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"Great location, comfortable rooms and good staff service " More

By a verified traveller on Sun 30 Apr 2023

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Hotel Description

4-star hotel near Edinburgh Castle

City center retreat

With a stay at this Old Town Edinburgh hotel, you'll be well placed to visit Edinburgh Castle and University of Edinburgh, both within half a mile (1 km). Princes Street and Royal Mile are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and conveniences like a 24-hour front desk and concierge services.

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $206* Per night/room 24 Mar. - 25 Mar.

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed with Sofa bed, View (Castle view)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Novotel Edinburgh Centre ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Edinburgh Centre

Everyone (4) Family (1)
5 out of 5
Great location, comfortable rooms and good staff service

Posted by on 30 Apr. 2023

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4 out of 5
Upgrade needed for internet access and TV

Posted by on 16 Apr. 2023

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4 out of 5

Posted by on 25 Nov. 2022

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2 out of 5

Posted by on 22 Jun. 2022

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1 out of 5

Posted by on 26 May 2019

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Comment from Hotel Management

6 Jun. 2019 by AZUNGI

Dear Guest First of all I would like to thank you so much for taking the time to rate your recent stay at the Novotel Edinburgh Center. We always strive to exceed our guests' expectations, and I see we did miss the mark on this occasion. I would like to have more information about your experience and the reason of not achieving our guest satisfaction promise. Would it be possible to share your experience with me on the amine.zungi@accor.com ? I do sincerely apologize for our inability to meet your expectations during your stay. Kind Regards Amine ZUNGI General Manager Novotel Edinburgh Center

Property Features

Novotel Edinburgh Centre offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 786 square feet (73 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Novotel Edinburgh Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Edinburgh hotel is smoke free.

  • 180 guestrooms or units
  • Meeting rooms
  • 786 sq ft of conference space
  • 73 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Edinburgh Haymarket Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Edinburgh Centre offers 180 accommodations with laptop-compatible safes and coffee/tea makers. Digital television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.

The TAP Bar & Kitchen - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 15
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Food service has been amended for enhanced safety
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 19 per person
  • Self parking fee: GBP 22 per night
  • Nearby parking fee: GBP 17 per day (1640 ft away)
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Edinburgh Centre
  • Novotel Hotel Edinburgh Centre
  • Accor Edinburgh Centre
  • Edinburgh Novotel
  • Novotel Edinburgh Centre Hotel Edinburgh
  • Novotel Edinburgh Centre Scotland
  • Novotel Edinburgh Centre Hotel
  • Novotel Edinburgh Centre Hotel
  • Novotel Edinburgh Centre Edinburgh
  • Novotel Edinburgh Centre Hotel Edinburgh

You should know

  • Pool access available from 7 AM to 10 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.