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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Hotel near Ripley's Aquarium of the Smokies in Gatlinburg

Choose dates to view prices

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

A modern living room with sofas, a coffee table, and a TV. Large windows offer a view of the outside.
A covered outdoor area with a fireplace, seating, and a view of the surrounding landscape.
A modern kitchen with a central island, wooden cabinets, and a blue ceiling.
A modern reception desk with a wooden finish, a wall-mounted crescent moon decoration, and pendant lighting.
A modern hotel building with a sign reading "Comfort Suites."

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Air conditioning

Explore the area

View in a map
321 Reagan Drive, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Gatlinburg Space Needle
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬

Room options

View all photos for Suite (Double Queen, Handicapped)

A hotel room with two beds, a desk, a nightstand, and a large window.

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (One Bed King, Handicapped Impaired)

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Suite (One Bed King, Handicapped Impaired)

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (Wide King, Handicapped, HEARING)

A modern hotel room with a large bed, a nightstand with a lamp, and a mirror on the wall.

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Handicapped Impaired)

A hotel room with a large bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Suite, 1 King Bed (Handicapped Impaired)

9.0 out of 10
Wonderful
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Double Queen, Handicapped Impaired)

A hotel room with two beds, a green patterned wall, and a small kitchenette.

Suite (Double Queen, Handicapped Impaired)

8.8 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite (Double Queen)

A hotel room with two beds, a green accent wall, a small desk with a lamp, and artwork on the wall.

Suite (Double Queen)

9.6 out of 10
Exceptional
(209 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Handicapped)

A hotel room with a large bed, bedside tables, a desk, and a green accent wall.

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Wide King, Handicapped, HEARING)

A hotel room with a large bed, bedside tables with lamps, a TV, and a seating area with a chair and a small table.

Suite (Wide King, Handicapped, HEARING)

9.0 out of 10
Wonderful
(4 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, a wall clock, and a painting on the wall.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(51 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Wide King, HEARING)

A hotel room with a large bed, a nightstand with a lamp, a mirror, and a green accent wall.

Suite (Wide King, HEARING)

8.8 out of 10
Excellent
(3 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (One Bed King)

A hotel room with a large bed, a nightstand with a lamp, a mirror, and a wall with a geometric pattern.

Suite (One Bed King)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

DOUBLE Accessible-Two Queen Beds

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible KING SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

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About the area

Gatlinburg

City center stay.Within a 10-minute walk of this Gatlinburg hotel, you'll find Gatlinburg Convention Center and Gatlinburg Space Needle. Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.3 km
  • Gatlinburg Space Needle - 5 min walk - 0.4 km
  • Ripley's Believe It Or Not Museum - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 6 min walk - 0.6 km
  • Gatlinburg SkyPark - 6 min walk - 0.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 75 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬7 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Myron Mixon Bbq Co - ‬6 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Hotel near Ripley's Aquarium of the Smokies in Gatlinburg
Comfort Suites Gatlinburg Downtown-Convention Center offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A vending machine, ski storage, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Gatlinburg Downtown-Convention Center. Free self parking is available.

This Gatlinburg hotel is smoke free.

  • 89 guestrooms or units
  • 5 levels
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Comfort Suites Gatlinburg Downtown-Convention Center offers 89 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

How close is Comfort Suites Gatlinburg Downtown-Convention Center to the airport?

Comfort Suites Gatlinburg Downtown-Convention Center is 44.7 mi (75-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites Gatlinburg Downtown-Convention Center?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Gatlinburg Downtown-Convention Center on Aug 31, 2026 start from CA $123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites Gatlinburg Downtown-Convention Center have an airport shuttle?

Airport shuttle services are not available at Comfort Suites Gatlinburg Downtown-Convention Center.

Does Comfort Suites Gatlinburg Downtown-Convention Center offer free breakfast?

Comfort Suites Gatlinburg Downtown-Convention Center offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Comfort Suites Gatlinburg Downtown-Convention Center?

No, there is no casino at this hotel.

What time is check-in at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM.

Is there free parking at Comfort Suites Gatlinburg Downtown-Convention Center?

This hotel offers free self parking.

Does Comfort Suites Gatlinburg Downtown-Convention Center have a pool?

Comfort Suites Gatlinburg Downtown-Convention Center features an indoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Comfort Suites Gatlinburg Downtown-Convention Center have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites Gatlinburg Downtown-Convention Center to downtown Gatlinburg?

Comfort Suites Gatlinburg Downtown-Convention Center is 0.3 mi away from Gatlinburg.

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1059 out of 1525 reviews
Rating 8 - Good. 322 out of 1525 reviews
Rating 6 - Okay. 91 out of 1525 reviews
Rating 4 - Poor. 23 out of 1525 reviews
Rating 2 - Terrible. 30 out of 1525 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tammy

Nice hotel with a great location and they provide a good breakfast.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and breakfast was good. Would stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Hasnain Ahamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 days with our two-year-old son and truly felt like home. Comfortable, peaceful, and perfect for family stay.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would definitely stay here again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bernadine

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room! Staff was very friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel! Breakfast was great every morning and the pool was a nice added bonus !
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, spacious, and a great view of downtown Gatlinburg.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super clean, and the staff were very helpful! I am so glad that I found this hotel so close to the activities that we wanted to do.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness
Very happy w stay
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was convenient, location was ok.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Simmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, staff was great. Great location and just a wake from the strip. We were here for a basketball tournament and would stay there again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice, clean and quiet place to stay. It's a little bit of a walk to the main part of town but not too much . I especially liked the breakfast area in that it was quiet without the news blaring like everywhere else. We would like to stay there again sometime
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean and the breakfast was a great selection. Will definitely stay here again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms cleaned, easy check in, close to ripley
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Bear Alert!! Having been here I was aware but many people are not. Staff might think of bear siting announcements. Indoor pool was not inviting but the outside area was very nice . Very easy walking to attractions
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. It was the perfect location and the staff was very kind.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Nice and comfortable hotel in great location at a fantastic price
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean. It was all great
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great experience! From the check-in to checkout everything was perfect!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness
Very helpful staff and clean rooms
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and great location!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, walking distance from downtown
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very comfortable. room clean and comfortable . Staff pleasant and helpful. Check in quick.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Karli

Liked: Cleanliness, staff & service, amenities
The location is perfect and the bed is comfortable!
Stayed 3 nights in Feb 2026