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Shutters Hotel

3.5 star property
3.5-star hotel near Maverick Casino

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Photo gallery for Shutters Hotel

Lobby
Fireplace
Lobby
Lobby
Lobby sitting area

Popular amenities

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3650 Idaho St, Elko, NV, 89801
  • Maverick Casino
    ‪15 min walk‬
  • Elko Convention Center
    ‪2 min drive‬
  • Elko County Fairgrounds
    ‪3 min drive‬
  • Elko, NV (EKO-Elko Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(117 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Beds, Non Smoking

Standard Room, 2 Beds, Non Smoking

Standard Room, 2 Beds, Non Smoking

9.2 out of 10
Wonderful
(87 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard, King Bed, Accessible, Tub, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard, King Bed, Accessible, Tub, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite, Non Smoking

King Suite, Non Smoking | Living area

King Suite, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard, Two Double Beds, Accessible, Non Smoking

Standard, Two Double Beds, Accessible, Non Smoking

Standard, Two Double Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Parlor King Room, Non Smoking

Parlor King Room, Non Smoking

Parlor King Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Parlor Two Double Beds, Non Smoking

Parlor Two Double Beds, Non Smoking

Parlor Two Double Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the area

Elko

Heart of Elko.You'll find Maverick Casino and Gold Country Casino within 2 miles (3 km) of this hotel. Elko Convention Center and Northeastern Nevada Museum are also within 2 miles (3 km).

What's nearby

  • Maverick Casino - 15 min walk - 1.3 km
  • Gold Country Casino - 16 min walk - 1.4 km
  • Elko Convention Center - 2 min drive - 2.6 km
  • Great Basin College - 3 min drive - 3.7 km
  • Elko County Fairgrounds - 3 min drive - 3.7 km

Getting around

  • Elko Station - 5 min drive
  • Elko, NV (EKO-Elko Regional) - 6 min drive

Restaurants

  • ‪Taqueria Ayala - ‬6 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Coffee Mug - ‬5 min drive
  • ‪FIIZ of Nevada Open Mic - ‬4 min drive
  • ‪La Fiesta - ‬5 min drive

About this property

Shutters Hotel

3.5-star hotel near Maverick Casino
Shutters Hotel offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 3 meeting rooms. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Shutters Hotel. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star Elko hotel is smoke free.

  • 84 guestrooms or units
  • 3 levels
  • Built in 2000
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shutters Hotel offers 84 accommodations with iPod docking stations and coffee/tea makers. 42-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Elko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 9:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.95 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.95 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elko Hilton Garden Inn
Hilton Garden Inn Elko
Hilton Garden Inn Hotel Elko
Hilton Elko
Hilton Garden Inn Elko Hotel Elko
Hilton Garden Inn Elko Hotel
Shutters Hotel Elko
Shutters Hotel Hotel
Hilton Garden Inn Elko
Shutters Hotel Hotel Elko

Shutters Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 790 out of 1137 reviews
Rating 8 - Good. 230 out of 1137 reviews
Rating 6 - Okay. 72 out of 1137 reviews
Rating 4 - Poor. 26 out of 1137 reviews
Rating 2 - Terrible. 19 out of 1137 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brook

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Shutters was great and staff was friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

Room clean, but not stocked well at all. 2 flimsy cups to drink out of and use to brush our teeth. 2 toilet paper holders, one with the tiniest bit of paper left, only because it was glued to the cardboard roll, the other holder had enough paper for our one night stay. Why wouldn’t they replace the other roll and replenish cups when cleaning the room for new guests? Hallway in front of our room littered with paper. Looked like it hadn’t been vacuumed in a while. Had 2 vouchers for breakfast, but no one was at the counter to take our order. Had to get someone to retrieve her after standing there for what felt like 10 minutes. We smiled, said good morning, but she was obviously not happy when she came out from the back. Only offered scrambled eggs, sausage and potatoes. Can’t eat eggs, was hoping for bacon since that was what we were told at the front desk, and wasn’t going to eat just potatoes for breakfast. For the life of me, I cannot figure out why this hotel got such a high rating. It’s a one and done for us.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2025

8/10 Good

Brandi

Stayed 3 nights in Apr 2025

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel we live in Elko.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk young ladies were awesome.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely keep property, great and very helpful staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Lynne H

Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean
Stayed 1 night in Apr 2025

10/10 Excellent

william s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Area
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel, excellent service, very clean and updated. The only disappointment was a shower tub. Other than that it was fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Tani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We enjoyed Shutters and stayed one night. The hotel itself was awesome! Very clean and very comfortable bed. We were pleasantly surprised that our room was basically a suite. Full kitchen, separate living room and bedroom. Honestly, the only negative was the breakfast offered. It wasn't much. Scrambled eggs that were a bit rubbery, 2 pieces of bacon and some bread choices. There were also a couple choices of cereal. For as nice as the hotel was, we expected the breakfast to be a little nicer.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Rooms are very spacious and beds were comfortable. Cleanliness was ok. The indoor pool was great for kids after long day of driving. Breakfast was ok, 2 hot items and more continental items.
Stayed 1 night in Apr 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Asked the front desk for local restaurant recommendations. She responded “I don’t eat out” maybe front of house isn’t her calling. Checkin was pretty akward overall.
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast was very uninspired. Scrambled eggs and bacon. The ice machine was not working but the manager did fill up our ice bucket from the kitchen
Stayed 1 night in Apr 2025