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The St. Regis Florence

5.0 star property
5-star luxury hotel near Piazza di Santa Maria Novella

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Photo gallery for The St. Regis Florence

Royal Suite, 1 King Bed, Non Smoking, River View (Balcony)
Presidential Suite, 1 King Bed, Non Smoking, River View (Terrace) | Living room
Lunch, dinner served; Mediterranean cuisine, alfresco dining
Royal Suite, 1 King Bed, Non Smoking, River View (Balcony)
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Breakfast available
  • Pet-friendly
  • Parking available

Explore the area

Map
Piazza Ognissanti 1, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪6 min walk‬
  • Ponte Vecchio
    ‪10 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪13 min walk‬
  • Florence (FLR-Peretola)
    ‪30 min drive‬

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About the area

Florence

Santa Maria Novella stay.Within a 10-minute walk of this Santa Maria Novella hotel, you'll find Basilica of Santa Maria Novella and Ponte Vecchio. Uffizi Gallery and Cathedral of Santa Maria del Fiore are also within 2 miles (3 km).

What's nearby

  • Piazza di Santa Maria Novella - 6 min walk - 0.6 km
  • Ponte Vecchio - 10 min walk - 0.9 km
  • Uffizi Gallery - 13 min walk - 1.1 km
  • Cathedral of Santa Maria del Fiore - 13 min walk - 1.1 km
  • Piazza del Duomo - 14 min walk - 1.3 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 7 min walk
  • Florence Santa Maria Novella Station - 8 min walk
  • Florence Airport, Peretola (FLR) - 30 min drive

Restaurants

  • ‪Se - Sto - ‬1 min walk
  • ‪Winter Garden by Caino - ‬1 min walk
  • ‪Osteria dei Centopoveri - ‬4 min walk
  • ‪Il Profeta - ‬2 min walk
  • ‪Space Electronic SRL - ‬4 min walk

About this property

The St. Regis Florence

5-star luxury hotel near Piazza di Santa Maria Novella
The St. Regis Florence offers its guests a hot tub and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 7 meeting rooms, and limo/town car service are available. Spa services, a library, and a terrace are also featured at the luxury The St. Regis Florence. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Florence hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The St. Regis Florence offers 99 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, bidets, and hair dryers.

This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages and detox wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The St. Regis Florence is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

Languages

English

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Property amenities

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 55 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (EUR 55 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Library
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Lever door handles
  • Raised toilet seat (20 inches high)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 45 per person
  • Airport shuttle fee: EUR 105 per person (one-way)
  • Covered valet parking fee: EUR 55 per night (in/out privileges)
  • Nearby parking fee: EUR 55 per day (1148 ft away)
  • Pet fee: EUR 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number IT048017A1NOJIJZXL

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Florence St. Regis
St. Regis Florence
St. Regis Florence Hotel
The St. Regis Florence Hotel
Florence Grand Hotel
Grand Hotel Florence
The St. Regis Florence Hotel Florence
The St. Regis Florence Florence
The St. Regis Florence Hotel Florence

The St. Regis Florence Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 214 out of 256 reviews
Rating 8 - Good. 31 out of 256 reviews
Rating 6 - Okay. 8 out of 256 reviews
Rating 4 - Poor. 0 out of 256 reviews
Rating 2 - Terrible. 3 out of 256 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

nickey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for 7 nights in Feb. The staff in the HOTEL are top notch and will stay here again. Easy to walk to all locations and the concierges are very good!
Stayed 6 nights in Feb 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 2 nights in Mar 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Mario

Travelled with partner
Very friendly and helpful staff . Will definitely be back.
Stayed 5 nights in Mar 2025

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5-star experience. One of top florence hotels for comfort and convenience. Every request was granted with smiles, incredibly personable staff and simply nothing negatve. Wonderful location, ambiance, food and assistance. Hope to return!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sevda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
St. Regis properties never disappoint. The staff were phenomenal as always. The breakfast was a great way to start the day. And the cocktails from the Winter Garden were amazing (the Klimt was to die for). My only complaint was the shower, in an otherwise perfect room, it was small and cramped. The shower head was too low and I would hit my head (I’m 6’ on a good day).
Stayed 5 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely Amazing. We had a suite there and it was one of the best I’ve ever stayed in in Europe. Large comfortable and stunning inside. The staff is absolutely wonderful close to everything and easy to get in and out of
Stayed 2 nights in Sep 2024

10/10 Excellent

Genaro

Travelled with family
Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Madhur

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT & BEST
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location Staff is superb
Stayed 3 nights in Mar 2024

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great classic hotel

Great classic hotel full of charm and attentive service staff. Very good location within walking distance of many great sites in Florence. Will stay again and every time in the future.
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel

Everything was good. Love the architecture. Staffs are amazing. But, the heater and water pipes make noise. The room is a little small. The location is a little far from tourist’s spots.
Stayed 3 nights in Jan 2024

10/10 Excellent

Brannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Birthday Stay

From the moment we arrived to the hotel the service was amazing. The staff was more than helpful. The location is perfect and walking distance for all of the shopping we planned to do. Our suite was beautiful. We appreciate the minor details and arrangements they made to help us enjoy my birthday. We will definitely be back!
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Sana

Travelled with partner
Liked: Amenities
Absolutely perfect in every way, gorgeous hotel/rooms, fantastic service and ideal location.
Stayed 5 nights in Aug 2023

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Jenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You will feel like the Medici when you stay here. The service, food, and decor are impeccable. I can't wait to stay here again. This might be the only place I will now stay in Florence.
Stayed 3 nights in May 2023

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Excellent staff.
Stayed 9 nights in May 2023

8/10 Good

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We were not pleased to late checking in. We were very tired but they keep delaying for check in. We were not informed about the key to gym when checking in. Couldnt go to the gym in the morning
Stayed 1 night in Apr 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
St. Regis’ commitment to overall excellence was evident in every aspect.
Stayed 3 nights in Apr 2023

8/10 Good

Romina

Travelled with family
Liked: Cleanliness, staff & service, amenities
In comparison to the price which is charged the rooms are so small and we expected bigger room than what we had.
Stayed 4 nights in Mar 2023