All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Wonderful stay for 7 nights in Feb. The staff in the HOTEL are top notch and will stay here again. Easy to walk to all locations and the concierges are very good!
5-star experience. One of top florence hotels for comfort and convenience. Every request was granted with smiles, incredibly personable staff and simply nothing negatve. Wonderful location, ambiance, food and assistance. Hope to return!
St. Regis properties never disappoint. The staff were phenomenal as always. The breakfast was a great way to start the day. And the cocktails from the Winter Garden were amazing (the Klimt was to die for). My only complaint was the shower, in an otherwise perfect room, it was small and cramped. The shower head was too low and I would hit my head (I’m 6’ on a good day).
absolutely Amazing. We had a suite there and it was one of the best I’ve ever stayed in in Europe. Large comfortable and stunning inside. The staff is absolutely wonderful close to everything and easy to get in and out of
Great classic hotel full of charm and attentive service staff. Very good location within walking distance of many great sites in Florence. Will stay again and every time in the future.
Everything was good. Love the architecture. Staffs are amazing. But, the heater and water pipes make noise. The room is a little small. The location is a little far from tourist’s spots.
From the moment we arrived to the hotel the service was amazing. The staff was more than helpful. The location is perfect and walking distance for all of the shopping we planned to do. Our suite was beautiful. We appreciate the minor details and arrangements they made to help us enjoy my birthday. We will definitely be back!
You will feel like the Medici when you stay here. The service, food, and decor are impeccable. I can't wait to stay here again. This might be the only place I will now stay in Florence.
We were not pleased to late checking in. We were very tired but they keep delaying for check in.
We were not informed about the key to gym when checking in.
Couldnt go to the gym in the morning