Embassy Suites By Hilton Gatlinburg Resort

3.5 star property
3.5-star hotel near Great Smoky Mountains National Park

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Gatlinburg Resort

Meeting facility
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, in-room safe, desk, bed sheets
32-inch Smart TV with cable channels, streaming services
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available

Explore the area

View in a map
604 Airport Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪8 min walk‬
  • Place, Anakeesta
    ‪17 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪17 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Studio, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony (Bathtub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(15 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony

9.8 out of 10
Exceptional
(18 reviews)
  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

You may also like

About the area

Gatlinburg

In Gatlinburg .Within a 15-minute walk of the hotel, you'll find Gatlinburg Convention Center and Gatlinburg Space Needle. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 8 min walk - 0.7 km
  • Gatlinburg Space Needle - 11 min walk - 1.0 km
  • SkyPark - 12 min walk - 1.1 km
  • Anakeesta - 17 min walk - 1.4 km
  • Ripley's Aquarium of the Smokies - 17 min walk - 1.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬11 min walk
  • ‪Sugarlands Distilling Co. - ‬11 min walk
  • ‪Mellow Mushroom - ‬11 min walk
  • ‪Crockett's Breakfast Camp - ‬16 min walk
  • ‪Log Cabin Pancake House - ‬5 min walk

About this property

Embassy Suites By Hilton Gatlinburg Resort

3.5-star hotel near Great Smoky Mountains National Park
Embassy Suites By Hilton Gatlinburg Resort offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Embassy Suites By Hilton Gatlinburg Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Gatlinburg hotel.

  • 164 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2024
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Embassy Suites By Hilton Gatlinburg Resort offers 164 air-conditioned accommodations with safes and hair dryers. Accommodations are furnished with double sofa beds, desks, and desk chairs. 32-inch Smart televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Dining table
  • Fenced pool
  • In-room sofa bed
  • Indoor pool
  • Lazy river
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch smart TV with premium cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open April 15 and close October 15.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Gatlinburg Resort Hotel
Embassy Suites By Hilton Gatlinburg Resort Gatlinburg
Embassy Suites By Hilton Gatlinburg Resort Hotel Gatlinburg

Embassy Suites By Hilton Gatlinburg Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 348 out of 419 reviews
Rating 8 - Good. 42 out of 419 reviews
Rating 6 - Okay. 14 out of 419 reviews
Rating 4 - Poor. 7 out of 419 reviews
Rating 2 - Terrible. 8 out of 419 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JEFFERY, mohave valley

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the creek running along the property . Nice pools and sitting areas. Close to all the activities. Room was clean and well laid out.
Stayed 1 night in Aug 2025

10/10 Excellent

ROBERT, East Ridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was real good the bar food was good restaurant prices and little pricey the I didn't like where you have to pay for parking each day you were there the bed wasn't too comfortable overall the place was beautiful
Stayed 3 nights in Jul 2025

10/10 Excellent

Winter

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
new facility, modern and clean, outdoor swimming pool with slides
Stayed 3 nights in Jun 2025

8/10 Good

jeff

Liked: Cleanliness

Weekend Trip

The hotel is very nice and convenient to the strip in Gatlinburg. This is a resort so a lot of kids are on the property but the only issue we had was them running down the hallway! Over all the room was on the small side especially for the price but nice. The other kicker was finding out a week before the trip a $15 a day parking charge was added. Some didn’t find out until they checked in.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic location that is walkable to downtown gatlinburg. The resort was very clean. The rooms were nice as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Nadina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was clean and chic. The breakfast was amazing. The rooms were spacious. This hotel felt luxurious. I’ll stay here again on my next vacation in gatlinburg.
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Jun 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love the location
Stayed 4 nights in Jun 2025

10/10 Excellent

Shellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

ryann

Stayed 3 nights in Jun 2025

10/10 Excellent

Chad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best family hotel in Gatlinburg! Will definitely stay again when me and my wife and two girls come back! There’s so much to love about this hotel! Pool, water slide, and lazy river are stunning. Food at the pool is great, breakfast options awesome and kept us full :). I’m a fanatic about cleanliness and this hotel was spotless. Love the feel and friendliness of the hotel. If I were to make improvements to hotel: Bed frame stuck out from mattress(hit with shins several times), water pressure was low, more hooks on bathroom would be helpful, walk to downtown was easy but walk up in the heat was tiresome…
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaime

Stayed 4 nights in May 2025

10/10 Excellent

Yenifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Molly, Coldwater

Stayed 3 nights in Jun 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room and grounds were clean. Some of the gates to the pool would not open with room key. When we arrived, the Lazy River was roped off and green. They got it cleaned and open on our 3rd day. There are bees flying around the top of the stairs at the water slide.
Stayed 4 nights in Jun 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We stayed for 3 nights. It’s a very nice, new hotel in a great location. The staff was incredibly helpful and nice. We loved the pools. Rooms were clean and well kept. However, I don’t know that we will stay here again because of two reasons:1. The mattresses are awful. They are so hard. To me, I literally felt like I was laying on a board with a thin layer of foam on top. Being a side sleeper, my hips were killing me by the end of the third night. 2. If you are in a room with a connecting door to another room, those doors are paper thin. We could hear everything in the room next to us who unfortunately had a toddler that fought bedtime. So either take earplugs or request a room with no adjoining door.
Stayed 3 nights in Jun 2025

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New, clean hotel with breakfast. Great area around, a convenient location. Ideal for families with kids! I recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise, milfoed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was just far enough away from the main drag. The pool area was very nice, plenty of seating and a spacious hot tub also fire pits! There was plenty of variety at breakfast. Would definitely stay at an embassy suites again! Our rooom was very clean and nicely decorated.
Stayed 3 nights in Jun 2025

10/10 Excellent

Melvin

Liked: Amenities
Very nice place
Stayed 1 night in Jun 2025

10/10 Excellent

Leon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, my family and I even saw the bears early morning from our window
Stayed 3 nights in May 2025

10/10 Excellent

Sophie

Stayed 2 nights in Jun 2025

4/10 Poor

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent, but at the bar both Friday and Saturday night there was only one bartender and she was excellent but overwhelmed 25-30 minutes to place a order is unacceptable. Saturday night/Sunday morning at 1:07 AM a monitor of some kind started beeping and it took the staff over a hour to figure it out that truly was unacceptable! I believe l am owed a complimentary stay please let me know?
Stayed 2 nights in Jun 2025

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location, staff were great, my kids loved the pool area. Perfect for families but I could see going with just my husband. The bar was swanky and cool.
Stayed 3 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first trip to Embassy Suites Gatlinburg but we are already planning our next. It was peaceful and serene but close to downtown and all of the attractions/restaurants. The breakfast is delicious! Make sure you try The Roaring Fork restaurant as well. Chef Chris made the best chicken Alfredo I have ever had with moist, well-seasoned chicken and a tasty Alfredo sauce. I miss it already but will be back soon.
Bathroom
Bathroom
King Bed Suite
Living Area
Stayed 2 nights in Jun 2025