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Rafain Palace Hotel & Convention Center

3.5 star property
Family-friendly 3.5-star hotel with 3 outdoor pools

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Photo gallery for Rafain Palace Hotel & Convention Center

3 outdoor pools, sun loungers
Reception
Sauna, hot tub, steam room, mud baths, hot stone massages
3 outdoor pools, sun loungers
Deluxe Triple Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Hot tub
  • All-inclusive
  • Gym
  • Pet-friendly

Explore the area

View in a map
Av. Olimpio Rafagnin, 2357, Parque Imperatriz, Foz do Iguaçu, PR, 85862-210
  • Place, Rafain Palace Convention Center
    ‪3 min walk‬
  • Place, Cataratas JL Shopping Mall
    ‪6 min drive‬
  • Place, Cataratas Avenue
    ‪8 min drive‬
  • Airport, Iguassu Falls (IGU-Foz do Iguacu Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Triple Room

Luxury Triple Room

Luxury Triple Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Deluxe Triple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 3 Twin Beds

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the area

Foz do Iguaçu

Região Norte stay.With a stay at this Região Norte hotel, you'll be within half a mile (1 km) of Rafain Palace Convention Center and 2 miles (3 km) of Ponte Tancredo Neves. Also, Hospital Costa Cavalcanti is within 3 miles (5 km) and Cataratas JL Shopping Mall is within 6 miles (10 km).

What's nearby

  • Rafain Palace Convention Center - 3 min walk - 0.3 km
  • Omar Ibn Al-Khattab Mosque - 6 min drive - 5.7 km
  • Cataratas JL Shopping Mall - 6 min drive - 5.6 km
  • Cataratas Avenue - 8 min drive - 7.2 km
  • Catuai Palladium Shopping Center - 10 min drive - 9.6 km

Getting around

  • Urban Transport Terminal - 13 min drive
  • Central Station - 36 min drive
  • Iguassu Falls (IGU-Foz do Iguacu Intl.) - 29 min drive

Restaurants

  • ‪Restaurante - ‬6 min walk
  • ‪Restaurante Rossi - ‬6 min walk
  • ‪Rafain Chopp - ‬4 min drive
  • ‪Café da Manhã - ‬6 min walk
  • ‪Pizza Peroni Delivery - ‬3 min drive

About this property

Rafain Palace Hotel & Convention Center

Family-friendly 3.5-star hotel with 3 outdoor pools
Some rates at Rafain Palace Hotel & Convention Center are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Rafain Palace Hotel & Convention Center offers its guests a full-service spa, 3 outdoor swimming pools, a hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A business center, 17 meeting rooms, and coworking spaces are available. Event space at this hotel measures 193912 square feet (18015 square meters) and includes a conference center. A children's pool, a fitness center, and a complimentary children's club are also featured at the family-friendly Rafain Palace Hotel & Convention Center. Self parking is free.

This 3.5-star Foz do Iguaçu hotel is smoke free.

  • 1 building
  • 270 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 193912 sq ft of conference space
  • 18015 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Rafain Palace Hotel & Convention Center offers 270 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include dining tables. 32-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Foz do Iguaçu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Smooth flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 50.00 per pet, per day
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 50.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rafain Palace
Rafain Palace Foz Do Iguacu
Rafain Palace Hotel
Rafain Palace Hotel Foz Do Iguacu
Rafain Palace Hotel Convention Center

Reviews

Rafain Palace Hotel & Convention Center Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 376 out of 633 reviews
Rating 8 - Good. 187 out of 633 reviews
Rating 6 - Okay. 46 out of 633 reviews
Rating 4 - Poor. 21 out of 633 reviews
Rating 2 - Terrible. 3 out of 633 reviews

Reviews

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not happy with the restaurant service. Too much delay from order to get the plate in the table and, also, the food was bad for the price that paid. Amazing pool and excelent custemer service.
Stayed 1 night in Feb 2025

6/10 Okay

Shingo

Liked: Cleanliness
The room and the facilities in general are old, but the pool is excellent, also the facilities for kids aré very good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cedhot, Caracas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del evento
Stayed 2 nights in Nov 2024

4/10 Poor

Ozeias

Stayed 2 nights in Mar 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, thanks
Stayed 2 nights in Sep 2022

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good thanks
Stayed 1 night in Sep 2022

2/10 Terrible

ZACHARY

Business traveller
Disliked: Staff & service, room comfort
The service was not good at this place. The rooms lacked basic amenities. There was no chair only a bed, their was no iron, instead though they would iron your clothes for a fee. I’ve never stayed in a hotel that didn’t have an iron, or a chair, or hangers. I ordered room service and it was supposed to be an sandwich with egg meat, cheese. Instead what they sent me was a essentially a grilled cheese, with the meat and the egg served on the side. I speak Portuguese so I know that this is not what I was supposed to get. The only water that was available for washing and showering was scalding hot, there was no cold water. The pool is nice but for a business traveller I’d never stay here again.
Stayed 2 nights in Sep 2019

6/10 Okay

Darlene

Liked: Cleanliness, staff & service
Disliked: Room comfort

Business stay

Sparse by American standards but overall was good.
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel transfer us to other hotel far from Rafain about 20km and lower category. It was a trouble as the congress was running in Rafain. They said they had a problem with the room. They only provide one room for the last night only because I complained. They should pay attention on the needs of the guests.

8/10 Good

Howard, Philadelphia, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Different Hotels Named Rafain

The hotel was okay, but it was the wrong one. I thought I was booking Rafain Centro, in the center of town, but it turned out that I booked Rafain Palace, several kilometers from the center. The hotel was okay, but not what I thought I was getting, and not at all the location that I wanted.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel very nice, room dark and musty

This stay in November 2014 was in connection with a conference, otherwise I might have chosen a more central hotel. The hotel is fine if one has a rented car. The hotel lobby and restaurant and pool area were truly very nice, but our room - 342 - was very musty (damp and somewhat smelly) and rather dark even in the middle of the day because of trees outside the balcony. Our swimsuits would not dry there.

10/10 Excellent

Ciro, venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelent

Excelent

8/10 Good

Bob

Liked: Staff & service, room comfort

Not a US 4 start hotel

The hotel is currently in the midst of a major renovation and upgrade. I think that it was probably nice in the past but the decor was dated and would love to see what they do with it.The service was great and with an updated look this place could be truly nice. Breakfast was good each morning.

10/10 Excellent

Marco

Stayed 4 nights in Jul 2025

10/10 Excellent

CAMILA M F

Stayed 7 nights in Jul 2025

10/10 Excellent

Henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortável e com muitas atividades

O hotel é maior do que eu imaginava. O quarto é bem grande e acomodou confortavelmente 4 pessoas. O café da manhã foi ótimo, variado e com muitas opções. O atendimento doa funcionários foi sempre muito bom e cortez. Adoramos a estadia.
Stayed 6 nights in Jul 2025

10/10 Excellent

Carla Borghi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom, mas podem melhorar.

O Hotel nos surpreendeu em vários pontos. O estacionamento é bem amplo, porém sempre está cheio, sem vagas delimitadas. Não tem manobrista, facilita o acesso aos carros. Durante nossa estadia de 7 dias não houve nenhum problema, funciona muito bem. A estrutura de piscinas e atividades para crianças é muito boa, as piscinas são aquecidas, mas a central e infantil mais frias. O numero de salva vidas é insuficiente pela área, se ele está supervisionando uma piscina, a outra fica sem cobertura. Digo isso, pois mais de uma vez as crianças corriam em lugares perigosos, dentro do jardim central da piscina, a responsabilidade é dos pais cuidarem mas não acontecia isso, o salva vidas era o único que conseguia manter o controle. Durante o período que ficamos, houve recreação e teatro em volta da piscina todos os dias, isso ajudou muito para divertir as crianças. Fizemos uma troca de categoria de quarto, saindo de uma suíte simples para a maior com sala. Por ser uma suíte maior e mais cara, esperávamos mais além do espaço maior. Percebemos que um ar condicionado estava quebrado, pedimos para verificarem mas infelizmente não houve muito o que fazer no momento. A TV dos quartos são antigas e desproporcionais ao tamanho do quarto, poderiam ser maiores. No banheiro, a ducha era antiga e o box vazava água todos os dias durante o banho. As arrumadeiras são super carinhosas com as crianças e cuidaram muito bem da arrumação todos os dias. E o café da manhã tem muitas opções.
Cada dia tinha um bichinho esperando as crianças, cuidados que fazem a diferença.
Cada dia tinha um bichinho esperando as crianças, cuidados que fazem a diferença.
Stayed 7 nights in Jul 2025

10/10 Excellent

Tamyris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien con reparo....

La estadía buena porque había muchas actividades y piscinas, pero, algunos detalles, hongos en el techo del baño, una cama se cayó porque tenía una rueda que no correspondía. Hubo ruido en exceso con las actividades de los niños, quizás, debieran realizar esas acrividades en salones de eventos y no en la piscina a la hora de la cena.
Stayed 10 nights in Jul 2025

10/10 Excellent

tiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me surpreendeu

Excelente custo beneficio para quem tem crianças, as atividades voltadas a elas são ótimas.
Stayed 2 nights in Jul 2025

4/10 Poor

Jeremias

Stayed 2 nights in Jul 2025

6/10 Okay

Solange

Travelled with family
Disliked: Room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Ana Carolina

Stayed 2 nights in Jul 2025