Note fondée sur 288 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Manager, Gestion de l’hôtel
Hello Donald, We appreciate you taking the time to rate our hotel. If you have any specific feedback or concerns, please don't hesitate to reach out to our team. We value your experience and would like the opportunity to address any issues you may have encountered during your stay.
par un voyageur
Whoville trip
Publié le 18 déc. 2023 sur HotelsThe room was nothing special., but were clean. Easy to get to. The breakfast was not anything special. The biscuits, biscuit and gravy, were dry and hard.
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Manager, Gestion de l’hôtel
Hello Rex, Thank you for your recent stay with us. We're glad to hear that our rooms were clean and easily accessible. We appreciate your feedback regarding breakfast and apologize for any inconvenience caused. We'll definitely pass this along to our team for review. We value your patronage and hope to welcome you back again in the future.
par un voyageur
Publié le 17 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 déc. 2023 par Manager, Gestion de l’hôtel
Hello Melissa,We are delighted to hear that you had an exceptional experience during your stay with us! Our team strives to provide the highest level of service and create memorable moments for our guests. Please do not hesitate to reach out to us if there is anything else we can assist you with in the future.
par un voyageur
Publié le 15 déc. 2023 sur Expedia
Employees did not know how to enter my Wyndham membership number on the transaction. Check in process took way too long.
Commentaires de Gestion de l’hôtel
17 déc. 2023 par Manager, Gestion de l’hôtel
Hello Tim,We apologize for the extended check-in process and any inconvenience it may have caused. Thank you for bringing this to our attention, we will make sure to address this internally and provide further training to our team. We appreciate your feedback as it helps us to improve our services.
par un voyageur
Publié le 14 déc. 2023 sur Expedia
We seen a cockroach and the employee did nothing about it.
Commentaires de Gestion de l’hôtel
16 déc. 2023 par Manager, Gestion de l’hôtel
Hello Stephanie, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the incident you mentioned. We take cleanliness and pest control seriously, and we will address this matter with our staff to ensure it doesn't happen again in the future.
par un voyageur
Publié le 30 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 déc. 2023 par Manager, Gestion de l’hôtel
Hello Audreyanna,Thank you for choosing our hotel for your stay. We appreciate your rating and hope you had a pleasant experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.
par un voyageur
Publié le 15 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 nov. 2023 par Manager, Gestion de l’hôtel
Hello Summer,Thank you for sharing your exceptional experience with us! We are delighted to hear that your stay exceeded your expectations. Our team strives to provide outstanding service, and it is gratifying to know that we succeeded in making your stay memorable. We appreciate your kind words and look forward to welcoming you back soon.
par un voyageur
Publié le 13 nov. 2023 sur Hotels
Clean. Easy to book. Good amenities.
Commentaires de Gestion de l’hôtel
15 nov. 2023 par Manager, Gestion de l’hôtel
Hello Summer,Thank you for your positive feedback! We strive to provide a clean and comfortable experience for all our guests. We're glad to hear that you found our booking process easy and that you enjoyed our amenities. We hope to welcome you back again in the future!
par un voyageur
Publié le 5 nov. 2023 sur Expedia
Marking feel safe
Commentaires de Gestion de l’hôtel
5 nov. 2023 par Manager, Gestion de l’hôtel
Hello Guadalupe,Thank you for taking the time to share your feedback with us. The safety and well-being of our guests is of utmost importance to us, and we are pleased to hear that you felt safe during your stay. We appreciate you choosing our hotel and hope to welcome you back in the future.
par un voyageur
Publié le 15 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2023 par Manager, Gestion de l’hôtel
Hello Pam,Thank you for your excellent rating! We are thrilled to know that you had a great experience at our hotel. We look forward to welcoming you back again soon!
