See all properties

Quality Inn Creekside - Downtown Gatlinburg

Property class: 2.5
Hotel near Gatlinburg Convention Center, connected to the convention center in Gatlinburg

Choose dates to view prices

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Property grounds
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Fridge, microwave, coffee/tea maker
Exterior detail

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ole Smoky Moonshine Distillery
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exterior

Gatlinburg River Inn

Gatlinburg
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.2 out of 5, Very good, 1,381 reviews
The price is CA $74
CA $101 total
includes taxes & fees
Apr 12 - Apr 13
Gatlinburg River Inn

About the area

Gatlinburg

Downtown Gatlinburg stay.A stay at this Downtown Gatlinburg hotel places you steps from Gatlinburg Convention Center and within a 5-minute walk of Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and Gatlinburg SkyPark are also within half a mile (1 km).

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.4 km
  • Gatlinburg SkyPark - 6 min walk - 0.6 km
  • Anakeesta - 13 min walk - 1.2 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center, connected to the convention center in Gatlinburg
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg.

This Gatlinburg hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Indoor pool, outdoor pool
The Wander Hotel, a Ramada by Wyndham
Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.9 out of 5, Good, 1,159 reviews
The price is CA $117
CA $132 total
includes taxes & fees
Apr 27 - Apr 28
The Wander Hotel, a Ramada by Wyndham

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

How close is Quality Inn Creekside - Downtown Gatlinburg to the airport?

Quality Inn Creekside - Downtown Gatlinburg is 44.6 mi (70-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on Apr 12, 2026 start from CA $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Creekside - Downtown Gatlinburg have an airport shuttle?

Airport shuttle services are not available at Quality Inn Creekside - Downtown Gatlinburg.

Does Quality Inn Creekside - Downtown Gatlinburg offer free breakfast?

Yes, Quality Inn Creekside - Downtown Gatlinburg offers free breakfast.

Is there a casino at Quality Inn Creekside - Downtown Gatlinburg?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Quality Inn Creekside - Downtown Gatlinburg?

Free parking is not available at this hotel.

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Quality Inn Creekside - Downtown Gatlinburg features a seasonal outdoor pool.

Does Quality Inn Creekside - Downtown Gatlinburg have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Creekside - Downtown Gatlinburg to downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg is 0.4 mi away from Gatlinburg.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 282 out of 1067 reviews
Rating 8 - Good. 203 out of 1067 reviews
Rating 6 - Okay. 194 out of 1067 reviews
Rating 4 - Poor. 171 out of 1067 reviews
Rating 2 - Terrible. 217 out of 1067 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

David

Travelled with partner
Liked: Cleanliness
There were no curtains on the upper windows so it was too light to sleep. The neighbor had his television loud all night long so we didn't get any sleep. The air conditioner/heater didn't have a constant fan control that worked so we couldn't drown out the noise. The bed was broken down in the middle.
Stayed 1 night in Jan 2026

8/10 Good

Sammie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Our view from our room
Stayed 2 nights in Jan 2026

8/10 Good

Daniel

Stayed 2 nights in Jan 2026

8/10 Good

Brittney

Travelled with family
The location of the hotel was the best.
Stayed 3 nights in Jan 2026

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice fireplace.
Stayed 1 night in Jan 2026

2/10 Terrible

Maria

Stayed 2 nights in Jan 2026

2/10 Terrible

Jean Bognar

Stayed 4 nights in Dec 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated all elevators out of service, run down and dirty. Only available hotel for the night we stayed, would not recommend or return.
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good room and great staff.
Stayed 1 night in Jan 2026

6/10 Okay

Kevin

Stayed 1 night in Jan 2026

8/10 Good

Maynor

Stayed 2 nights in Dec 2025

2/10 Terrible

Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This hotel was absolutely disgusting. There was hair in and around the tub. Obviously they've not hear of laundry softener, towels were like sandpaper. We called the front desk multiple times over two days because of the constant barking of the two dogs on the other side of our door. I do not believe that the floors have been washed in years. My white socks were black after walking on the floor. Mold in the shower. Someone's false fingernails (2) were on the floor and my puppy almost ate one! Halls were not vacuumed. Terrible experience!!!
Someone's fake fingernails
Nasty hair in the shower
Filthy floors
Stayed 2 nights in Jan 2026

10/10 Excellent

Catherine

Stayed 3 nights in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
The room was clean & smelled great. Check in was quick & smooth. We really enjoyed our stay. Thank y'all.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kathy

Travelled with partner
Disliked: Amenities, property conditions & facilities
No heat in room, door did not close right so cold air poured through the room, front desk person was not accommodating at all. Was just told someone would be by in the morning. Room had a gas fire place but no fan so warm air went vented right out and was in a timer for 60 minutes max.
Stayed 3 nights in Dec 2025

2/10 Terrible

Allyn

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Worse hotel I have stayed in . Rooms dirty . Our fridge was full of old food from the guest before us . Hotel elevator was broken so if you stay on some building you have to walk a lot through the Main Street to make it to the main office. And breakfast was the worse too .
Stayed 3 nights in Dec 2025

6/10 Okay

David

Stayed 2 nights in Dec 2025

6/10 Okay

Hansel

Travelled with family
Disliked: Cleanliness
We stayed one night at this Quality Inn. The property felt quiet and safe, which we appreciated. However, the rooms could definitely be improved to feel more welcoming and better maintained. Several electrical outlets were covered with paint, there was unfinished work near the wall lamps, and the bathroom had stains on the door, wall, and shower curtain that did not appear hygienic. The towels should also be replaced, as they looked stained and worn. On the positive side, the breakfast was very good with a wide variety of options. We also enjoyed seeing the bears that are common in the area, which was a unique and memorable experience. With better room maintenance and attention to cleanliness details, this hotel could offer a much better stay.
Breakfast
The best in the parking
Stayed 1 night in Dec 2025

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service
The room was clean and we loved the location. We loved the breakfast. We didn't have hot water in the shower and the sink water was scalding. There is a little mold like smell coming from kitchen sink area. Otherwise it was fine.
Stayed 4 nights in Dec 2025

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Our family was threatened by staff for feeding a bear off of our balcony. She threatened us the cops were outside of our room because we were feeding a bear. We had 3 toddlers in our room. No one was throwing food off of the balcony. In fact, there was no bear; nor did the police ever show. The receptionist was incredibly rude and threatening. She hung up on me twice while trying to explain no one in our room had been out on the balcony, let alone feeding a bear. Needless to say, we cut our stay short and headed back home. Other than that, the hotel had a musty smell, the breakfast was horrible, and the rooms were old and needed deep cleaning. We were told after checking in we had to drive our car around the block to park. The walk from our room to all of the amenities was a hike up and dow a 8-10% grade incline. I would not recommend staying at this hotel. Not children friendly.
Stayed 2 nights in Dec 2025

2/10 Terrible

donna

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Dirty. Outdated. Unkempt. Room wasn’t equipped with basics. Shampoos other hygiene products were empty and not available at office. Stained bedding. Trash cans on property overflowing. Poor vacuuming. Non working elec outlets. No hot water in sink. Unfriendly, unhelpful staff. No remote. Asked for one and was given one that didn’t work. They didn’t know how to program it so we went online to program our remote. Curtains falling off rod. No hair dryer. Room access cards do not work very well. Had to keep going back to get them programmed. Just poor management. Will not stay here ever again. I thought it being a Quality Hotel it would be decent, but not! I think Quality corporate should know about this. Only thing going for it was location to parkway and New Year’s Eve event.
Stayed 1 night in Dec 2025

2/10 Terrible

hony

Stayed 2 nights in Dec 2025

10/10 Excellent

Randll

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and awesome seeing the bears
Stayed 3 nights in Dec 2025

2/10 Terrible

Tracy

Travelled with group
Elevator for the facility was not working had to take stairs. Roof had damage refrigerator was rusty rented room for a party of four with two vehicles had to pay an extra $22 for parking and was told would have to park on the next street up about a quarter of a mile and walk down the mountain because the elevator was not working, and there was no stairs. Customer service was awful. Did not try to help accommodate any.
Stayed 3 nights in Dec 2025