Note fondée sur 316 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Matthew,We apologize for any shortcomings in your experience and encourage you to kindly reach out to us so we can address any concerns you may have. We value your feedback and strive to make every guest's stay exceptional.
par un voyageur
Awful
Publié le 1 août 2024 sur HotelsService was awful. We would have never stayed if we could have been refunded. Overcharged for dogs. Won't return.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Lacey, We're sorry to hear you were dissatisfied with the service provided. For any billing inquiries, please reach out to our management team directly. We appreciate your feedback and will use it to improve our services moving forward.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello Janice,We're thrilled that you had a fantastic stay with us! We look forward to welcoming you back soon for another perfect experience!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Location was great. Room and breakfast was good too
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jacki,We are delighted to hear that you enjoyed our convenient location, comfortable rooms, and delicious breakfast offerings. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back in the future.
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello Sharon,We are delighted to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back in the future for another fantastic stay.
par un voyageur
Clean, Comfy & Quiet
Publié le 24 juill. 2024 sur HotelsThe one king-sized bed room was clean and comfortable. It was also very quiet during the night, which was good for sleeping, of course. The staff was welcoming and friendly. The local Pizza Hut delivered right to my door--very convenient.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Timothy,We are delighted to hear you found the king-sized room clean and comfortable, ensuring a peaceful night's rest. Our team strives to provide a warm and friendly service to all our guests. It's great to know you appreciated the convenience of local dining options. Your comfort and satisfaction are our top priorities.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Manager, Gestion de l’hôtel
Hello Mary, We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly to further discuss any concerns you may have. Your satisfaction is our top priority.
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Hello Randall,We are delighted to hear that you had a pleasant stay with us. If you have any additional comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back again soon!
par un voyageur
Publié le 2 juill. 2024 sur Expedia
They were very accomidating to the fact that i am on oxygen and moved the reservation feom 2nd floor to 1st floor. That was way cool. The front desk guy was super nice and helpful too. The room was great and roomy!
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Manager, Gestion de l’hôtel
Hello Amber,We're pleased to hear that our team could assist with your special requirements and that you enjoyed a comfortable stay in our spacious room. Your positive feedback is appreciated, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 27 juin 2024 sur Expedia
It was an okay stay keep in mind you get what you pay for. They refused to switch our rooms after they gave us one with a broken valve (within not even 2 hours of us being there) all they did was keep flushing it and then kinda told us it’s whatever the toliet constantly made a screetching noise that we couldn’t tune out for all 3 nights of our stay. bathroom paint was all chipped up but once again you get for what you pay for i suppose. Definitely won’t be going back.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello skies,We are sorry to hear about your experience during your recent stay. We appreciate your feedback and will share your comments with our team for further review. Our aim is to continuously improve our guest experience, and we regret that we did not meet your expectations on this occasion. We hope this experience will not deter you from considering us again in the future.