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The Prestige Hotel Penang

5.0 star property
5-star luxury hotel near Wonderfood Museum

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Photo gallery for The Prestige Hotel Penang

Outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Exterior
Breakfast, lunch, dinner served; Asian cuisine
Building design
Premier Deluxe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking included

Explore the area

View in a map
8 Gat Lebuh Gereja, George Town, 10300
  • Place, Pinang Peranakan Mansion
    ‪1 min walk‬
  • Place, Raja Tun Uda Ferry Terminal
    ‪3 min walk‬
  • Place, Padang Kota Lama
    ‪5 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, desk

Deluxe King

9.2 out of 10
Wonderful
(26 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Twin

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Deluxe

Premier Deluxe

Premier Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Trio

Deluxe Trio

Deluxe Trio

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Loft Suite

Loft Suite

Loft Suite

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King

1 bedroom, minibar, in-room safe, desk

Executive Deluxe King

9.0 out of 10
Wonderful
(6 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Originals King

1 bedroom, minibar, in-room safe, desk

Originals King

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Originals Twin

1 bedroom, minibar, in-room safe, desk

Originals Twin

  • 30 sq m
  • Sleeps 2
  • 1 Large Twin Bed

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CA $151 total
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About the area

George Town

Downtown George Town stay.With a stay at this Downtown George Town hotel, you'll be steps from Wonderfood Museum and Pinang Peranakan Mansion. Raja Tun Uda Ferry Terminal and Fort Cornwallis are also within half a mile (1 km).

What's nearby

  • Pinang Peranakan Mansion - 1 min walk - 0.0 km
  • Raja Tun Uda Ferry Terminal - 3 min walk - 0.3 km
  • Fort Cornwallis - 5 min walk - 0.5 km
  • Padang Kota Lama - 5 min walk - 0.5 km
  • Swettenham Pier Cruise Terminal - 7 min walk - 0.6 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Norm Micro Roastery - ‬2 min walk
  • ‪Hwa Pin Café 華賓 - ‬1 min walk
  • ‪Saigon Bowl - ‬1 min walk
  • ‪Fuku Eatery & Dessert - ‬1 min walk
  • ‪Auntie Gaik Lean's Old School Eatery - ‬2 min walk

About this property

The Prestige Hotel Penang

5-star luxury hotel near Wonderfood Museum
The Prestige Hotel Penang offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury The Prestige Hotel Penang also features a rooftop terrace, coffee/tea in a common area, and concierge services. Free self parking is available.

This 5-star George Town hotel is smoke free.

  • 162 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Prestige Hotel Penang offers 162 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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JEN Penang Georgetown by Shangri-La
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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.0 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Prestige Penang
The Prestige Hotel Penang Hotel
The Prestige Hotel Penang George Town
The Prestige Hotel Penang Hotel George Town
The Prestige Hotel Penang a Member of Design Hotels

Reviews

The Prestige Hotel Penang Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 406 out of 548 reviews
Rating 8 - Good. 107 out of 548 reviews
Rating 6 - Okay. 23 out of 548 reviews
Rating 4 - Poor. 8 out of 548 reviews
Rating 2 - Terrible. 4 out of 548 reviews

Reviews

10/10 Excellent

Rosmini

Stayed 2 nights in Sep 2025

10/10 Excellent

Genri

Liked: Cleanliness, staff & service, property conditions & facilities
good stay overall
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel n staff, but the bed could have been better if it was a bit more firm.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, location and pool. No buildings blocking the pool so you get sunshine and a beautiful view. Luxurious room: carpet, separate tap for drinking water, mini fridge with drinks included and replenished daily. I highly recommended this hotel. Fahmi and Sunil were always in the lobby to help and welcome us.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed a beautuful room and pool with a great view of the strait for for six nights. Our comfortable king bed, decor, safe drinking water and complementary drinks were much appreciated. We also appreciated the friendly manner and sensible advice from the staff at the lobby counter. Finally, our big thank you to the room housekeeping staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

Niconette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free mini bar with restocking free. Great spa, close to many attractions, wonderful service. Highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing comfortable room. Love the goodies in the fridge, treats & nespresso in room. Staff was amazing & super friendly. This place was so great that I did not want to leave!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Friendly staff. Clean room. Excellent location near to cafe and good food. Nespresso is a treat.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marnie

Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with group

Not 5 star, great location

While our stay was comfortable, this hotel is not a 5 star hotel. The staff seem friendly but don’t really speak English so communication is difficult. While everything is clean, the finishes are worn and need a renovation. That being said the location is excellent for George Town
Stayed 4 nights in Jun 2025

10/10 Excellent

Meagan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, beautiful hotel, loved the pool and the free mini bar in the room
Stayed 2 nights in Jun 2025

8/10 Good

Vozza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, The staffs are very friendly and helpful. room aircon is centralized. We cannot set the temperature and it is very cold in the night when sleeping as the blanket is quite thin. We need to wear extra clothing to sleep.
Stayed 4 nights in Jun 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown and surrounded by cafes and good food options. The staff & service is excellent, they are all willing to go above and beyond to make your stay comfortable. Compact city rooms and very clean
View from pool area
Hotel surroundings
View from pool area
Hotel surroundings
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Enjoyed the cold drinks in the fridge- nice touch. Gave us a late check out. The pool area is nice however some tiles fell off, might need a little upkeep.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Shangjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3D2N stay at the Prestige Hotel was marvellous. The hotel is situated at the terminal ferry jetty, well located in George Town, away from the traffic hustling and bustling. Hospitality by the service crew was perfect as they were polite and professional. The hotel amenities were spectacular, well maintained and clean. A special shout out to the 3M filtered water tap which dispensed endless amount of clean, cool filtered water for us to beat the sweltering heat in Penang. Not forgetting the complimentary drinks in the bar and refrigerator too. Do head out to the swimming pool / deck for the amazing sunset too!
Stayed 2 nights in Apr 2025

6/10 Okay

Hiba

Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo female traveller I couldn't recommend this hotel enough. Fabulous location and fantastic hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Lay See

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jenifer

Travelled with partner
Liked: Amenities, property conditions & facilities
I would come back just for the staff! Everyone was so welcoming from the moment we arrived! Even tho we arrived hours early for check in they had our room ready and welcomed us in. The room was clean full of complementary drinks and snacks. Being our honey moon they set up a lovely decoration and brownie for us to enjoy l. The pool was great with an amazing pool view and clean. Not to mention the great location to walk and see many of the local street art and enjoy delicious food.10/10 would come back again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 4 nights in Mar 2025

8/10 Good

Xinyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 days 2 nights for my Penang trip. Appreciate the early check-in and anniversary decoration arrangements. Overall, the room was clean and spacious. Probably can improve on the variety of dining options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca, Grand Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thel

Stayed 4 nights in Mar 2025