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El Cielo Resort

5.0 star property
Luxurious 5-star hotel with 2 restaurants

Choose dates to view prices

Photo gallery for El Cielo Resort

Exterior
Chapel
Exterior
Lake view
Owners | Jetted tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755
  • Place, Bibayoff Winery
    ‪4 min drive‬
  • Place, Adobe Guadalupe Vineyard
    ‪8 min drive‬
  • Place, Monte Xanic Winery
    ‪12 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(53 reviews)
  • Vineyard view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Master Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

10.0 out of 10
Exceptional
(11 reviews)
  • Vineyard view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Residence

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Residence

7.4 out of 10
Good
(3 reviews)
  • Vineyard view
  • 248 sq m
  • 3 bedrooms
  • Sleeps 4
  • 2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(23 reviews)
  • Vineyard view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Valle de Guadalupe

On lake.Within 25 miles (40 km) of this hotel, you'll find El Mirador and Caracol Museum. State Center for the Arts is 20.6 mi (33.2 km) away.

What's nearby

  • Bibayoff Winery - 4 min drive - 2.7 km
  • Ejidal El Porvenir Park - 5 min drive - 3.4 km
  • Adobe Guadalupe Vineyard - 8 min drive - 4.5 km
  • Monte Xanic Winery - 12 min drive - 8.7 km
  • El Mirador - 37 min drive - 37.1 km

Getting around

  • Tijuana Intl. Airport (TIJ) - 112 min drive

Restaurants

  • ‪La Cocina de Doña Esthela - ‬9 min drive
  • ‪Bloodlust Winebar - ‬8 min drive
  • ‪Decantos vinícola - ‬12 min drive
  • ‪Finca Altozano - ‬9 min drive
  • ‪La Lupe en Finca Altozano - ‬9 min drive

About this property

El Cielo Resort

Luxurious 5-star hotel with 2 restaurants
A winery is on site. El Cielo Resort offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site.

Event space at this hotel measures 1722 square feet (160 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury El Cielo Resort. Self parking is free.

Smoking is allowed in designated areas at this 5-star Valle de Guadalupe hotel.

  • 95 guestrooms or units
  • 2 levels
  • 33 buildings
  • 2 dining venues
  • 1722 sq ft of conference space
  • 160 sq m of conference space
  • Built in 2017
  • Winery on site
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
El Cielo Resort offers 95 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

This Valle de Guadalupe hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

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  • Pet friendly
  • Parking included
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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery

Accessibility

  • No elevator

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 30 2025 to March 17 2026 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 75 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 8 AM to 8 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe

El Cielo Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1001 reviews
Rating 8 - Good. 139 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alicia, Coto de Caza

Stayed 2 nights in Dec 2025

10/10 Excellent

Haikui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lakes and vineyards were beautiful. The villas were clean and staff was efficient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marcy

Stayed 2 nights in Dec 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

yansy

Stayed 2 nights in Dec 2025

10/10 Excellent

Rumman, Costa Mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing experience
Stayed 2 nights in Dec 2025

10/10 Excellent

ERNESTO, CALEXICO

Stayed 1 night in Dec 2025

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities
Great vineyard immersion experience
Stayed 3 nights in Nov 2025

10/10 Excellent

Walter

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
First time at El Cielo, and we were so glad we decided to stay there. The service we received was top level. We have visited Valley de Guadalupe several times, but this is the first time we experience this level of excellence. The room is nicely decorated, well kept, and very clean. I definitely recommend this resort, and we look forward to staying there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

raffi

Stayed 2 nights in Nov 2025

10/10 Excellent

april

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful setting and our rooms for the different family members for a wedding were very clean and roomy. Thank you Expedia & El Cielo for the bottle of wine left for us complimentary.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities
Padrísimo todo. Alex de recepción fue muy amable, nos dio miles de recomendaciones y un upgrade. El hotel está perfecto y precioso. Regresaría 100%
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Stayed 3 nights in Nov 2025

4/10 Poor

Ricardo

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We visited this resort to celebrate our 1 year anniversary. We were very happy to hear our room had been upgraded to a better room. The evening we decided to fill up the hot tub and have a romantic evening. Well that turned bad quickly. We tried to drain some of the water and realized the drain was clogged and black sand and dirty sewer water came out the shower drain. We didn’t realize it until the smell came from the shower. We quickly called room service and a lot of people came to the room to contain the flooded bathroom. The quickly dried and unclog the drains and clean up the dirty sand. After they left the smell was still present but led the door closed hoping the smell would have gone away only to see that in the morning some of that smell was still present. I mentioned it to the service representative upon check out and as she was very nice on check in didn’t seem to really have compassion of the situation we endured. I honestly think we would’ve told to move but I think because of how booked the resort was they didn’t offer. For how much the expectation was when we arrived based on the resort itself we were very disappointed in the way it was handled.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had very easy check in and the views were amazing. Wonderful weekend getaway will definitely visit again and recommend to family/friends. Felt very safe thank you el cielo!
Stayed 2 nights in Oct 2025

10/10 Excellent

Pablo

Stayed 4 nights in Sep 2025

2/10 Terrible

Magali

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Luxury at All – Total Waste of Money I booked this hotel through Expedia expecting a luxury experience, but it was anything but. The room was part of new construction, but the quality was shockingly poor — sloppy finishes, grout residue everywhere, and a generally unfinished feel. It looked like no one bothered to do a final clean after construction. The cleanliness was unacceptable. I found makeup residue on the vanity from a previous guest, dirty windows, and linens that didn’t seem fresh. Several surfaces were clearly not cleaned properly — definitely not the standard you'd expect from a “luxury” hotel. Service was just as disappointing. Despite visiting in low season with the hotel nearly empty, the management refused to accommodate a late checkout or room change. They blamed an “event,” but a staff member later admitted there was no such event happening. It felt dishonest and unprofessional. This hotel is all about appearances and false advertising. Definitely not worth the high price. I would not stay here again and strongly recommend others look elsewhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaime Zenizo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and areas
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Edvard

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 4 nights in Sep 2025

10/10 Excellent

Lara Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le doy 100 en todo

Todo estuvo simplemente perfecto ! Si por algo se distinguen en por ese excelente nivel de servicio que tienen, el compromiso de su gente en maravilloso. Instalaciones limpias, ordenadas cuidando cada detalle para hacer de nuestra estancia algo inolvidable.
Stayed 1 night in Oct 2025

8/10 Good

Janelle

Stayed 3 nights in Sep 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great weekend getaway!
Stayed 1 night in Sep 2025