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Hotel Cristal

3.0 star property
3-star hotel near Jet d'Eau Fountain

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Photo gallery for Hotel Cristal

Front of property
Lobby sitting area
Single Room
Daily buffet breakfast (CHF 19 per person)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View in a map
4 Rue Pradier, Geneva, GE, 1200
  • Place, City Center Shopping Area
    ‪8 min walk‬
  • Place, Jet d'Eau Fountain
    ‪17 min walk‬
  • Place, United Nations European Headquarters
    ‪3 min drive‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

Single Room

  • Sleeps 1

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(17 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.8 out of 10
Good
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Triple Room

  • Sleeps 3

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About the area

Geneva

Geneva City Centre stay.You'll be steps from Notre Dame Basilica and within a 10-minute walk of Brunswick Monument with a stay at this Geneva City Centre hotel. Cité du Temps and Rousseau Island are also within half a mile (1 km).

What's nearby

  • City Center Shopping Area - 8 min walk - 0.7 km
  • Rue du Rhône - 8 min walk - 0.7 km
  • Centre International de Conferences Geneve - 17 min walk - 1.4 km
  • Jet d'Eau Fountain - 17 min walk - 1.5 km
  • United Nations European Headquarters - 3 min drive - 2.1 km

Getting around

  • Geneva Station - 3 min walk
  • Cornavin Tram Stop - 3 min walk
  • Geneva International Airport (GVA) - 14 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Les Brasseurs - ‬2 min walk
  • ‪Pret - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Café de Paris - ‬1 min walk

About this property

Hotel Cristal

3-star hotel near Jet d'Eau Fountain
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Cristal also features multilingual staff, concierge services, and dry cleaning/laundry services.

This 3-star Geneva hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Cristal offers 78 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CHF 19 per person
  • A bar/lounge

Things to do

  • Shopping mall

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva

Reviews

Hotel Cristal Reviews

8.2

Very good

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 260 out of 720 reviews
Rating 8 - Good. 314 out of 720 reviews
Rating 6 - Okay. 114 out of 720 reviews
Rating 4 - Poor. 19 out of 720 reviews
Rating 2 - Terrible. 13 out of 720 reviews

Reviews

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room in a very convenient location for transport links and walkable to key areas too. Room was clean and amenities provided were great. Would stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Mared

Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Junjie, STURBRIDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying Cristal hotel. It’s close to train station, restaurants, main bus, tram. And Geneva lake is just a short walk away.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very clean and comfortable stay with a helpful and friendly staff. Excellent location as it was close to the train station, restaurants and was situated for a nice walk next to the lake. A pass for public transportation was a bonus.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff , we were able to check in early which was so good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristin

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Maria Francia A, Magnolia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and near the main train station. It gets noisy past midnight from people coming home from the restaurant and/or bar.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bhaskar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service from front desk manager was very good . There were few amenities missing and they were able to accomodate. Room is nice however the bed is too low and they are more like 2 twin beds instead of queen size beds for couple. There was some chemical cleaning smell in the room , so we had to open windows. There are glass doors and got to be cautious not to hurt yourself going to bathroom etc. Our overall stay was pleasant and central to all places, 5 minute walk to the train station , supermarket and restaurants
Stayed 1 night in Jun 2025

8/10 Good

Dilka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, Clean, and Comfortable

I stayed at Hotel Cristal while attending business conferences in Geneva, and it was a great choice for my trip. The hotel’s excellent central location, just a short walk from Gare Cornavin, made it incredibly convenient to get around the city. There are plenty of restaurants and shops nearby, which was perfect for quick meals and evening strolls after work. The hotel was very clean and well-maintained, something I truly appreciated during a busy schedule. While the room was a bit small, it was comfortable and quiet—ideal for resting at night after long conference days. A special mention goes to the friendly and helpful staff, who made my stay smooth and pleasant with their warm service. Overall, I would recommend Hotel Cristal to business travelers and tourists alike looking for a clean, centrally located hotel with great service in Geneva.
Stayed 6 nights in May 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Yandra

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great service and excellent location. However, the facilities are in urgent need of renovation.
Stayed 2 nights in Feb 2025

8/10 Good

Shanti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the many hotels surrounding the train station in Geneva. This one is modern and can be reached easily via an undergound passage to a pedestrian mall, something to consider if you have heavy bags. Very clean facility, comfortable but sparse rooms. Very good buffet breakfast. Efficient staff at the front desk. Walkable to the lake and area hotels and shops, even a walk across the bridge takes no more than 20 minutes. I would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station, nice place and well maintained. The checkout time is at 12 which is very convenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was welcoming and helpful. Rooms were clean and comfortable. Very convenient location near the train station and walkable to Old Town and the lake. Buses were easy to navigate and a nice option to reach the United Nations.
Stayed 1 night in Mar 2025

10/10 Excellent

Min Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Mahmoud, Riyadh

Stayed 2 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were helpful and let us know about the free Geneva public transport during our stay, breakfast was also good
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Hotel Cristal set up their hotel info wrong online and as a result were over booking. Arrived at hotel and had no room, no record of us in their system, and they accused us of being at fault, until after they wasted an hour of our time admitted they'd been having more people than have rooms claim to have reservations lately. Were left with needing to find another room in the city over the holiday
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well rounded hotrl
Stayed 4 nights in Dec 2024