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Hotel Maya Internacional

3.0 star property
3-star beach hotel near Flores Dock

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Photo gallery for Hotel Maya Internacional

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Pool
Lake view
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Calle Litoral del Lago, zona 0, Flores, Peten, 1001
  • Maya Mall
    ‪2 min walk‬
  • Flores Dock
    ‪14 min walk‬
  • Church of Our Lady of the Remedies
    ‪15 min walk‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Junior Suite Double

Junior Suite Double

Junior Suite Double

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

View all photos for Junior Suite Single

Junior Suite Single

Junior Suite Single

  • Sleeps 1
  • 1 Double Bed

About the area

Flores

City center stay.At this hotel, you'll be steps from Maya Mall and within a 10-minute walk of Central Park. Also, Lake Petén Itzá is within half a mile (1 km) and Flores Dock is within 2 miles (3 km).

What's nearby

  • Maya Mall - 2 min walk - 0.2 km
  • Central Park - 5 min walk - 0.5 km
  • Flores Dock - 14 min walk - 1.2 km
  • Las Guacamayas Biological Station - 14 min walk - 1.2 km
  • Church of Our Lady of the Remedies - 15 min walk - 1.2 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 2 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬20 min walk
  • ‪Raices Bar & Grill - ‬14 min walk
  • ‪Raices Del Lago - ‬32 min drive
  • ‪Ristoranto Terrazzo - ‬16 min walk
  • ‪Pollo Campero - ‬4 min walk

About this property

Hotel Maya Internacional

3-star beach hotel near Flores Dock
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and gift shops/newsstands are also featured at Hotel Maya Internacional. An airport shuttle (available on request) is available for a fee.

This 3-star Flores hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • 3 buildings
  • Meeting rooms
  • Built in 1971
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Maya Internacional offers 28 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and ceiling fans. Rooms open to balconies. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:30 PM on request
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 11 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 14-inch TV with cable channels

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 11 per person
  • Airport shuttle fee: USD 3 per person (one-way)
  • Airport shuttle fee per child: USD 3 (one-way), (from 1 to 4 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Hotel Maya Internacional
Hotel Maya Internacional Santa Elena
Maya Internacional
Maya Internacional Santa Elena
Hotel Maya Internacional Guatemala/Santa Elena
Maya Internacional ta Elena
Hotel Maya Internacional Hotel
Hotel Maya Internacional Flores
Hotel Maya Internacional Hotel Flores

Hotel Maya Internacional Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 63 reviews
Rating 8 - Good. 23 out of 63 reviews
Rating 6 - Okay. 12 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sergio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedaje y estacionamiento muy bueno. Servicio de restaurante en extremo lento. No usamos la piscina al encontrarla sucia con reatos de servilletas, vasos.
Stayed 1 night in Feb 2025

10/10 Excellent

Noe

Stayed 1 night in Feb 2025

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

8/10 Good

Lilian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we really enjoyed our stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024

2/10 Terrible

Eddie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old hotel that may had seen better days. The room looked poor. The hotel itself is worn down and you can't even pay for transport to the airport with a card (debit/credit), they only accept cash.
Stayed 1 night in Dec 2023

2/10 Terrible

José

Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable, nicely appointed room. Amazing shower fill with tropical plants. Good food, view of the lake and Flores from the restaurant area (try the PideTurk with shrimp and curry). Adjacent to helicopter pad for trip to El Mirador.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Las instalaciones son bellas, pero el personal es completamente incompetente, no saben absolutamente nada de servicio al cliente. Es decepcionante ya que el hotel es bello y podría ser una gran experiencia.
Stayed 4 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is a small hotel, really close to the lake very nice to have the meal in the restaurant.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute Room

The hotel was beautiful and somewhat cozy. It rained during our stay and our room flooded a bit. The rooms have a muggy scent. The beds aren’t super comfy, but they worked for the days we were there. We stayed in the 3 bed rooms.
Stayed 2 nights in Aug 2018

8/10 Good

marco, Maryland usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like the location, view of lake, sauna, natural area. DID NOT LIKE, to many critters in the room (spiders, small geckos) requested to check in 30 minutes earlier do to a long distance trip, I was told to pay extra for the 30 minutes, while other hotels allowed me to check in two ours early. food price was very expensive.
Stayed 2 nights in Aug 2018

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

The staff was attentive
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended by frequent traveler

Beautiful place, short walk over bridge to Flores island (close to walk but far enough away that the booming activities of Flores were not right next to us, so it was like having our own oasis just to the side of all the zany Flores activities. Spent hours on peaceful patio. Food was terrific. Staff accommodated a late check out when flight was delayed.
Stayed 2 nights in Jan 2018

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, nice atmosphere

The hotel is nice. The staff were pleasant, the room was clean. Has a balcony which is always a bonus. A drawback is the bathroom that faces the outside walkway to the rooms people passing by can hear what is happening in there. If you want to get a taxi to Flores Isla walk to the mall and get into a tuk tuk it is much cheaper than booking a taxi from the hotel.

8/10 Good

Kerry, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint hotel, really close to the airport

This quaint small hotel very near the airport was fun. The room was clean and comfortable. Good clean bathroom. Great hot shower with soap and shampoo. Good breakfast, nice litlle resaurant on site

8/10 Good

Christopher, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place even in a bad situation!

Hurricane Earl trashed everything, power, water, wifi and cable. Not Hotels fault, staff did a great job at making things as best as could be under the conditions. Most everything was operating after a couple days. Nice, friendly hospitable staff,good food friendly relaxed environment, thank you for making a bad situation a good stay at your hotel!

10/10 Excellent

Ella, New York

Liked: Cleanliness, staff & service, room comfort

Great hotel close at the lake

This is a wonderful hotel that only take less than 10 mins from the airport. The views are great, foods are good as well.

10/10 Excellent

Byron L., Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

This was our home base for our trip to the Mayan Pyramids, it was about 4 blocks away from the docks where you can hire a boat to show you around the lake. Amazing location and scenery, the condition of the hotel can use some improvement but it was still an enjoyable experience. The staff were attentive and the locals were friendly, an unforgettable trip nonetheless.