I raised it with management after the first night nothing at all was done, not even about the moul
Stayed 4 nights in Jan 2026

10/10 Excellent

Emma

Stayed 2 nights in Feb 2026

10/10 Excellent

Louise, GATESHEAD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stopped here for my Husbands birthday and absolutely loved it. Hotel is stunning and in a great location. Our room was fabulous we were given a free upgrade. Staff were absolutely amazing and definitely made it a birthday to remember. Will definitely be back. Thank you for an amazing break
Stayed 1 night in Feb 2026

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, really friendly staff, loved the social hour too!
Stayed 2 nights in Feb 2026

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
The room was fantastic, spacious and clean and made up for us perfectly each morning. The staff were all attentive and couldn’t do enough for us. Would highly recommend this place and we will certainly be back soon.
Stayed 2 nights in Jan 2026

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities
Everything - very relaxing stay ! Hotel and amenities were great and staff went the extra mile !
Stayed 1 night in Jan 2026

2/10 Terrible

Ossian

Disliked: Cleanliness, property conditions & facilities
The room had some issue that I raised after the first night and they didn’t address it and I raised it twice more and upon checkout admitted that they don’t know why they didn’t address the issues right away. Black mold on the tiles in the bathroom, a noisy minibar compression and lists of noise by housekeeping banging cupboards and shouting in the halls at 7am
Stayed 3 nights in Jan 2026

10/10 Excellent

Oliver

Stayed 3 nights in Jan 2026

10/10 Excellent

Charlotte

Friendly team
Stayed 1 night in Jan 2026

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
The stay was perfect! Staff were very accommodating and the location was so central.
Stayed 2 nights in Dec 2025

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely room, well appointed. Staff were all so welcoming. Pool was lovely.
Stayed 1 night in Jan 2026

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service, amenities
Couldn’t be happier with our stay. The team were all fantastic, especially Zoe, and our room upgrade made my birthday weekend so special. Lovely hotel, and the spa was small, but great!
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

8/10 Good

Johannes

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Dylan

Liked: Cleanliness, property conditions & facilities
No faults, staff extremely pleasant and helpful. Good facilities, bar and garden bar very aesthetic. Would stay again without hesitation
Stayed 3 nights in Jan 2026

10/10 Excellent

CHAMATH

Business traveller
Liked: Cleanliness, staff & service, amenities
I travelled often and I make specific requests about the preferences of the room . Most hotels never care about it even though they write you a common reply that a computer would send as auto reply saying there is no guarantee of the request but they will try. Kimpton Charlotte Hotel did exactly what I asked for and not only that, the front officer knew about it and specifically mentioned they did go all out to make the preparations as I wanted . Extremely helpful staff and excellent service . It was a short stay . I would definitely stay there if I ever go to Edinburgh again
Edinburgh Castle - the view from by 5th Floor Room
Stayed 2 nights in Jan 2026

10/10 Excellent

delainey

Stayed 1 night in Jan 2026

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived at the hotel and took advantage of the valet parking which was quick and easy - my bags were even taken straight to my room. The in room amenities and extras were excellent. The pool was quiet and I even had it to myself the morning of my stay. I dined in Baba which was delicious. The only small negative I encountered was that my room was above the restaurant so it was a little noisy. The location is excellent for exploring both the Old Town and New Town of Edinburgh.
Stayed 1 night in Jan 2026

8/10 Good

Cecelia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff team were courteous and very helpful, the room was spotlessly clean and well provided with both supplies and equipment and the social hour in the bar was delightful.
Stayed 1 night in Jan 2026

10/10 Excellent

Lysa

Business traveller
Liked: Cleanliness, staff & service, amenities
This is a fabulous hotel. A great central location. Staff were super helpful & good sense of humour with it. I was upgraded and able to check in early too. Absolutely wonderful - with great room snacks too ;-)
Stayed 1 night in Jan 2026

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and staff were incredibly friendly and always willing to go above and beyond in helping make it the best stay possible. Out concierge Remi was amazing with incredible food recommendations and fizz on arrival to every restaurant they booked on our behalf. The spa was excellent. We also had espresso martinis in our room waiting for us as it's my partners favourite drink
Stayed 3 nights in Jan 2026

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
What stood out? Everything! From the welcome when we arrived, the facilities in the room, the additional touches such as the social hour to all the interactions with staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Robb

Stayed 3 nights in Jan 2026