2/10 Terrible
Charlotte
Jun 17, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Pros - close to the city centre, (some) parking available, cheap compared to other accommodation in the area.
Cons - no one was there to check in - there was a number on the door to ring but that didn't work, found another number which did ring, then told my room key was in the basket but it wasnt - stressful check in and they didn't bother to apologise for this.
Fire doors on every room along with a sign saying please close quietly - it appears no one staying here could read as all i could hear all night was room doors slamming.
Kettle was burnt on the inside so black bits were coming out with the water, wouldn't advertise as having coffee/tea making facilities when they haven't been cleaned in who knows how long!
Booked the single room with private bathroom (paid more for the privilege), the bathroom was not private - it was seperate, in the corridor, with no key, in no way is it private. I couldn't have left any of my stuff in there.
Also, advertised with wifi, there's wifi in the lobby area, not in the room.
Very unprofessionally managed - i think they know they only get away with being so bad as its in a central location. Wouldn't recommend this place but at the end of the day its a bed for you to try and sleep in and it's cheaper than most others around the city centre.
Charlotte
Stayed 2 nights in Jun 2025
