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Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property
3-star hotel near West Edmonton Mall

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

Bar (on property)
Indoor pool
Exterior
Exterior
Standard Room, 1 King Bed (Leisure)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi

Explore the area

View in a map
11330 - 170th Street, Edmonton, AB, T5S 2X1
  • Place, Oasis Centre
    ‪11 min walk‬
  • Place, CARNA Museum & Archives
    ‪11 min walk‬
  • Place, West Edmonton Mall
    ‪6 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(36 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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  • Pool
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About the area

Edmonton

City center stay.Your stay at this West Edmonton hotel places you within 3 miles (5 km) of Oasis Centre and TELUS World of Science-Edmonton. Yellowhead Casino and Ice Palace are also within 3 miles (5 km).

What's nearby

  • Oasis Centre - 11 min walk - 1.0 km
  • CARNA Museum & Archives - 11 min walk - 1.0 km
  • West Edmonton Mall - 6 min drive - 4.9 km
  • University of Alberta - 12 min drive - 10.1 km
  • Rogers Place - 12 min drive - 10.1 km

Getting around

  • Kingsway-Royal Alex Station - 10 min drive
  • Edmonton Station - 11 min drive
  • Edmonton Intl. Airport (YEG) - 37 min drive

Restaurants

  • ‪Lore Pizza By Trial & Ale - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min walk
  • ‪IHOP - ‬14 min walk
  • ‪Rockin Robyn's - ‬18 min walk

About this property

Holiday Inn Hotel & Suites West Edmonton by IHG

3-star hotel near West Edmonton Mall
Holiday Inn Hotel & Suites West Edmonton by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 889 square feet (83 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites West Edmonton by IHG. Free self parking is available.

This 3-star Edmonton hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 889 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites West Edmonton by IHG offers 112 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1004 reviews
Rating 8 - Good. 315 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Nov 2025

8/10 Good

Tracy, Grande Prairie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, room was clean and it was close to everything we needed
Stayed 2 nights in Nov 2025

8/10 Good

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean & spotless. Staff were excellent. We had a great stay at this hotel.
Stayed 3 nights in Nov 2025

8/10 Good

norm

Travelled with partner
Yes rooms were clean and staff was good and courteous
Stayed 3 nights in Nov 2025

10/10 Excellent

HONORIO

Stayed 13 nights in Oct 2025

8/10 Good

Michelle

Stayed 2 nights in Nov 2025

2/10 Terrible

VECTOR

No breakfast included
Stayed 1 night in Nov 2025

8/10 Good

Melony

Travelled with family
Liked: Cleanliness, staff & service
Was ok staff was nice hotel rooms are kinda dated
Stayed 1 night in Nov 2025

10/10 Excellent

Warren, Athabasca

Great hotel choice while attending training in the area.
Stayed 2 nights in Nov 2025

10/10 Excellent

clarisse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Said above.
Stayed 1 night in Oct 2025

8/10 Good

Krista

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean, quiet the hot tub jets didn’t work but the water was warm
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and spacious. Amanda at the check in desk was friendly and helpful. Would definitely stay here again
Stayed 1 night in Oct 2025

8/10 Good

ARLENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe and easy. Room was clean and comfortable.
Stayed 1 night in Oct 2025

4/10 Poor

Courtney

Liked: Cleanliness
Disliked: Staff & service
Staff was rude, can you hearing everything from people beside you or above.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place and spacious bedroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area
Stayed 2 nights in Oct 2025

8/10 Good

Ahmad

clean room
Stayed 3 nights in Oct 2025

8/10 Good

pat

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyler

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good!
Stayed 1 night in Sep 2025

10/10 Excellent

Donna, Peace River

Liked: Cleanliness, staff & service, property conditions & facilities
Did not use either
Stayed 1 night in Oct 2025

10/10 Excellent

Shaun

Stayed 1 night in Oct 2025

8/10 Good

Thien, REGINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good staff..
Stayed 5 nights in Oct 2025

8/10 Good

Beverly Shirley

Stayed 1 night in Oct 2025