6/10 Okay
Karen
Travelled with family
Aug 29, 2025
Liked: Cleanliness
The staff was polite. I do not think that the words "Continental Breakfast" should be used, because it is misleading.The lady Michelle was wonderful, but basically it's a heavy meal served in your aunt's kitchen. I chose this place for the location, but pictures are deceptive.The supposed "window" that the room had, was not a window.It opened up to a dark wall outside. Nothing to see. We thought there was a lounge upstairs, when we asked,the guy said, oh thank you for reminding me, I have to take down the picture.It's no longer there. The sink sits on top of the pedestal that is not bolted. I told them it's hazardous if someone leans on it, because I barely leaned on it and it tilted. I don't expect it will be fixed. The bathroom drain stinks.The smell was so disgusting, we placed a towel on the drain. I guess it's from the outside pipes.They asked if I wanted them to pour Fabuloso down the drain, we said no. We did not use the Microwave nor the Refrigerator, because who cleans those things with a disinfectant like Fabuloso? Food goes in there.The kicker was, the night before we left, my hubby ordered room service. When he took the food from the attendant, she asked him if he was going to give her a tip (how rude. She didn't even wait). He gave her a $1000 Guyana bill.She looked at him with disgust. Did not even say thank you and walked away with an attitude. Let's just say this place is not for me. Leticia, the receptionist and I think the guy is the manager, they are nice.
Karen
Stayed 7 nights in Aug 2025