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Ascott Gurney Penang

4.0 star property
Family-friendly 4-star hotel near Gurney Drive

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Photo gallery for Ascott Gurney Penang

2 outdoor pools, sun loungers
Point of interest
Reception
One Bedroom Executive Seaview
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
18 Persiaran Gurney, George Town, George Town, Penang, 10250
  • Place, Gurney Drive
    ‪2 min walk‬
  • Place, Gurney Plaza
    ‪17 min walk‬
  • Place, KOMTAR
    ‪4 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio Deluxe King City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe King City View

  • Sleeps 2

View all photos for 2 Bedroom Premier Sea View

Premium bedding, down comforters, in-room safe, individually decorated

2 Bedroom Premier Sea View

  • Sleeps 4

View all photos for Studio Deluxe Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe Twin City View

  • Sleeps 2

View all photos for 1 Bedroom Premier Sea View

Premium bedding, down comforters, in-room safe, individually decorated

1 Bedroom Premier Sea View

  • Sleeps 2

View all photos for Deluxe Studio King City View

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Studio King City View

9.4 out of 10
Exceptional
(18 reviews)
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Studio Twin City View

10.0 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Premier King City View

32-inch Smart TV with satellite channels, TV

Studio Premier King City View

9.8 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier Twin City View

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 Bedroom Premier Sea View

Premium bedding, down comforters, in-room safe, individually decorated

1 Bedroom Premier Sea View

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Premier Sea View

Premium bedding, down comforters, in-room safe, individually decorated

2 Bedroom Premier Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 107 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Executive Seaview

Premium bedding, down comforters, in-room safe, individually decorated

One Bedroom Executive Seaview

  • 59 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier King City View

  • Sleeps 2

View all photos for Studio Premier Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier Twin City View

  • Sleeps 2

View all photos for 1 Bedroom Executive Sea View

Premium bedding, down comforters, in-room safe, individually decorated

1 Bedroom Executive Sea View

  • Sleeps 2

View all photos for Studio Deluxe Twin Sea View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe Twin Sea View

  • Sleeps 2

View all photos for Studio Deluxe King Sea View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe King Sea View

  • Sleeps 2

View all photos for Studio Deluxe King Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe King Club

  • Sleeps 2

View all photos for Studio Deluxe Twin Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe Twin Club

  • Sleeps 2

View all photos for Studio Premier King Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier King Club

  • Sleeps 2

View all photos for Studio Premier Twin Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier Twin Club

  • Sleeps 2

View all photos for One-Bedroom Premier Club

Premium bedding, down comforters, in-room safe, individually decorated

One-Bedroom Premier Club

  • Sleeps 2

View all photos for Two-Bedroom Premier Club

Premium bedding, down comforters, in-room safe, individually decorated

Two-Bedroom Premier Club

  • Sleeps 4

About the area

George Town

City center retreat .At this Downtown George Town hotel, you'll be within a 5-minute walk of Gurney Drive and Gleneagles Penang Medical Centre. Wat Chaiya Mangkalaram and Dhammikarama Burmese Buddhist Temple are also within half a mile (1 km).

What's nearby

  • Gurney Drive - 2 min walk - 0.2 km
  • Gleneagles Penang Medical Centre - 3 min walk - 0.3 km
  • Gurney Plaza - 17 min walk - 1.5 km
  • KOMTAR - 4 min drive - 3.5 km
  • Swettenham Pier Cruise Terminal - 6 min drive - 4.6 km

Getting around

  • Penang Sentral - 35 min drive
  • Penang Intl. Airport (PEN) - 33 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Timur Coffee House - ‬2 min walk
  • ‪Cafe' Laurel - ‬5 min walk
  • ‪Kafka - ‬4 min walk

About this property

Ascott Gurney Penang

Family-friendly 4-star hotel near Gurney Drive
Ascott Gurney Penang offers its guests 2 outdoor swimming pools, a waterslide, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 7965 square feet (740 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Ascott Gurney Penang. Limited free parking is available on a first-come, first-served basis. A complete renovation of Ascott Gurney Penang was completed in February 2022.

This 4-star George Town hotel is smoke free.

  • 271 guestrooms or units
  • 36 levels
  • Meeting rooms
  • 7965 sq ft of conference space
  • 740 sq m of conference space
  • Built in 2000
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ascott Gurney Penang offers 271 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
The Prestige Hotel Penang
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 547 reviews
The price is CA $165
CA $183 total
includes taxes & fees
Nov 18 - Nov 19
The Prestige Hotel Penang

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 to 100 for adults and MYR 38 to 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Waterslide

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch smart TV with cable/satellite channels

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record and certificates at check-in.

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 58 to 100 for adults, and MYR 38 to 50 for children
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system.

A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
Ascott Gurney Penang Hotel
Ascott Gurney Penang George Town
The Gurney Resort Hotel Residences
Ascott Gurney Penang Hotel George Town

Reviews

Ascott Gurney Penang Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 176 out of 233 reviews
Rating 8 - Good. 42 out of 233 reviews
Rating 6 - Okay. 8 out of 233 reviews
Rating 4 - Poor. 6 out of 233 reviews
Rating 2 - Terrible. 1 out of 233 reviews

Reviews

10/10 Excellent

Aloysius

Stayed 3 nights in Aug 2025

10/10 Excellent

Marysa

Stayed 3 nights in Aug 2025

10/10 Excellent

ju hong

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Suraya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a view, good upkeep and decor, generous sized rooms, easy parking, great location. Convenient gym and pool. Easy access to small mall with good coffee shops and mini mart.
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Business traveller

IRRESPONSIBLE HOTEL MANAGEMENT.

Hotel does not pick up your calls especially on weekends, when it is the most time hotel guests will need help. I was on a business trip and I booked this hotel for a 1 night stay. 2 days before I am checking in, I had some changes to my flight schedule. I had to leave Penang in a morning flight so I thought staying there will be very inconvenient. I contacted Hotel.com to request for a cancellation and refund. They did not manage to contact the hotel probably it was in the night 9pm. BUT it is an international hotel? I called in personally the next morning and someone spoke to me. I related my concerns and issue about staying in the hotel and requested for a cancellation and goodwill refund, the hotel staff assured me that it can be done but needs HOTEL.com to contact them to verify officially. Okay, hotel.com tried several times to contact them in email and phone but no response. Finally 2 days later they came back to me with a rejection from Ascott. I was surprised because I was told that the room can be cancelled with refund the other day!!! I tried to call again on a weekday and spoke to the reservation manager, Yana. She took my contact and email promising to get back to me again on this. And 3 days later…. No response. This is the worst hotel service I ever experienced especially from a 5star hotel brand. There is a HUGE problem with the hotel management in Penang. The staff have a problem with listening. Asked me which app I used to book when I told her 30s ago….
Stayed 1 night in Jul 2025

8/10 Good

karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Functional business hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Mong Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located hotel at Gurney! Good services and modern, spacious rooms
Stayed 3 nights in Jul 2025

10/10 Excellent

Zixue, LEXINGTON

Stayed 4 nights in Jul 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Chun Yu Pauline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, enjoyed the service and the pool!
Stayed 13 nights in Jun 2025

10/10 Excellent

Liying

Travelled with family
Comfortable and clean property.
Stayed 4 nights in Jul 2025

10/10 Excellent

tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a great view, was spacious and incredibly clean. The filtered water tap was a nice touch and the pool and gym facilities were immaculate.
Stayed 3 nights in Jun 2025

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Choon Bee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the 3rd we are staying at the Ascott Gurney Penang. We have always liked the amenities of the Ascott, especially the in-room washer/dryer and spacious rooms. The cost to stay at this hotel is very expensive. I wish the price can be further improved, or allow us to earn points while paying so much money to stay here so that we can save money in our future stays. I have joined the Ascott Rewards program but the hotel staff refused to let me bank our points because we did not directly book our stay with the hotel website. That is a pity considering this is our 3rd stay and each time we stay for a week or so. Parking continues to be another discontent where the need to validate our parking ticket each time we leave the hotel, is not a good use of our time. We sometimes have to wait for the receptionists to attend to guest check-ins before they can validate our parking ticket (which only takes a few seconds). On the last night of our stay, the parking facility in the basement (where we usually park our vehicle) was not functioning so they shut down the basement parking. In refusal to drive up the spiral driveway up to the high-floor parking ramp, we have to pay RM50 to pay for valet parking at the front of the hotel. That was our biggest complaint for this stay.
Stayed 6 nights in Jun 2025

10/10 Excellent

Zerlinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The property was very well maintained.
Stayed 2 nights in Jun 2025

10/10 Excellent

Raj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, better than some of the Marriott hotels I’ve stayed in recently.
Stayed 3 nights in Jun 2025

10/10 Excellent

donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal hotel

Nice clean modern hotel with big rooms, lots of space. Great views from hotel room and fantastic breakfast. Location is ideal for food court and various restaurant plus Gurney Plaza.
Stayed 11 nights in May 2025

10/10 Excellent

Shun Tat

Stayed 3 nights in May 2025

8/10 Good

Kwong Chung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room condition is clean and new
Stayed 2 nights in May 2025

10/10 Excellent

Iskandarbek

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Janarthini

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025