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5.0 out of 5

"Unexpectedly gorgeous hotel with an outstanding breakfast. Their staff is amazing. " More

By a verified traveller on Fri 17 Nov 2023

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Hotel Description

Family-friendly 4-star hotel near Central Market

City center stay

At this Duomo hotel, you'll be well placed to visit Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella, both within a 5-minute walk. Uffizi Gallery and Piazza del Duomo are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free full breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center, express check-out, and airport shuttle. There's a bar/lounge on site, and a 24-hour front desk and concierge services are also provided.

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $298* Per night/room 31 Mar. - 1 Apr.

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Centrale ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Centrale

Everyone (3) Couples (1) Family (1)
5 out of 5
Unexpectedly gorgeous hotel with an outstanding breakfast. Their staff is amazing.

Posted by , from COOPER CITY on 17 Nov. 2023

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Comment from Hotel Management

24 Nov. 2023 by Sara

Dear Kathleen,Thank you for your fantastic feedback! We are happy that you enjoyed your stay at our facility and we hope to welcome you again in our historic Dimora FiorentinaBest regardsSara Hotel Manager

5 out of 5

Posted by , from HALF MOON BAY on 30 Sep. 2021

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5 out of 5

Posted by on 25 Oct. 2019

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Comment from Hotel Management

2 Nov. 2019 by Hotel Menagement

Dear Guest, Thank you for your review. We are glad to know you enjoyed your stay in Relais Hotel Centrale and hope to welcome you back in the future.

5 out of 5
Hotel is located just off of the Duomo square and San Lorenzo and only a few blocks from the train station. Excellent location close to everything. Staff spoke great English and was helpful. Breakfast included both hot and cold options and brewed coffee which can be hard to find in Italy. My only complaint is that there was not a coffee or tea maker in the room so we had to go to breakfast to get coffee.

Posted by on 26 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by hotel centrale

Dear Guest, we are happy to see you had good time and you enjoyed our hospitality, anytime you wish to come back we will be here for you. We also appreciate your constructive comment that will be shared with the team: feedback from guests is of utmost importance to us. Our best,

5 out of 5

Would absolutely come back!

Location: Everything... shopping, sightseeing, food, etc.
We chose this hotel because we had two days and a car. They have a private garage that can house the car (for an additional valet fee... but sooo worth it since there's no where to park in the center where the hotel is located) as well as a laundry service (again, worth it when you've had to wear the same clothing more than expected because Italy had an unexpected cold snap). Literally 3 small blocks from Il Duomo down a quiet cobblestone street so you are away from the bustling crowds and noise. Great security and very helpful front desk staff. Our room was cold and they told us that the heat was off because of the time of year (normally it would be warmer... remember that cold snap I mentioned?) so they gave us a space heater that really helped. Offered the most extensive and by far best continental breakfast experience out of all the hotels we stayed during our trip. You could get eggs, pancakes, and crepes made fresh if you wanted. I'm gluten-free and they had a lot of options and an entire area of clearly marked gluten-free items. The bed was fantastic. Great shower. Very clean. Elevator between floors if you didn't want to take the beautiful, winding stairs to your room. We would absolutely go back. Totally enjoyed this place!

Posted by , from Philadelphia, PA on 29 Apr. 2017

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Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, a meeting room, and coworking spaces are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A library, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Centrale. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1800
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Bellhop
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Valet parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Florence (ZMS-Santa Maria Novella Train Station) (1.3 km / 0.8 mi)
  • Metro station: Unità Tram Stop (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Centrale offers 35 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hotel Centrale offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Online Penalty Collection
  • LGBTQIA friendly
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 69 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Nearby parking fee: EUR 35 per day (656 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centrale Florence
  • Centrale Hotel
  • Hotel Centrale Florence
  • Centrale Dimora Storica Florence
  • Centrale Dimora Storica Hotel
  • Relais Hotel Centrale Florence
  • Relais Centrale Florence
  • Relais Centrale
  • Hotel Centrale Hotel
  • Hotel Centrale Florence
  • Hotel Centrale Hotel Florence
  • Relais Hotel Centrale Residenza D 'Epoca

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.