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Hotel Indigo El Paso Downtown by IHG

3.5 star property
3.5-star hotel near Sun Bowl Stadium

Choose dates to view prices

Photo gallery for Hotel Indigo El Paso Downtown by IHG

Exterior
Desk, iron/ironing board, cribs/infant beds, free WiFi
Bar (on property)
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
325 N. Kansas Street, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪5 min walk‬
  • Place, Abraham Chavez Theater
    ‪7 min walk‬
  • Place, Judson F. Williams Convention Center
    ‪9 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(84 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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HI Express El Paso Downtown by IHG

Downtown El Paso
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 1,017 reviews
The price is CA $123
CA $144 total
includes taxes & fees
Jul 5 - Jul 6
HI Express El Paso Downtown by IHG

About the area

El Paso

Downtown El Paso stay.At this Downtown El Paso hotel, you'll be within a 5-minute walk of San Jacinto Plaza and Sensorium. Plaza Theater and El Paso Museum of Art are also within half a mile (1 km).

What's nearby

  • Plaza Theater - 5 min walk - 0.5 km
  • El Paso Symphony Orchestra - 5 min walk - 0.5 km
  • Abraham Chavez Theater - 7 min walk - 0.6 km
  • Southwest University Park - 7 min walk - 0.6 km
  • Judson F. Williams Convention Center - 9 min walk - 0.8 km

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬5 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Wxyz - ‬3 min walk
  • ‪Mamacitas - ‬1 min walk
  • ‪International - ‬4 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

3.5-star hotel near Sun Bowl Stadium
Hotel Indigo El Paso Downtown by IHG offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Indigo El Paso Downtown by IHG. Parking is available for a fee.

This 3.5-star El Paso hotel is smoke free.

  • 119 guestrooms or units
  • 12 levels
  • Deli
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Indigo El Paso Downtown by IHG offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Lobby sitting area
The Plaza Hotel Pioneer Park
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 1,588 reviews
The price is CA $210
CA $247 total
includes taxes & fees
Jun 28 - Jun 29
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Property amenities

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Frequently asked questions

How close is Hotel Indigo El Paso Downtown by IHG to the airport?

Hotel Indigo El Paso Downtown by IHG is 8.2 mi (16-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo El Paso Downtown by IHG?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo El Paso Downtown by IHG on Jun 29, 2026 start from CA $183, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo El Paso Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo El Paso Downtown by IHG.

Does Hotel Indigo El Paso Downtown by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo El Paso Downtown by IHG, but cooked-to-order breakfast is offered for a fee of between USD 0 and 18 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Hotel Indigo El Paso Downtown by IHG?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (10-min drive) and Speaking Rock Entertainment Center (15-min drive) are nearby.

What time is check-in at Hotel Indigo El Paso Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo El Paso Downtown by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 21 per day.

Does Hotel Indigo El Paso Downtown by IHG have a pool?

Hotel Indigo El Paso Downtown by IHG features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Hotel Indigo El Paso Downtown by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Indigo El Paso Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo El Paso Downtown by IHG to downtown El Paso?

Hotel Indigo El Paso Downtown by IHG is 0.1 mi away from El Paso.

Hotel Indigo El Paso Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 676 out of 1008 reviews
Rating 8 - Good. 140 out of 1008 reviews
Rating 6 - Okay. 73 out of 1008 reviews
Rating 4 - Poor. 54 out of 1008 reviews
Rating 2 - Terrible. 65 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, staff and value!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, hotel was beautiful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Love this place. Great hotel and better people working there
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless staff was friendly and the restaurant Mamacitas was delicious
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Their hospitality was amazing! The room had an amazing view. Overall an excellent stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the staff was super helpful and welcoming. The amenities were also a nice bonus.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Mattress was soft and comfortable. Staff was good, nice pool area, but really just wanted that soft bed.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities
Great and cheek hotel!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
Great clean friendly Mamacitas is my new fave restaurant!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great staff, clean room, no noise
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ameyali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the pool and the restaurant are great!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Good location. Easy valet parking. Nice clean room with comfortable bed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful would love to stay there again
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Crystal

Wonderful stay!! Samantha was amazing and very helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Castulo

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great experience, will book again soon.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities
All good here!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Leila

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel with very accommodating staff. My room was great. Very comfortable bedding. I felt very welcomed by the servers at Mamacita, the bar tenders in the lounge especially Joy! I felt secure and looked out for by Ruben in security. I have traveled all over the world and that's what hospitality is about! Not only was the hotel great but it was easy to check out the dining, coffee, and bar options!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to have a mini staycation
Stayed 2 nights in Aug 2025