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Polat Palandoken

5.0 star property
5-star ski hotel with downhill skiing

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Photo gallery for Polat Palandoken

Buffet breakfast for a fee
Lobby
Lobby sitting area
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Palandoken Kayak Yolu Uzeri, Erzurum, Erzurum, 34800
  • Place, Palandöken Mountain
    ‪8 min walk‬
  • Place, Ataturk University
    ‪5 min drive‬
  • Place, Abdurrahman Gazi Tomb
    ‪14 min drive‬
  • Airport, Erzurum (ERZ)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Room

Pillowtop beds, minibar, in-room safe, desk

Corner Room

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Suite

King Suite | Living area

King Suite

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Erzurum

Near the slopes.A stay at this Palandöken hotel places you within half a mile (1 km) of Palandöken Mountain and 3 miles (5 km) of Forum Erzurum. Erzurum Museum and Ataturk House Museum are also within 3 miles (5 km).

What's nearby

  • Palandöken Mountain - 8 min walk - 0.7 km
  • Forum Erzurum - 3 min drive - 3.2 km
  • Ataturk University - 5 min drive - 4.7 km
  • Çifte Minareli Medrese - 6 min drive - 5.7 km
  • Abdurrahman Gazi Tomb - 14 min drive - 8.5 km

Getting around

  • Palandoken Station - 22 min drive
  • Erzurum (ERZ) - 18 min drive

Restaurants

  • ‪Palandöken Jandarma Sosyal Tesisleri - ‬6 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬1 min walk
  • ‪Palandöken Cafe 25 - ‬4 min walk
  • ‪Fanus Cafe Erzurum - ‬9 min walk
  • ‪Momo Apres-ski - ‬2 min walk

About this property

Polat Palandoken

5-star ski hotel with downhill skiing
During the winter, enjoy onsite recreation like downhill skiing and snowboarding. After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a health club and a steam room. Conveniences like ski storage, ski passes, and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. This luxury hotel also offers a children's pool and a children's club. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Erzurum hotel.

  • 1 building
  • 220 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Built in 2000
  • Kid's club
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Polat Palandoken offers 220 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature pillowtop mattresses. 43-inch LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Children's club
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's club
  • Children's pool
  • Downhill skiing
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 43-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 6607

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Erzurum Hotel
Polat Renaissance
Polat Renaissance Hotel
Renaissance Hotel Polat
Renaissance Polat Erzurum
Renaissance Polat Erzurum Hotel
Renaissance Erzurum
Erzurum Renaissance
Polat Erzurum Resort Hotel
Polat Resort Hotel
Polat Erzurum
Polat Palandoken Hotel
Polat Palandoken Erzurum
Polat Erzurum Resort Hotel
Polat Palandoken Hotel Erzurum

Frequently asked questions

How close is Polat Palandoken to the airport?

Polat Palandoken is 10.9 mi (18-min drive) away from the Erzurum (ERZ) airport, the closest popular airport to the property.

How much does it cost to stay at Polat Palandoken?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Polat Palandoken on May 21, 2026 start from CA $193, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Polat Palandoken have an airport shuttle?

Airport shuttle services are not available at Polat Palandoken.

Does Polat Palandoken offer free breakfast?

Free breakfast isn’t provided at Polat Palandoken, but buffet breakfast is offered for a fee of EUR 15 per person.

Is there a casino at Polat Palandoken?

No, there is no casino at this hotel.

What time is check-in at Polat Palandoken?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

Is there free parking at Polat Palandoken?

This hotel offers free valet parking.

Does Polat Palandoken have a pool?

Polat Palandoken features an indoor pool and a children's pool.

Does Polat Palandoken have a restaurant?

Yes, there is a restaurant on site.

Does Polat Palandoken have a spa?

There are no spa services available at this hotel.

How close is Polat Palandoken to downtown Erzurum?

Polat Palandoken is 2.7 mi away from Erzurum.

Polat Palandoken Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Seyla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good, dining options, nice location, clean rooms.
Stayed 7 nights in Dec 2025

8/10 Good

Yousef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and comfortable

Room wide, clean and good equipped Internet very good Breakfast buffet many choices Stuff very helpful and friendly Barking available and free Staying were amazing and comfortable
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in all respects

Concierge was excellent and persevered finding a bus connection for quite some time which was much appreciated. Very good breakfast and very well appointed facilities.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

khadijeh, united kingdom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff were very helpful, however the airconditioning needs to be looked at as it worked as a heater rather than a cooling system. I was at this hotel last summer and experianced the same problem in another room. I had to request a fan as the heat was unbearable. I noticed that most of the rooms that were occupied all had their windows opened. Marriot need to invest in updating the cooling system.

10/10 Excellent

Muhittin

Liked: Cleanliness, staff & service, amenities
👍👏👏👏
Stayed 4 nights in Jan 2026

10/10 Excellent

Kübra

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Halil Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

aysim

Stayed 2 nights in Feb 2025

10/10 Excellent

Nihal

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Ebru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Fulya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Münevver

Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Genel olarak Erzurumda kalınacak en iyi otellerden biri.Kahvaltı süper.Ancak temizlik bence yeterli değil.Özellikle banyo kısmı gözden geçirilmeli.Ayrıca duş başlığı aşırı yetersiz.Duş alırken dayak yer gibi oluyorsunuz.
Stayed 3 nights in Oct 2023

10/10 Excellent

arif

Stayed 1 night in Sep 2023

10/10 Excellent

nazif

Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort

Ortalama

Otel çok eski. Yenilenmesine ihtiyacı var. Odalar büyük ve ferah. 5 yıldız standartında bir otel kesinlikle değil. Ortalama 4 yıldız standartında.
Stayed 1 night in Jan 2020

8/10 Good

MUSTAFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gayet güzel, fiyat performans oranı yeterli.

Bölgedeki 2 adet 5 yıldızlı hotelden birisi. Oda + kahvaltı şeklinde 5 gece konakladık .Hotel konum itibari ile sway hotel ile yan yana. Kendine ait 4 pisti ve 1 adet kısa eğitim pisti var . Gündüz hepsi açıktı, gece kayağı için sadece baştaki eğitim pisti aydınlatılıyor.Aynı zamanda ejder3200 zirvesi ve pistlerine bağlantı telesiyeji mevcut.bu bağlantı telesiyeji akşam 5 e kadar hizmet veriyor . Polat hotel , sway hotel ve ejder3200 pistleri ayrı ayrı skipass sistemi kullanıyor. Ortak bir sistem yok , hepsine ayrı ücret ödemek durumundasınız. Tam pansiyon plus konaklamalarda sanıyorum skipass dahildi. Yoğun bir dönem olmasına rağmen hizmet ve güleryüz eksiksizdi. İçerisindeki Mangal restoranda cağ kebabı mükemmel.mutlaka deneyin. Odalarda restorasyona başlanmış ama genel tasarım ve çoğu eşya 90lar dönemi 5 yıldızlı hotel seviyesinde diyebilirz. Yaşını belli ediyor. Odalar gayet sıcaktı fakat merkezi sistem havalandırma ve yüksek rakım sebebiyle her gece boğazımız kuruyarak uyandık. Havalimanı transferi yine tam pansiyon konaklamalarda dahil iken , kahvaltı şeklinde alınan odalarda ekstra ücrete tabi... Hotel yönetimine fiyatını gözden geçirmelerini tavsiye ederiz, kişi başı 20 euro olan fiyata güldük açıkçası üzgünüm.. Yine de Konaklamadan genel itibariyle memnun kaldık. Notumuzu dikkate alıp pistlere bakan oda verdikleri için teşekkür ediyoruz.
Oda penceresinden pist görünümü
Oda penceresinden pist görünümü
Stayed 5 nights in Jan 2020

8/10 Good

Eren

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

4/10 Poor

Sencer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Beklediğimiz gibi değildi

Otel dışardan göründüğü gibi değildi. Odalar dekor olarak kötüydü. Banyo küvetinde hala perde kullanılıyor, su çok az akıyordu. Rahat duş almanız imkansız. Yarim kalmış şampuan şişesi değiştirilmemiş aynen öyle bırakılmıştı, 5 yildizli otelde olmasi gereken bircok banyo malzemesi yoktu. Yarim sise sampuan kullanmak zorunda kaldık. Odada buzdolabı ve bardak dahi yoktu. Icecekler bir çekmecede konmuş ve kitliydi. Sanki odadan bir şey kaçıracağız gibi düşünülmesi üzücü. Otel personeline guleryuzlu hizmetleri için teşekkür ediyorum.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dicht bij centrum

Uitstekend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

REZERVASYON

KONAKLAMAMIZ GÜZELDİ. ANCAK EN UCUZ ÜCRET İDDİANIZA RAĞMEN, REZERVASYONDAN 1 HAFTA ÖNCE OTELDE UYGULANAN VE REZERVASYON SÜRESİNCE DE GEÇERLİ OLAN ÖDENEN ÜCRETİN 1/2 DEN DAHİ DAHA UCUZ KONAKLAMA BEDELİNİ GÖRÜNCE ÇOK RAHATSIZ OLDUK

10/10 Excellent

Simon, Bern, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Lage,sehr schön für Familien

Sehr schöne Lage etwas oberhalb der Stadt Erzurum am Fusse der Bergen (schön!). Schöne Aussicht vom Hotel aus, sehr netter Service.Perfekt im Winter: 2 Sesselbahnen starten unmittelbar vor dem Hoteleingang. Sehr schönes Hamam. Unsere 2 kleinen Kinder (2 und 4) haben das Schwimmbad innen mit separatem Kinderpool innen sehr genossen! Günstige Taxis ins Zentrum der Stadt (auf Wunsch wurden uns auch gleich die Sehenswürdigkeiten gezeigt). Wir waren im Frühling hier und haben den Aufenthalt sehr genossen! Sehr leckeres Essen. Unser Vollpension-Paket umfasste in der Nebensaison freie Wahl von der Karte im A la carte - Restaurant mittags und abends, super fein und gute Auswahl! Morgens leckeres Frühstücksbuffet. Sehr empfehlenswert, wir werden wieder dort übernachten.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スキーをするために4泊しました。 部屋は狭くも無く、バスタブもあり、キレイに掃除されています。室内はかなり乾燥していて、洗濯物もすぐ乾きます。 フロントや荷物を運んでくれた従業員の対応も大変良かったです。朝食も4泊もすれば飽きてきますが、品数は多く、パンの種類も色々とありました。卵料理は、オーダーして出来たての物を食べれます。 周辺にはいくつかホテルがありますが、スーパーマーケット等は見当たりませんでした。ホテル内には水やジュース・お菓子などを買える所がなく、困りましたが、フロントでタクシーを呼んでもらってエルズルムの街中のミグロス（スーパーマーケット）まで買い出しに行きました。車で20分程の距離です。食品からちょっとした家電売り場があるので、一通りの物は揃います。ジュース・ビール・お菓子などホテルやスキー場の価格よりかなり安く買えます。 ホテル前にスキー場があります。ホテル前にはスキー・スノーボードのレンタルショップがあり、併設されたカフェでリフト券が購入できます。