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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Hotel near Gatlinburg Convention Center, connected to the convention center in Gatlinburg

Choose dates to view prices

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Exterior
Exterior
Free buffet breakfast
Exterior
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ole Smoky Moonshine Distillery
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking

In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Upgrade

In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Gatlinburg

Downtown Gatlinburg stay.A stay at this Downtown Gatlinburg hotel places you steps from Gatlinburg Convention Center and within a 5-minute walk of Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and Gatlinburg SkyPark are also within half a mile (1 km).

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.4 km
  • Gatlinburg SkyPark - 6 min walk - 0.6 km
  • Anakeesta - 13 min walk - 1.2 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center, connected to the convention center in Gatlinburg
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg.

This Gatlinburg hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Indoor pool, outdoor pool
The Wander Hotel, a Ramada by Wyndham
Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.9 out of 5, Good, 1,212 reviews
The price is CA $76
CA $85 total
includes taxes & fees
May 31 - Jun 1
The Wander Hotel, a Ramada by Wyndham

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside

Quality Creekside Gatlinburg

Quality Inn Creekside

Quality Inn Creekside Gatlinburg

Gatlinburg Quality Inn

Quality Inn Creekside Hotel Gatlinburg

Quality Inn Gatlinburg

Quality Inn Creekside Downtown Gatlinburg

Quality Creekside Downtown Gatlinburg

Frequently asked questions

How close is Quality Inn Creekside - Downtown Gatlinburg to the airport?

Quality Inn Creekside - Downtown Gatlinburg is 44.6 mi (70-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on Jun 1, 2026 start from CA $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Creekside - Downtown Gatlinburg have an airport shuttle?

Airport shuttle services are not available at Quality Inn Creekside - Downtown Gatlinburg.

Does Quality Inn Creekside - Downtown Gatlinburg offer free breakfast?

Yes, Quality Inn Creekside - Downtown Gatlinburg offers free breakfast.

Is there a casino at Quality Inn Creekside - Downtown Gatlinburg?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Quality Inn Creekside - Downtown Gatlinburg?

Free parking is not available at this hotel.

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Quality Inn Creekside - Downtown Gatlinburg features a seasonal outdoor pool.

Does Quality Inn Creekside - Downtown Gatlinburg have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Creekside - Downtown Gatlinburg to downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg is 0.4 mi away from Gatlinburg.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 304 out of 1108 reviews
Rating 8 - Good. 199 out of 1108 reviews
Rating 6 - Okay. 200 out of 1108 reviews
Rating 4 - Poor. 181 out of 1108 reviews
Rating 2 - Terrible. 224 out of 1108 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Stayed 1 night in Apr 2026

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here..
Stayed 5 nights in Apr 2026

2/10 Terrible

Andrew, Pisgah Forets

Disliked: Cleanliness, amenities, property conditions & facilities
The room was very unclean! when we told them the room needed cleaning they said no one could clean it and we had to take a broom and sweep it ourselves. The shower leaked and water ran into the floor, there was no soap nor a place to place any soap in the shower and The bath tissue holder was broken off the wall. The breakfast was undesirable because items were stale and old. Also. We had to pay extra fee for pets that was not disclosed online when I booked and paid. We will definitely not be returning there to stay again
Stayed 1 night in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Check in was quick and easy and the room offered so much for a very affordable price!
Stayed 1 night in Feb 2026

8/10 Good

Scott

Liked: Cleanliness
The room was clean and comfy. Outside the room was meh
Stayed 1 night in Feb 2026

8/10 Good

Miles

Travelled with partner
Liked: Cleanliness, amenities
We had a great stay overall! The room was clean and well kept. The Expedia description wasn’t totally accurate, but the front desk handled it so well. She quickly moved us to the room we originally thought we booked and made the whole situation easy and stress-free. The “mountain view” wasn’t much of a view, but honestly, it’s Tennessee and we weren’t too worried about it. We ended up in a jacuzzi room and were really happy with it! Toiletries and towels were provided and clean, and everything felt stocked and ready for us. The staff was over-the-top friendly and super accommodating the entire time. We really appreciated how helpful everyone was. Would definitely stay again!
Stayed 3 nights in Feb 2026

6/10 Okay

Marie

Travelled with partner
Disliked: Cleanliness
Bathtub was dirty and the floor looks like they don’t sweep good
Stayed 4 nights in Feb 2026

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities
The place isn't perfect but it's exactly what you pay for with a beautiful property, friendly staff and a great location right on the strip. Easy parking. By biggest gripe is that they end breakfast too early. Lol
Stayed 3 nights in Feb 2026

10/10 Excellent

Kristi R

Travelled with family, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2026

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The door locks were not secure, overall the room was in poor condition. we could not control the heat and had to turn it on and off to keep it from getting to hot. We had a death in the family and had to check out a day early and was denied any form of reimbursement. Won't be back.
Stayed 2 nights in Feb 2026

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean. Shower dirty, dead bugs on window sill and on floor. (Still there next day after notifying hotel).
Stayed 3 nights in Feb 2026

10/10 Excellent

JH

Stayed 4 nights in Feb 2026

10/10 Excellent

JH

Travelled with family
Liked: Cleanliness, staff & service
Room was good quality for the money. It’s clean. I like Mitch the manager. It’s convenient for walking around downtown Gatlinburg. April thru November we see a lot of Bears there. Don’t like Bears then go elsewhere.
Stayed 1 night in Feb 2026

10/10 Excellent

Shana

Stayed 3 nights in Feb 2026

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
Clean Room
Stayed 1 night in Feb 2026

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 1 night in Feb 2026

8/10 Good

Andrea

Liked: Cleanliness
Clean room, good breakfast choices , location is perfect
Love the fireplace
Stayed 3 nights in Feb 2026

2/10 Terrible

Darren

Disliked: Cleanliness, amenities
Had a big gap underneath door letting in cold air. Room was dirty,,for example the bathroom vent and the trash cans were dirty on outside. Could not use ice machine as it was boken the whole time we were there. When in shower the door kept opening up.
Stayed 2 nights in Feb 2026

10/10 Excellent

Eugenio

Stayed 1 night in Jan 2026

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness
Disliked: Amenities
No hot water for the tub or for the shower the next day.
Stayed 1 night in Feb 2026

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service
Very clean. And smelled clean too
Stayed 2 nights in Feb 2026

4/10 Poor

Marcus

Liked: Staff & service
Disliked: Cleanliness, amenities
Wasn’t the room that I got in the picture an the water wasn’t hot at all an could be cleaned slot better but friendly staff
Stayed 3 nights in Feb 2026

6/10 Okay

Linda

Disliked: Amenities
Elevator remains broken; ice machine did not work; difficulty entering room each time, door sticking; poor temperature control in room
Stayed 3 nights in Feb 2026

10/10 Excellent

Tia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our annual stay for the ETSBOA was everything we needed it to be. We always choose this comfy hotel close to EVERYTHING. With a great breakfast and clean safe rooms. Plus free parking as a bonus to guests. Housekeeping kept us stocked with clean towels. And with teenagers that’s an extra bonus for me.
Stayed 2 nights in Feb 2026

2/10 Terrible

Jeff

We got snowed in and couldn't make and was denied our refund. They showed no grace and I think it very unprofessional so I want stay ever and will rate them this every chance I get
Stayed 1 night in Jan 2026

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