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Mercure Fátima

4.0 star property
4-star eco-certified hotel near Church of the Most Holy Trinity

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Photo gallery for Mercure Fátima

Exterior
Privilege, Room, 1 King Bed
Sports facility
Exterior
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417
  • Church of the Most Holy Trinity
    ‪3 min walk‬
  • Chapel of the Apparitions
    ‪7 min walk‬
  • Sanctuary of Our Lady of Fatima
    ‪8 min walk‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed, View

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed, View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Fátima

City center retreat .With a stay at this Ourem hotel, you'll be steps from Church of the Most Holy Trinity and within a 10-minute walk of Chapel of the Apparitions. Sanctuary of Our Lady of Fatima and O Milagre de Fatima are also within half a mile (1 km).

What's nearby

  • Church of the Most Holy Trinity - 3 min walk - 0.3 km
  • Chapel of the Apparitions - 7 min walk - 0.6 km
  • O Milagre de Fatima - 8 min walk - 0.7 km
  • Sanctuary of Our Lady of Fatima - 8 min walk - 0.7 km
  • Fatima Basilica - 8 min walk - 0.7 km

Getting around

  • Leiria Station - 27 min drive
  • Humberto Delgado Airport (LIS) - 76 min drive

Restaurants

  • ‪Estátua João Paulo II - ‬4 min walk
  • ‪Casa Platano Restaurante - ‬1 min walk
  • ‪Restaurante Santa Cruz - ‬7 min walk
  • ‪Restaurante O Recinto - ‬4 min walk
  • ‪A Casa dos Pastéis - Pastéis de Fátima - ‬5 min walk

About this property

Mercure Fátima

4-star eco-certified hotel near Church of the Most Holy Trinity
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Mercure Fátima. Parking is available for a fee.

This 4-star Ourem hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 6 levels
  • Built in 2020
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Fátima offers 72 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Carte Blanche, debit cards, cash, mobile payments, and MobilePay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 9564

Property is also known as

Mercure Fátima Hotel
Mercure Fátima Ourem
Mercure Fátima Hotel Ourem
Mercure Fátima (Opening January 2021)

Mercure Fátima Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 330 out of 378 reviews
Rating 8 - Good. 38 out of 378 reviews
Rating 6 - Okay. 5 out of 378 reviews
Rating 4 - Poor. 1 out of 378 reviews
Rating 2 - Terrible. 4 out of 378 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

KAREN, Panama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for visting the Sanctuary of our Lady of Fatima. Comfortable room
Stayed 1 night in May 2025

10/10 Excellent

Edwina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location to Fatima

The hotel and the breakfast were awesome. We also had dinner at the Bistro in the hotel. Great food and service. Free parking was nice. And it fit our van.
Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Stayed 4 nights in Feb 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service the staff is amazing , and is very clean and one of the best breakfast in Portugal
Stayed 3 nights in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Feb 2025

10/10 Excellent

Manuel

Stayed 1 night in Jan 2025

10/10 Excellent

Diana, Friendswood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A un lado del santuario de nuestra Señora de Fátima se encuentra el hotel. La mejor ubicación en toda la ciudad. Está a 5 minutos caminando a la estación de autobús y tiene el mejor restaurante. El servicio es muy amable tanto en el hotel como en el restaurante. Las habitaciones están muy cómodas y amplias.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and location
Stayed 7 nights in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Eddie

Stayed 1 night in Dec 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, room and bathroom is a good size, bed is comfortable, room temperature is adjustable and works perfectly fine especially in the winter, dining option & food is great, hotel design & decor is contemporary, highly functional and beautiful! Highly recommended.
Stayed 3 nights in Dec 2024

2/10 Terrible

Carlos, New York

Stayed 2 nights in Sep 2024

8/10 Good

Judith

Stayed 2 nights in Nov 2024

10/10 Excellent

EDUARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. Conam is a real star and has helped us meet all our needs.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The retraction shades are great. Great views of the Heart statue. Location is the best. Very convenient, walkable and safe.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great location, amazing staff, great breakfast and great dinner.
Stayed 1 night in Nov 2024

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is our second visit to the Mercure Hotel. Overall, the hotel is nice, and the front desk service is excellent. It is conveniently located near the basilica, and the breakfast offered is superb. The Platano restaurant is also a must-try, and the shopping store has everything you might want or need. I am giving the hotel four stars instead of five because when we returned to our room after spending the afternoon at the basilica, we found that there was no shampoo or conditioner provided. We had not brought our own because we were only staying for one night and had left our luggage in the car ( it was past 11 pm). When I called to request shampoo, the representative informed me that the cleaning staff would deliver it the next day. However, if I needed it immediately, there would be a charge of €15. I believe it was the hotel's responsibility to provide basic amenities like shampoo and conditioner, rather than ours.
Stayed 1 night in Nov 2024

10/10 Excellent

Javier, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short time but excellent staying
Stayed 1 night in Oct 2024

10/10 Excellent

Sergio M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totalmente recomendable

Habitacion amplia, comoda y limpia. Muy cerca del santuario, restaurants, negocios.
Stayed 1 night in Oct 2024

10/10 Excellent

Maisie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Leonardo, Rouse hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel ! New
Stayed 1 night in Oct 2024